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Steven Nissan

Business Development Representaive

Steven Nissan, Harrisonburg, Virginia, United States, 22802


About Us:

Steven Nissan is a leading automotive dealership known for its exceptional customer service and high-quality vehicles. We pride ourselves on our customer-centric approach and our commitment to excellence. We are seeking a dynamic and motivated Business Development Representative to join our team and contribute to our ongoing success.

Position Summary:

The Business Development Representative at Steven Nissan will play a crucial role in generating new business opportunities and building lasting relationships with our customers. This position requires a proactive and strategic individual with excellent communication and interpersonal skills. The ideal candidate will be driven, goal-oriented, and passionate about providing outstanding customer experiences.

Benefits

401(k) Plan

Competitive Benefits Package

Paid Training

Opportunities for advancement

Access to the latest automotive software

Responsibilities

Answer customer calls and establish follows-up with sales appointments.

Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

Provide customers with initial product information and direct them to the appropriate dealership resources.

Present initial financing options based on customer needs.

Follow up with leads that are not ready to make an appointment or no-show.

Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.

Utilize CRM tracking system daily.

Qualifications

At least one previous role based in customer service experience

Excellent teammate with collaborative attitude and eagerness to improve

Prompt and courteous demeanor

Positive and hardworking personality

Strong computer skills

Valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.