HCA Healthcare
Patient Financial Services Director
HCA Healthcare, Nashville, Tennessee, United States,
HCA Healthcare Patient Financial Services Director Nashville, Tennessee Apply Now
Do you have the career opportunities as a Patient Financial Services Director you want with your current employer? We have an exciting opportunity for you to join Nashville General Hospital at Meharry, which is a client hospital for the nation's leading provider of healthcare services, HCA Healthcare.Our teams are a committed, caring group of colleagues. Do you want to work as a Patient Financial Services Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!Job Summary and QualificationsAs the Patient Financial Services Director, you will be responsible for the daily operations of all Parallon managed facility-based revenue cycle functions and serve as the on-site liaison between the facility and Parallon Client Relations or the SSC. You will integrate the departments’ services with the hospital’s clinical and ancillary teams, implement policies and procedures that guide or support service levels, assess and improve department performance, and ensure orientation and continuing education of departmental staff.What you will do in this role:Maintain and promote good customer relations with facility management, physicians and physician office staff.Coordinate with facility departments/administration teams to manage key revenue cycle performance expectations and challenges including: upfront collections protocols, capturing accurate information, timely registration and patient satisfaction, denial prevention, patient flow, unbilled, patient concerns, and more.Review Patient Access performance to ensure timeliness, accuracy, compliance and standards fulfillment as defined in Service Level Agreements.Inform designated CRM AVP of any significant issues in the Patient Access areas (e.g. Pre-registration delays, unbilled challenges, pre-authorization backlogs, etc.).Inform staff of relevant changes and developments in payer requirements.Oversee management of Patient Access personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate to Facility leadership.Identify and implement process improvements to lower costs and improve services to facility customers.What qualifications you will need:A Bachelor’s Degree in Business or related field required. Degree requirement may be substituted by current enrollment in a Bachelor Degree program or equivalent work experience with CEO approval.Minimum 5 years healthcare management experience with three of these years in the related area for the position. Relevant education may substitute experience requirement with SSC Executive approval.If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Financial Services Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.
Unlock the possibilities and apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Do you have the career opportunities as a Patient Financial Services Director you want with your current employer? We have an exciting opportunity for you to join Nashville General Hospital at Meharry, which is a client hospital for the nation's leading provider of healthcare services, HCA Healthcare.Our teams are a committed, caring group of colleagues. Do you want to work as a Patient Financial Services Director where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!Job Summary and QualificationsAs the Patient Financial Services Director, you will be responsible for the daily operations of all Parallon managed facility-based revenue cycle functions and serve as the on-site liaison between the facility and Parallon Client Relations or the SSC. You will integrate the departments’ services with the hospital’s clinical and ancillary teams, implement policies and procedures that guide or support service levels, assess and improve department performance, and ensure orientation and continuing education of departmental staff.What you will do in this role:Maintain and promote good customer relations with facility management, physicians and physician office staff.Coordinate with facility departments/administration teams to manage key revenue cycle performance expectations and challenges including: upfront collections protocols, capturing accurate information, timely registration and patient satisfaction, denial prevention, patient flow, unbilled, patient concerns, and more.Review Patient Access performance to ensure timeliness, accuracy, compliance and standards fulfillment as defined in Service Level Agreements.Inform designated CRM AVP of any significant issues in the Patient Access areas (e.g. Pre-registration delays, unbilled challenges, pre-authorization backlogs, etc.).Inform staff of relevant changes and developments in payer requirements.Oversee management of Patient Access personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate to Facility leadership.Identify and implement process improvements to lower costs and improve services to facility customers.What qualifications you will need:A Bachelor’s Degree in Business or related field required. Degree requirement may be substituted by current enrollment in a Bachelor Degree program or equivalent work experience with CEO approval.Minimum 5 years healthcare management experience with three of these years in the related area for the position. Relevant education may substitute experience requirement with SSC Executive approval.If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Financial Services Director opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.
Unlock the possibilities and apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#J-18808-Ljbffr