Sales Counselor for Assisted Living/Memory Care

Schedule, organize and conduct tours with prospective residents of senior providers for assisted living and memory care.Meet all expectations of meaningful contacts, leases, and occupancy.Respond and follow up with all walk-ins, phone-ins, and mail-ins timely and appropriately.Maintain a good working relationship with residents, families, and professional providers of care.Maintain a working knowledge of all software programs.Manage move-ins and move-outs to achieve maximum revenue.Treat each inquiry with value and meet all expectations of occupancy and budget.Keep the Sales Director and/or Executive Director informed of all sales activity daily.Maintain Hot Board and census board.Assist in the development and execution of community events.Communicate any special needs of the incoming resident to the appropriate personnel.Keep informed of all trends, developments, concepts, and techniques in the field that affect the product.Understand the needs of seniors and the aging process.Maintain and work an active, meaningful waitlist.The ability to work in a safe and alert manner.The ability to take ownership for associates’ safety and the safety of the residents.Must disclose any medication that might impair the associate’s ability to perform the job safely or competently.Non-Essential Functions:Lead by example exhibiting the CORE Values through servant leadership.Encourage teamwork and promote company philosophy.Attend required community meetings and participate in Life Enrichment activities when able.Complete all required courses in adherence with HRA University.Be prompt and able to perform the required duties of the position on a regular, predictable basis.Become familiar and understand how to report a missing person using the Safe Return program or equivalent.Become familiar and understand the steps for fire evacuation.All associates are responsible for maintaining a safe and secure environment for all community residents.

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