Support Revolution
Sr. Application Engineer
Support Revolution, San Jose, California, United States, 95199
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San Jose, California, United StatesAbout Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is looking for talented and passionate Sr. Application Engineer who has in-depth knowledge in computer server platforms, specifically in networking controllers. You will be responsible in providing technical supports to our enterprise customers, data centers, and HPC and working with Product Manager to manage networking adapter product line. The ideal candidate must have strong technical background in computer server architecture as well as exceptional communication skill -- ability to interface with all level of management staffs in professional manner.Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):• Responsible for pre and post sales on-site technical support, provide optimized solutions for our server products, specifically networking controllers such as Ethernet, Infiniband, and Fibre Channel• Conduct market and technical research; Provide technical recommendations, implementations and support for optimized networking solutions, both hardware and software• Lead other product hardware and software engineers in investigation and resolution of problems in development, utilizing the knowledge and skills in networking technologies, protocols, topologies, interoperability, hardware and software interaction, perform product design, integration, conduct diagnostics routines for troubleshooting• Handle day-to-day customer technical support of networking related issues• Improve networking product quality by proactively resolving field issues• Act as liaison between the product development team and the customers to evaluate technical requirements of the network products to meet customer's specifications, work closely with Research and Development on new server products design and customer's problem solutionsQualifications:
• Bachelor's degree in engineering or equivalent. EE, CE, or CS degree is strongly preferred.• Minimum
3
years of working experience in Server Products and Networking is preferred.• Familiar with networking adapters is a plus.• Excellent knowledge of computer server products.•Self-starter approach to work, with an eagerness to consistently exceed objectives and improve processes• Strong communication skill in both verbal and writtenSalary Range
$128,000- $142,000The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
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Create AlertLocation:
San Jose, California, United StatesAbout Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
Supermicro is looking for talented and passionate Sr. Application Engineer who has in-depth knowledge in computer server platforms, specifically in networking controllers. You will be responsible in providing technical supports to our enterprise customers, data centers, and HPC and working with Product Manager to manage networking adapter product line. The ideal candidate must have strong technical background in computer server architecture as well as exceptional communication skill -- ability to interface with all level of management staffs in professional manner.Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned):• Responsible for pre and post sales on-site technical support, provide optimized solutions for our server products, specifically networking controllers such as Ethernet, Infiniband, and Fibre Channel• Conduct market and technical research; Provide technical recommendations, implementations and support for optimized networking solutions, both hardware and software• Lead other product hardware and software engineers in investigation and resolution of problems in development, utilizing the knowledge and skills in networking technologies, protocols, topologies, interoperability, hardware and software interaction, perform product design, integration, conduct diagnostics routines for troubleshooting• Handle day-to-day customer technical support of networking related issues• Improve networking product quality by proactively resolving field issues• Act as liaison between the product development team and the customers to evaluate technical requirements of the network products to meet customer's specifications, work closely with Research and Development on new server products design and customer's problem solutionsQualifications:
• Bachelor's degree in engineering or equivalent. EE, CE, or CS degree is strongly preferred.• Minimum
3
years of working experience in Server Products and Networking is preferred.• Familiar with networking adapters is a plus.• Excellent knowledge of computer server products.•Self-starter approach to work, with an eagerness to consistently exceed objectives and improve processes• Strong communication skill in both verbal and writtenSalary Range
$128,000- $142,000The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
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