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Eateam

Business Analyst 3

Eateam, Redmond, Washington, United States, 98052


Business Analyst 3-

133545Location: Remote - Redmond, WA preferredDuration: 11+ Months with possibility of extension

Typical Day in the RolePurpose of the Team: This team is part of the CSA within MCaps, focuses on building solutions or tools to help sellers be successful. The team comprises PMs, TPMs, designers, and engineers. They prioritize data-driven decision-making, analyzing customer engagement data to identify needs and patterns for development.Key projects: This role will involve analyzing customer engagement data to identify top needs and patterns. This analysis is used to guide the development of solutions or tools to help sellers be successful. The role requires manual analysis, basic Excel skills, and categorizing data based on insights for further development by othersTypical task breakdown and operating rhythm: The role will consist of:Analyzing customer engagement data to identify top needs and patternsManual analysis and categorizing data based on insights for further development by othersBasic Excel tasks, such as assigning categories to data based on insights shared

Candidate RequirementsYears of Experience Required: 5-7 overall years of experience in the field.Degrees or certifications required: Bachelor's degree required in any field but preferred tech related.

Top 3 Hard Skills Required + Years of ExperienceMinimum 5-7 years experience with Basic Excel capabilities.Minimum 5-7 years experience with strong attention to detailMinimum 5-7 years experience with high level communication skills.

Job Description: AI Patterns Business AnalystRole Overview: We are seeking a dedicated AI Patterns Business Analyst to support our efforts in maintaining and updating customer signal analysis for AI engagements. This role involves parsing through various documentation and categorizing engagements based on a standard set of rules. The ideal candidate will possess basic Excel capabilities and a strong attention to detail.

Key Responsibilities:Maintain and update customer signal analysis for AI engagements.Parse through a variety of documentation and categorize engagements based on a standard set of rules.Draft weekly update newsletters on customer signals using a provided standard template.Collaborate with team members to ensure accurate and timely updates.

Qualifications:Basic Excel capabilities.Strong attention to detail.Ability to work independently and take initiative.Excellent communication skills.Additional Information: This is a hands-on role that requires a proactive approach to getting tasks done. The successful candidate will be less focused on coordination across stakeholders and more on executing tasks efficiently.