Catering manager dover de ref

Sodexo is seeking a Catering Manager for Delaware State University located in Dover, DE. In this role, the Catering Manager will have oversight of events ranging from casual catering to high-end events and will bring innovative ideas to the execution of these events while partnering closely with the Executive Chef and clients. The ability to drive sales and identify areas for growth is paramount. The successful candidate will identify customer needs and expectations, ensure that Sodexo and customer goals are aligned and met, educate, and develop rapport with clients and promote partnerships while striving to exceed customer and client needs.Day to day coordination of all unit catering, maintain and improve service level resulting in increased customer satisfaction, ensure all safety standards are followed and demonstrates resourcefulness and quick responsiveness to client and customer requests.The successful candidate will:Identify customer needs and expectations;Ensure that Sodexo and customer goals are aligned and met;Educate and develop rapport with clients and promote partnerships;Promote a customer/client centered culture that strives to exceed customer and client needs;Coordinate all unit catering initiatives to drive sales growth and track results.Maintain and improve service level resulting in increased customer satisfaction;Ensure all HAACP standards are followed; and/orDemonstrate resourcefulness and quick responsiveness to client and customer requests.Qualifications & Requirements:Basic Education Requirement - Bachelor’s Degree or equivalent experienceBasic Management Experience - 3 yearsBasic Functional Experience - 3 years of experience in catering, food production, or food service management or a related field

#J-18808-Ljbffr