Southeast Toyota Finance
Customer Experience Support Associate
Southeast Toyota Finance, Little Ferry, New Jersey, us, 07643
In this role as a Customer Experience Support Associate , you'll be the backbone of our call center operations, handling a mix of standard and unique administrative tasks that keep our customer interactions smooth and professional. You'll have the chance to flex your organizational muscles and show off your communication skills as you tackle phone duties and clerical work that are vital to our team's success. .
Responsibilities
Handling mail itemsData entryCreation or completion of reportingTitle work processingExtension/due date change processingCalling customers and dealersIdentifying funds received and paid in full processing
We Offer Our Full-time Associates
Amazing Health & Wellness benefits.4 weeks paid time off.Annual Merit increases and year-end Bonuses as well as Pension and Profit Sharing benefits!Amazing associate deals and discounts with our sister company, Toyota.The opportunity for growth and development (Education assistance program) as well as career advancement.
Qualifications
Excellent organizational and follow-up skillsAbility to excel in a fast-paced, constantly changing environmentAbility to multi-taskAssertive, clear, and concise oral and written communication skillsMust be detailed orientedAbility to work independently as well as operate as part of a teamCompetent PC and keyboard skillsAccurate typing skills of 40 wpmProficient in ExcelAbility to stand, bend, and squat for lengthy periods of time to file documentsAbility to work weekends, evenings, and overtime as needed
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.#J-18808-Ljbffr
Responsibilities
Handling mail itemsData entryCreation or completion of reportingTitle work processingExtension/due date change processingCalling customers and dealersIdentifying funds received and paid in full processing
We Offer Our Full-time Associates
Amazing Health & Wellness benefits.4 weeks paid time off.Annual Merit increases and year-end Bonuses as well as Pension and Profit Sharing benefits!Amazing associate deals and discounts with our sister company, Toyota.The opportunity for growth and development (Education assistance program) as well as career advancement.
Qualifications
Excellent organizational and follow-up skillsAbility to excel in a fast-paced, constantly changing environmentAbility to multi-taskAssertive, clear, and concise oral and written communication skillsMust be detailed orientedAbility to work independently as well as operate as part of a teamCompetent PC and keyboard skillsAccurate typing skills of 40 wpmProficient in ExcelAbility to stand, bend, and squat for lengthy periods of time to file documentsAbility to work weekends, evenings, and overtime as needed
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.#J-18808-Ljbffr