Hispanic Technology Executive Council
Windows Server Lead Analyst - VP
Hispanic Technology Executive Council, Irving, Texas, United States, 75084
The
Windows Server Lead Analyst
is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.
Responsibilities:Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore servicesProvide Root Cause Analysis (RCA) post restoration of serviceDesign testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasksProvide technical/strategic direction to team membersReview requirement documents, define hardware requirements and update processes and procedures as necessaryEnsure ongoing compliance with regulatory requirementsResponsible for applications dealing with the overall operating systemConduct project related researchHas the ability to operate with a limited level of direct supervisionCan exercise independence of judgement and autonomyActs as SME to senior stakeholders and/or other team membersAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparencySkills:You have an understanding of the Information Technology Infrastructure Library (ITIL) as it relates to Service ManagementMS Office Tools, including SharePoint, Teams, Excel, etc.At least the last 3 releases of Microsoft Windows Server Operating SystemTCP/IP, Routing Principles, Firewall Rules, DNS, troubleshooting packet loss/latency issuesActive Directory, SRV Records, and Windows Authentication ProcessMS Vital Signs, System Performance Counters, and analyzing resource exhaustionPowerShell and the ability to create scripts or execute commands remotely against one or more serversWindows Clusters and high availability solutionsRemote Storage (SAN, NAS, MPIO, SCALEIO, Veritas Volume Manager)HP Hardware, Driver/Firmware Updates, DiagnosticsVMWare or other virtualization platformsServiceNow or similar service management systemJIRA or similar project management platformQualifications:6-10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvementUnderstanding of how specialization within area contributes to the business and of competitors' products and servicesAbility to develop projects required for design of metrics, analytical tools, benchmarking activities and best practicesAbility to work with virtual/in-person teams, and work under pressure/to a deadlineExperience in a Financial Services or large complex and/or global environment preferredEffective written and verbal communication skillsEffective analytic/diagnostic skillsAbility to communicate technical concepts to non-technical audienceEducation:Bachelors/University degree or equivalent experienceJob Family Group:
TechnologyJob Family:
InfrastructureTime Type:
Full timePrimary Location:
Irving Texas United StatesPrimary Location Full Time Salary Range:
$125,760.00 - $188,640.00In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.Anticipated Posting Close Date:
Aug 02, 2024Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi .
#J-18808-Ljbffr
Windows Server Lead Analyst
is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.
Responsibilities:Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore servicesProvide Root Cause Analysis (RCA) post restoration of serviceDesign testing approaches, complex processes, reporting streams, and assist with the automation of repetitive tasksProvide technical/strategic direction to team membersReview requirement documents, define hardware requirements and update processes and procedures as necessaryEnsure ongoing compliance with regulatory requirementsResponsible for applications dealing with the overall operating systemConduct project related researchHas the ability to operate with a limited level of direct supervisionCan exercise independence of judgement and autonomyActs as SME to senior stakeholders and/or other team membersAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparencySkills:You have an understanding of the Information Technology Infrastructure Library (ITIL) as it relates to Service ManagementMS Office Tools, including SharePoint, Teams, Excel, etc.At least the last 3 releases of Microsoft Windows Server Operating SystemTCP/IP, Routing Principles, Firewall Rules, DNS, troubleshooting packet loss/latency issuesActive Directory, SRV Records, and Windows Authentication ProcessMS Vital Signs, System Performance Counters, and analyzing resource exhaustionPowerShell and the ability to create scripts or execute commands remotely against one or more serversWindows Clusters and high availability solutionsRemote Storage (SAN, NAS, MPIO, SCALEIO, Veritas Volume Manager)HP Hardware, Driver/Firmware Updates, DiagnosticsVMWare or other virtualization platformsServiceNow or similar service management systemJIRA or similar project management platformQualifications:6-10 years of experience in roles centered around infrastructure delivery (application hosting and/or end user services) with a proven track record of operational process change and improvementUnderstanding of how specialization within area contributes to the business and of competitors' products and servicesAbility to develop projects required for design of metrics, analytical tools, benchmarking activities and best practicesAbility to work with virtual/in-person teams, and work under pressure/to a deadlineExperience in a Financial Services or large complex and/or global environment preferredEffective written and verbal communication skillsEffective analytic/diagnostic skillsAbility to communicate technical concepts to non-technical audienceEducation:Bachelors/University degree or equivalent experienceJob Family Group:
TechnologyJob Family:
InfrastructureTime Type:
Full timePrimary Location:
Irving Texas United StatesPrimary Location Full Time Salary Range:
$125,760.00 - $188,640.00In addition to salary, Citis offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.Anticipated Posting Close Date:
Aug 02, 2024Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
Accessibility at Citi .
#J-18808-Ljbffr