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Itechpost

Senior Business Analyst

Itechpost, Cleveland, Ohio, us, 44101


Senior Business Analyst

Hybrid (Cleveland, OH)

Long Term Contract

Overview:

As a Senior Business Analyst at Brooksource AI Build Team, you will play a crucial role in driving the development of comprehensive Standard Operating Procedure (SOP) documents, a KPI & measurement plan for AI products, and an automated workflow for idea intake, validation, governance, prioritization, and tracking. Your expertise will ensure process standardization, efficiency, high-quality delivery, and streamlined idea management.Key Responsibilities:SOP Documentation:Collaborate closely with the AI Advisor/Architect and Senior Automation Developer to create detailed SOP documents.Develop SOPs covering critical stages including architecture standards, testing procedures, incident management, and runbook guidelines.Create comprehensive go-live and governance checklists to ensure adherence to standards and minimize operational errors.KPI & Measurement Plan:Work with stakeholders to gather requirements and define key performance indicators (KPIs) for AI products.Develop a robust measurement methodology and design KPI dashboards to track product performance against business objectives.Ensure alignment of KPIs with strategic goals and continuous improvement initiatives.Automated Workflow Design:Lead the design and implementation of an automated workflow system for idea intake, validation, governance, prioritization, and tracking.Collaborate with the Senior Automation Developer to integrate automated governance and prioritization workflows into the system.Develop a live dashboard suite for real-time visibility into the status of each idea, highlighting blockers and next steps.Stakeholder Management and Communication:Facilitate regular stakeholder check-ins to ensure alignment of deliverables with client expectations.Provide updates on project progress, including milestone achievements and potential risks or issues.Required Qualifications:Education:

Bachelor’s degree in Business Administration, Computer Science, or a related field. Master’s degree preferred.Experience:

Minimum 5 years of experience in business analysis or project management roles, preferably within AI, technology, or innovation-driven environments.Skills:Proven track record in developing SOPs, KPI frameworks, and automated workflows.Strong analytical skills with the ability to translate complex requirements into actionable project plans.Excellent communication and stakeholder management skills.Proficiency in project management tools and methodologies.Experience with AI or automation platforms/systems is a plus.Job Types:

Full-time, ContractPay:

$55.00 - $65.00 per hourExpected hours:

40 per weekBenefits:401(k)Dental insuranceHealth insuranceSchedule:8 hour shiftMonday to FridayExperience:SQL: 1 year (Preferred)Ability to Commute:Cleveland, OH 44115 (Preferred)Ability to Relocate:Cleveland, OH 44115: Relocate before starting work (Required)Work Location:

Hybrid remote in Cleveland, OH 44115

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