Manager Quality Assurance

JOB SUMMARY

Manages subordinates who develop policies, procedures, and methods to evaluate and improve the quality of products, materials, components and/or operations. Develops, assures, and maintains the quality of products and processes, including standard procedures (e.g., ISO 9001:2000, ISO 14000 family of standards), quality audits/review, Taguchi methods, process reengineering, etc. Responsibilities are within the Quality Assurance Methods Function as a generalist or in a combination of Disciplines.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Define, design and document processes with a view towards quality improvements.
• Conducts training programs on general product knowledge, use of special test equipment and inspection techniques. Assures on-going ISO 9001 registration requirements are met.
• Makes decisions' defining, modifying or restricting processes.
• Designs product and process quality audit tools and integrates.
• Conducts special studies and investigations related to problem solving and problem prevention.
• Develop preventative measures to increase product reliability and reduce production downtime
• Reports to management on the level of quality and cost-related nature of quality problems at various stages of corporate processes.
• Directs analyzes of field failures and in-plant test failures in order to establish basic causes of defect and implement preventive actions
• Advises on the audit/inspection function.
• Evaluates processes for improvement and subsequent controls to minimize inspection activities.
• Interface with customers to address problems and evaluate the Company's performance.
• Leads employees and teams in process development and improvement.
• Manages and develops others to further the Quality Engineering skill set within the facility

KNOWLEDGE, SKILLS & ABILITIES

• An excellent team player with strong people skills; able to build relationships at all levels of the organization
• Effective communication skills, including verbal (logical and organized), written, listening and presentation
• Strong project management and troubleshooting skills
• Strong process analysis and documentation skills required
• Ability to perform principle responsibilities requires collaboration with other functional groups in order to gather information, make decisions and implement
• Use of statistical tools to resolve problems and targeting processes for preventative controls
• Balance technical knowledge and QA process management methods with strong consulting skills appropriate for leading change in the evolving organizational climate

EDUCATION AND CERTIFICATIONS

Required Education / Experience

• Bachelor of Science degree in Engineering or related function
• 5 - 7 years of progressive engineering experience within Operations roles

Preferred Education / Experience

• Progressively responsible experience in a relevant engineered-product environment
• Related background in continuous improvement activities including SPC techniques
• Project management experience a plus
• Extensive applied knowledge of Lean tools with ASQ or Six Sigma training preferred
• 5 - 7 years of Quality Assurance experience within a manufacturing operation

Prolec-GE Waukesha, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, protected veteran status, or any other reason prohibited by applicable law.