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Talentify.io

Senior Customer Success Manager - TELUS Health (US REMOTE)

Talentify.io, Little Ferry, New Jersey, us, 07643


Employer Industry: Health and Wellness Solutions

Why Consider This Job Opportunity

Competitive pay up to $120,000Opportunity for career advancement and growth within the organizationRemote work flexibility anywhere in the USASupportive and collaborative work environmentChance to make a positive impact on employee well-being and engagement

What To Expect (Job Responsibilities)

Retain, grow, and manage TELUS Health's large account portfoliosDemonstrate a consultative client approach and build strong relationships with clientsAnalyze and interpret data to recommend solutions for workplace health issuesAssist with escalations and solution planningManage account profitability and collaborate with internal teams for client success

What Is Required (Qualifications)

5-7 years of experience in Account Management or similar customer-facing rolesExperience providing premium service to C-level clientsUnderstanding of Employee Assistance, Wellness, Mental Health, and Human Capital ManagementEffective problem-solving skills and desire to exceed client expectationsProficiency with essential tools and CRM applications

How To Stand Out (Preferred Qualifications)

Excellent oral and written communication skills in SpanishPrevious experience with HR, Wellness programs, or EAP

#HealthandWellness #CustomerSuccess #RemoteWork #CareerOpportunity #CompetitivePay

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