Genesisshelter
Residential Advocate
Genesisshelter, Dallas, Texas, United States, 75215
The Residential Advocate will support victims of domestic violence through the provision of trauma informed advocacy and case management services. The Residential Advocate is committed to promoting the safety and empowerment of their clients and will offer individual and group case management/advocacy services along with crisis intervention, accompaniment, and information and referrals.
Schedule: Mon-Fri (three days9AM-5PM and two days 12:30PM - 8:30PM)
Assist in identifying needs of clients, setting individual goals both short and long term, and giving appropriate referrals and resources to fit their needs.
Perform on-site, hotline, and advocacy line crisis intervention and help clients and callers develop safety plans
Establish referral relationships with other social service agencies and attend community coalition meetings.
Serve as an advocate for clients in obtaining community resources such writing letters on behalf of clients, and coordinating assistance for clients with other service providers, such as meetings with housing programs, medical appointments, legal service coordination, etc.
Assisting clients by either accompanying or coordinating with other service providers, such as meetings with housing programs, medical appointments, court, legal service coordination, etc.
Maintain accurate and timely documentation of client services and case notes
Skills / Requirements:
Bachelor’s degree in related field required. Master’s Degree in Social Work or related field preferred.
Related experience to include crisis intervention, casework services, advocacy and coordination of services, preferably in area of domestic violence.
Demonstrates experience with and sensitivity to varying cultural, ethnic, and social backgrounds, values, and attitudes.
Proficient in Microsoft Office (Word, Excel, PowerPoint) and Outlook
Ability to work independently and be a self-starter with little to no on-site supervision
Ability to communicate effectively, both orally and written
Possess strong organizational skills and the ability to multi-task and prioritize in a highly fast-paced environment
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Schedule: Mon-Fri (three days9AM-5PM and two days 12:30PM - 8:30PM)
Assist in identifying needs of clients, setting individual goals both short and long term, and giving appropriate referrals and resources to fit their needs.
Perform on-site, hotline, and advocacy line crisis intervention and help clients and callers develop safety plans
Establish referral relationships with other social service agencies and attend community coalition meetings.
Serve as an advocate for clients in obtaining community resources such writing letters on behalf of clients, and coordinating assistance for clients with other service providers, such as meetings with housing programs, medical appointments, legal service coordination, etc.
Assisting clients by either accompanying or coordinating with other service providers, such as meetings with housing programs, medical appointments, court, legal service coordination, etc.
Maintain accurate and timely documentation of client services and case notes
Skills / Requirements:
Bachelor’s degree in related field required. Master’s Degree in Social Work or related field preferred.
Related experience to include crisis intervention, casework services, advocacy and coordination of services, preferably in area of domestic violence.
Demonstrates experience with and sensitivity to varying cultural, ethnic, and social backgrounds, values, and attitudes.
Proficient in Microsoft Office (Word, Excel, PowerPoint) and Outlook
Ability to work independently and be a self-starter with little to no on-site supervision
Ability to communicate effectively, both orally and written
Possess strong organizational skills and the ability to multi-task and prioritize in a highly fast-paced environment
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