Weeks Medical Center - PATIENT ACCESS - CLINIC
Physician Office Float
Weeks Medical Center - PATIENT ACCESS - CLINIC, Lancaster, New Hampshire, us, 03584
Job Summary:
The Physician Office Float will function as a resource forall the Physician Offices who will provide the effective performance of dutiesduring the absence of the normally scheduled non-clinical staff and isresponsible for covering various positions/functions. Courtesy andprofessionalism are a must in this position as this position often may be thepatient's first contact. Front Desk Receptionist Functions: Responsible forthe day-to-day processing of all patients as they enter the office. Responsiblefor verifying demographic information, obtaining the patient's signature asauthorization for consent to treat, scheduling follow-up appointments, updatingappointments for no-shows and cancellations, collecting patient co-pays andpayments, and distributing medical history forms and patient satisfactionsurveys. Helps ensure proper patient handling by following establishedprotocols and procedures. Central Switchboard Functions: Responsible forhandling all physicians' office phone calls coming into the facility andensuring that calls are forwarded appropriately. Is also responsible forprocessing documents within various comports along with processing the referralclinic documents. Central Scheduling Functions: Responsible for schedulingpatients at all locations, including specialty clinics by visitrules and existing guidelines. Special Project Functions: Responsible to managespecial projects as assigned.
Essential Qualifications:
High School diploma or equivalent with a special interest in business or health-related fields. Basic office skillsincluding PC, typing/keyboarding, and phone experience are required. Familiarity with thehealthcare environment and medical terminology is an asset. Prior clericalexperience is desired. Must have excellent people skills, be able toadapt quickly to schedule modifications and be capable of dealing withvarious work environments, cultures, staff, and providers. Must become proficientat essential duties of each office. Must have Valid Drivers License and reliable transportation.
About WMC:
The major strength of Weeks Medical Center is found in the ability of our physicians and staff to offer extensive services utilizing state-of-the-art technology while maintaining the personalized care of a community hospital. Weeks is a 25-bed critical access hospital offering medical, surgical, and intensive care services. In addition, a wide variety of outpatient services are available, including cardiac and physical rehabilitation; a fully-staffed oncology department; 24-hour emergency care; a fully equipped laboratory; and an extensive radiology department. Weeks is blessed with strong leadership and a dedicated community that allows us to meet the ever-changing requirements of today's healthcare environment.
About North Country Healthcare (NHC):
North Country Healthcare is a non-profit affiliation of fourmedical facilities, Androscoggin Valley Hospital, North Country Home Health& Hospice Agency, Upper Connecticut Valley Hospital, and Weeks MedicalCenter, located in the White Mountains Region of New Hampshire. NCH includesnumerous physicians and medical providers at multiple locations. This leadingcomprehensive healthcare network which employs hundreds of highly-trainedindividuals delivers integrated patient care through three community hospitals,specialty clinics, and home health and hospice services. NCH remains committedto the health and well-being of the communities we serve.
North Country Healthcare is an equal-opportunity employer.Qualified applicants will receive consideration for employment without regardto race, color, religion, sex, sexual orientation, gender identity, nationalorigin, disability, or protected veteran status.
If you require a reasonable accommodation in completing thisapplication, interviewing, completing any pre-employment testing, or otherwiseparticipating in the employee selection process, please direct your inquiriesto the Human Resources department at the affiliate to which you are applying.
The Physician Office Float will function as a resource forall the Physician Offices who will provide the effective performance of dutiesduring the absence of the normally scheduled non-clinical staff and isresponsible for covering various positions/functions. Courtesy andprofessionalism are a must in this position as this position often may be thepatient's first contact. Front Desk Receptionist Functions: Responsible forthe day-to-day processing of all patients as they enter the office. Responsiblefor verifying demographic information, obtaining the patient's signature asauthorization for consent to treat, scheduling follow-up appointments, updatingappointments for no-shows and cancellations, collecting patient co-pays andpayments, and distributing medical history forms and patient satisfactionsurveys. Helps ensure proper patient handling by following establishedprotocols and procedures. Central Switchboard Functions: Responsible forhandling all physicians' office phone calls coming into the facility andensuring that calls are forwarded appropriately. Is also responsible forprocessing documents within various comports along with processing the referralclinic documents. Central Scheduling Functions: Responsible for schedulingpatients at all locations, including specialty clinics by visitrules and existing guidelines. Special Project Functions: Responsible to managespecial projects as assigned.
Essential Qualifications:
High School diploma or equivalent with a special interest in business or health-related fields. Basic office skillsincluding PC, typing/keyboarding, and phone experience are required. Familiarity with thehealthcare environment and medical terminology is an asset. Prior clericalexperience is desired. Must have excellent people skills, be able toadapt quickly to schedule modifications and be capable of dealing withvarious work environments, cultures, staff, and providers. Must become proficientat essential duties of each office. Must have Valid Drivers License and reliable transportation.
About WMC:
The major strength of Weeks Medical Center is found in the ability of our physicians and staff to offer extensive services utilizing state-of-the-art technology while maintaining the personalized care of a community hospital. Weeks is a 25-bed critical access hospital offering medical, surgical, and intensive care services. In addition, a wide variety of outpatient services are available, including cardiac and physical rehabilitation; a fully-staffed oncology department; 24-hour emergency care; a fully equipped laboratory; and an extensive radiology department. Weeks is blessed with strong leadership and a dedicated community that allows us to meet the ever-changing requirements of today's healthcare environment.
About North Country Healthcare (NHC):
North Country Healthcare is a non-profit affiliation of fourmedical facilities, Androscoggin Valley Hospital, North Country Home Health& Hospice Agency, Upper Connecticut Valley Hospital, and Weeks MedicalCenter, located in the White Mountains Region of New Hampshire. NCH includesnumerous physicians and medical providers at multiple locations. This leadingcomprehensive healthcare network which employs hundreds of highly-trainedindividuals delivers integrated patient care through three community hospitals,specialty clinics, and home health and hospice services. NCH remains committedto the health and well-being of the communities we serve.
North Country Healthcare is an equal-opportunity employer.Qualified applicants will receive consideration for employment without regardto race, color, religion, sex, sexual orientation, gender identity, nationalorigin, disability, or protected veteran status.
If you require a reasonable accommodation in completing thisapplication, interviewing, completing any pre-employment testing, or otherwiseparticipating in the employee selection process, please direct your inquiriesto the Human Resources department at the affiliate to which you are applying.