Bonterra
Associate Project Manager
Bonterra, Little Ferry, New Jersey, us, 07643
The Associate Project Manager will bring experience in project management and customer service to GiveGab. You will be GiveGab’s liaison to key partners as they host, plan and establish Giving Days, 24-hour fundraising events to support our clients.What You'll Do:
Work with customers to help them be more effective at fundraising and engaging supporters, resulting in increased donation volume through the platformOwn important client relationships making our partners happy and turning them into GiveGab EvangelistsRespond effectively to client needs and questions, both technical and non-technicalDeliver professional product demonstrations in person and through video meetings to potential customersCreate product documentation and marketing emails that will help clients achieve successCurate customer feedback about the product and our value proposition and provide that feedback on a regular basis to GiveGab's teams to help continually improve the platform and our offeringsCollaborate with the Creative and Content Marketing team to produce valuable inside marketing campaignsCollaborate with the product team to ensure proper resourcing and work breakdown to meet project deliverablesFocus on supporting Giving DaysWho You Are:
1+ years experience providing project management dutiesDemonstrated problem solving and technical skillsExceptional customer service skills and a desire to provide a truly satisfying customer service experienceUnparalleled multi-tasking skillsAbility to learn quickly and become a subject matter expert for the product as well as understand high-level concepts and drill down to very specific detailsExcellent communication and writing skillsPositive, supportive, and welcoming attitude for all members of the teamDisciplined and organized with the ability to establish effective processesComfortable in a small, fast-paced and high-growth start-up environment with a 'grace-under-fire' personality when the pressure to deliver is highExperience with a diverse set of collaboration tools for customer support, feature prioritization, bug and development tracking, communication, etc.Ability to travel to meet with our awesome customers (as needed)Bonus Skills:
Experience in nonprofit development and fundraisingSome experience and knowledge of web and mobile technologies and the general costs of building features.Some basic HTML and CSS knowledgeCompensationThe range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity.US Base Salary Range: $49,000 - $56,000Please note that the compensation range specified in this job posting is applicable to candidates based in the United States. For international applicants, actual salary offers may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms.Our Culture:Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.Our comprehensive and competitive benefits include:Generous Flexible Time Off (FTO) PolicyEquity for ALL regular, full-time employees from individual contributors to management - share in our success!Up to 15 paid company holidays including some commemorating social justice events and self-carePaid volunteer timeResources for savings and investmentsPaid parental leavePaid sick leaveHealth, vision, dental, and life insurance with additional access to health and wellness programs.Opportunities to learn, develop, network, and connectWe are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.
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Work with customers to help them be more effective at fundraising and engaging supporters, resulting in increased donation volume through the platformOwn important client relationships making our partners happy and turning them into GiveGab EvangelistsRespond effectively to client needs and questions, both technical and non-technicalDeliver professional product demonstrations in person and through video meetings to potential customersCreate product documentation and marketing emails that will help clients achieve successCurate customer feedback about the product and our value proposition and provide that feedback on a regular basis to GiveGab's teams to help continually improve the platform and our offeringsCollaborate with the Creative and Content Marketing team to produce valuable inside marketing campaignsCollaborate with the product team to ensure proper resourcing and work breakdown to meet project deliverablesFocus on supporting Giving DaysWho You Are:
1+ years experience providing project management dutiesDemonstrated problem solving and technical skillsExceptional customer service skills and a desire to provide a truly satisfying customer service experienceUnparalleled multi-tasking skillsAbility to learn quickly and become a subject matter expert for the product as well as understand high-level concepts and drill down to very specific detailsExcellent communication and writing skillsPositive, supportive, and welcoming attitude for all members of the teamDisciplined and organized with the ability to establish effective processesComfortable in a small, fast-paced and high-growth start-up environment with a 'grace-under-fire' personality when the pressure to deliver is highExperience with a diverse set of collaboration tools for customer support, feature prioritization, bug and development tracking, communication, etc.Ability to travel to meet with our awesome customers (as needed)Bonus Skills:
Experience in nonprofit development and fundraisingSome experience and knowledge of web and mobile technologies and the general costs of building features.Some basic HTML and CSS knowledgeCompensationThe range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and in addition to benefits this role may be eligible for discretionary bonuses/incentives, and equity.US Base Salary Range: $49,000 - $56,000Please note that the compensation range specified in this job posting is applicable to candidates based in the United States. For international applicants, actual salary offers may vary based on the local market compensation standards and will be determined in accordance with regional considerations, including but not limited to applicable laws, cost of living, and industry norms.Our Culture:Our team is made up of industry experts and advocates who are 100% committed to supporting the doers of social good. We are currently undergoing an effort to create the vision and values that embody our collective organization and embrace the individuals who make up our community.Our comprehensive and competitive benefits include:Generous Flexible Time Off (FTO) PolicyEquity for ALL regular, full-time employees from individual contributors to management - share in our success!Up to 15 paid company holidays including some commemorating social justice events and self-carePaid volunteer timeResources for savings and investmentsPaid parental leavePaid sick leaveHealth, vision, dental, and life insurance with additional access to health and wellness programs.Opportunities to learn, develop, network, and connectWe are committed to being an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, diversity of thought and any other characteristic protected by applicable law.
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