Reddit, Inc.
Client Account Manager, Mid-Market (App Dev)
Reddit, Inc., San Francisco, California, United States, 94199
Reddit is a community of communities. It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 82M+ daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit redditinc.com.
We're looking for a Client Account Manager to join the App Dev segment of our Mid-Market Sales team in San Francisco. Our Mid-Market App Dev team partners with Mobile App Developers globally, consulting clients on how to successfully grow their businesses leveraging the best of Reddit’s platform capabilities. This team also partners with our XFN product and tech teams to represent their clients’ interests, influencing the future of Reddit ads.
Please note that this role is required to work in person from our San Francisco office 1-2 days per week.
Core Responsibilities
Client Partnership Growth
Collaborate with Client Partners to meet or exceed your clients’ marketing goalsProactively manage and deepen relationships with new and existing advertising partners, day-to-day agency to drive year-over-year revenue growthBe a trusted partner by clients on their full funnel objectives, especially with mobile app marketing crafting thoughtful and creative media plansOwnership of brand and media agency education, office hours and performance check-ins, effectively communicating Reddit’s value proposition, solutions and best practices for advertising on the platform
End to End Campaign Ownership
Lead end to end campaign launch execution, supporting clients with setup and delivering insightful optimization recommendations to agency and client partnersAct as the primary point of contact for internal account operations, including revenue delivery, troubleshooting issues, and escalations when necessaryCollaborate with Ad Ops, Product to ensure effective campaign delivery and resolve any technical hurdles
Insights, Reporting & Upselling
Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendationsStrategically identify and pitch upsell opportunities to clients to contribute to account growth
Leadership & Cross Functional Collaboration
Mentor and train other team membersProactively seek and represent client needs and asks to cross-functional stakeholdersShape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholdersProactively identify areas of improvement and drive the execution of solutions
Required Qualifications
4-7 years of experience in advertising sales and account managementDeep industry expertise in mobile apps, mobile User Acquisition funnels, and MMPsStrong understanding of customer marketing funnel and traditional marketing ecosystemComfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.Proficient at upselling with a proven track record of growing client spendUnderstanding of Digital measurement, tracking fundamentals and mobile measurement partnersTenacious and entrepreneurial approach to working through product, process, and client challengesExperience cultivating strong relationships with external partnersExceptional communication and interpersonal skillsAbility to work in a fast-paced and unstructured work environmentHigh attention to detailProficiency in Excel preferredBA / BS degree or equivalent work experienceBenefits
Comprehensive Healthcare Benefits401k MatchingWorkspace benefits for your home officePersonal & Professional development fundsFamily Planning SupportFlexible Vacation (please use them!) & Reddit Global Wellness Days4+ months paid Parental LeavePaid Volunteer time offPay Transparency
This job posting may span more than one career level.In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.The Base Pay Range For This Position Is
$105,040—$147,040 USDReddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at ApplicationAssistance@Reddit.com.
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We're looking for a Client Account Manager to join the App Dev segment of our Mid-Market Sales team in San Francisco. Our Mid-Market App Dev team partners with Mobile App Developers globally, consulting clients on how to successfully grow their businesses leveraging the best of Reddit’s platform capabilities. This team also partners with our XFN product and tech teams to represent their clients’ interests, influencing the future of Reddit ads.
Please note that this role is required to work in person from our San Francisco office 1-2 days per week.
Core Responsibilities
Client Partnership Growth
Collaborate with Client Partners to meet or exceed your clients’ marketing goalsProactively manage and deepen relationships with new and existing advertising partners, day-to-day agency to drive year-over-year revenue growthBe a trusted partner by clients on their full funnel objectives, especially with mobile app marketing crafting thoughtful and creative media plansOwnership of brand and media agency education, office hours and performance check-ins, effectively communicating Reddit’s value proposition, solutions and best practices for advertising on the platform
End to End Campaign Ownership
Lead end to end campaign launch execution, supporting clients with setup and delivering insightful optimization recommendations to agency and client partnersAct as the primary point of contact for internal account operations, including revenue delivery, troubleshooting issues, and escalations when necessaryCollaborate with Ad Ops, Product to ensure effective campaign delivery and resolve any technical hurdles
Insights, Reporting & Upselling
Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendationsStrategically identify and pitch upsell opportunities to clients to contribute to account growth
Leadership & Cross Functional Collaboration
Mentor and train other team membersProactively seek and represent client needs and asks to cross-functional stakeholdersShape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholdersProactively identify areas of improvement and drive the execution of solutions
Required Qualifications
4-7 years of experience in advertising sales and account managementDeep industry expertise in mobile apps, mobile User Acquisition funnels, and MMPsStrong understanding of customer marketing funnel and traditional marketing ecosystemComfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.Proficient at upselling with a proven track record of growing client spendUnderstanding of Digital measurement, tracking fundamentals and mobile measurement partnersTenacious and entrepreneurial approach to working through product, process, and client challengesExperience cultivating strong relationships with external partnersExceptional communication and interpersonal skillsAbility to work in a fast-paced and unstructured work environmentHigh attention to detailProficiency in Excel preferredBA / BS degree or equivalent work experienceBenefits
Comprehensive Healthcare Benefits401k MatchingWorkspace benefits for your home officePersonal & Professional development fundsFamily Planning SupportFlexible Vacation (please use them!) & Reddit Global Wellness Days4+ months paid Parental LeavePaid Volunteer time offPay Transparency
This job posting may span more than one career level.In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.The Base Pay Range For This Position Is
$105,040—$147,040 USDReddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at ApplicationAssistance@Reddit.com.
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