Business Analyst III

Day to Day Responsibilities:Operation supportMonitor dashboard, adding incident tags, extracting data and report for tooling health. Proactively flag risk to the core team.Proactively identify tooling issues in tasks and provide root cause analysis and prompt feedback for each instance.Create and maintain tooling manuals (workflows, tagging, set up requirements and troubleshooting guide).Update tooling configuration, system master data for team lead approval to support operation.Provide Tier 1 on call support for Supply Chain tooling issue triage and troubleshooting.Escalate Tier 2 issues to respective teams and follow up for resolution.Monitor dashboard for all Tier levels to ensure all resolution time SLA are achieved.Process Improvement SupportValue streaming as a process, Identify opportunities for improvement and develop solutions for simple problems.Monitor and report status. enhancement implementation.Assist on projects to coordinate on user acceptance testing (UAT), debugging and provide status updates.Create and maintain process/training documentation (update WIKI).Assist with global process/tooling rollout.Minimum experience needed:5 year experience in Supply Chain, desired to be in areas of Product Lifecycle Management (PLM) or Master Data Management (MDM);System or Tooling Implementation experience;Basic project management in system implementations, experience in user acceptance testing (UAT);Data analysis skills- using dashboards to analyze data and report to business;Advanced Documentation (i.e Process flows creation, SOP documentation, training guides/manuals);Problem solving skill;Experience working with cross functional partners.Desired Experience:PLM Tooling;Oracle Fusion, Agile, etc.;Bill of Materials management;Vendor management;Advanced in process flow visualisation tools like LucidChart or Visio, Google Sheets/Slides;Global exposure.Compensation:The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on a number of factors, including but not limited to, a candidate’s qualifications, skills, competencies, experience, location and end client requirements).Benefits and Ancillaries:Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.

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