Cesra Arzneimittel GmbH
SATCOM Services Administrator
Cesra Arzneimittel GmbH, Tacoma, Washington, us, 98417
Innovative, Secure, and Outcome-Based Solutions
The MCSC SATCOM Services Administrator will be responsible for monitoring and administration of the BFT-1 and BFT-2 networks. This position is responsible for monitoring, Tier I and Tier II diagnostics support, and escalation of operational issues including triage and information gathering for support resources and establishment of communications. This includes hardware and applications and will leverage standard and custom tools and techniques to identify solutions to system and client issues.Job Duties:Monitor networks, servers and applications using custom and industry standard tools.Serve as an initial responder within the NOC in notifying, identifying, troubleshooting and resolving systems issues.Assess the need to and efficiently escalate incidents to Tier III Engineering support.Perform regular system maintenance and provide oversight on all maintenance on the network.Effectively communicate situation reports to team counterparts ensuring accuracy and attention to detail.Employ a proprietary ticketing system to log troubleshooting, network events, and maintenance, updating and resolving open tickets as required.Perform routine and on-demand technical procedures, according to standard protocols.Required Qualifications:Must be a U.S. citizen and possess an Interim Secret clearance.Must be able to obtain an IAT-II certification within the first 90 days of hire and have 1+ years of experience in a NOC or technical helpdesk environment.BS or BA preferred but not required.Must be able to work flexible shifts as necessary in support of 24/7/365 operations.Must have working knowledge of Linux operating systems and Microsoft Office products.Self-starter with a high level of personal accountability.Ability to prioritize incoming tasks according to criticality.Effective written and verbal communication skills.Preferred Qualifications & Skills:Possess a SECRET ClearancePossess a CompTIA Sec+Linux experience with basic ability in the Linux command line interface environment.Working knowledge of satellite communications baseband, network management, and modem systems equipment, including VSAT, highly preferred.Compensation:
We provide a competitive pay and benefits package. This position is offering a salary range of $65,000-$70,000. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state, or local laws.SATCOM Services Administrator ID# 18054741#J-18808-Ljbffr
The MCSC SATCOM Services Administrator will be responsible for monitoring and administration of the BFT-1 and BFT-2 networks. This position is responsible for monitoring, Tier I and Tier II diagnostics support, and escalation of operational issues including triage and information gathering for support resources and establishment of communications. This includes hardware and applications and will leverage standard and custom tools and techniques to identify solutions to system and client issues.Job Duties:Monitor networks, servers and applications using custom and industry standard tools.Serve as an initial responder within the NOC in notifying, identifying, troubleshooting and resolving systems issues.Assess the need to and efficiently escalate incidents to Tier III Engineering support.Perform regular system maintenance and provide oversight on all maintenance on the network.Effectively communicate situation reports to team counterparts ensuring accuracy and attention to detail.Employ a proprietary ticketing system to log troubleshooting, network events, and maintenance, updating and resolving open tickets as required.Perform routine and on-demand technical procedures, according to standard protocols.Required Qualifications:Must be a U.S. citizen and possess an Interim Secret clearance.Must be able to obtain an IAT-II certification within the first 90 days of hire and have 1+ years of experience in a NOC or technical helpdesk environment.BS or BA preferred but not required.Must be able to work flexible shifts as necessary in support of 24/7/365 operations.Must have working knowledge of Linux operating systems and Microsoft Office products.Self-starter with a high level of personal accountability.Ability to prioritize incoming tasks according to criticality.Effective written and verbal communication skills.Preferred Qualifications & Skills:Possess a SECRET ClearancePossess a CompTIA Sec+Linux experience with basic ability in the Linux command line interface environment.Working knowledge of satellite communications baseband, network management, and modem systems equipment, including VSAT, highly preferred.Compensation:
We provide a competitive pay and benefits package. This position is offering a salary range of $65,000-$70,000. Belcan considers several factors when extending an offer, including but not limited to education, experience, geographic location, and discipline. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.We are an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state, or local laws.SATCOM Services Administrator ID# 18054741#J-18808-Ljbffr