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Ditka’s Restaurant Group

Restaurant and Lounge Manager

Ditka’s Restaurant Group, Baltimore, Maryland, United States,


Restaurant and Lounge Manager

We are seeking an experienced restaurant and lounge manager to lead our front-of-house team. The successful candidate will be responsible for ensuring exceptional customer service, managing daily operations, and maintaining a positive and welcoming atmosphere. The ideal candidate will have a strong background in hospitality management, excellent communication skills, and the ability to multitask.

Responsibilities:

Manage daily operations of the restaurant and lounge, including supervising servers, bartenders, and hostesses

Ensure exceptional customer service by providing personalized attention to guests and addressing any concerns or issues promptly

Oversee scheduling, training, and performance evaluations for front-of-house staff

Monitor sales and revenue goals and implement strategies to increase profitability

Maintain a clean, organized, and welcoming atmosphere throughout the restaurant and lounge

Collaborate with the kitchen team to ensure efficient and smooth service

Requirements:

3+ years of experience in restaurant or lounge management, preferably in a high-volume setting

Proven track record of increasing sales and improving customer satisfaction

Strong communication, interpersonal, and problem-solving skills

Ability to work well under pressure and in a fast-paced environment

Familiarity with POS systems, inventory management, and other relevant software

Strong understanding of local health codes and regulations

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