City of Greeley
Volunteer Coordinator - Victim Services - Part Time
City of Greeley, Greeley, Colorado, us, 80639
Job Description
Anticipated Hiring Range:
$18.40 - $23.00
Hiring Rate:
$19.00
Benefits:
This position is benefits eligible. Please view our benefits guide here.
Job Summary:
The Volunteer Coordinator - Victim Services works to develop a comprehensive volunteer program, including recruitment, recognition, retention, training, and scheduling of volunteers for all agency programs. The Volunteer Coordinator - Victim Services will work closely with program coordinators. The Volunteer Coordinator - Victim Services will also provide community outreach and work with citizens and special interest groups to develop, implement and coordinate the Victim Services Program. This role is responsible for recommending, implementing, and evaluating programs which serve victims' needs. In addition, they will work with and use other organizations/programs as referrals and information sources, prepare quarterly reports, communicate with victims, families, other agencies, City officials, and co-workers. Frequent contact with department personnel, victims of crime, witnesses, personnel from other law enforcement agencies, and other local, state, and national victim advocacy groups and agencies. Must take rotating on-call duty and be available to respond evenings, weekends, and holidays, as required.
Please note:
This is a grant funded position for the next two years. Employment may or may not be available after the two-year period is over. This position is part time for 2024, however, may be considered for full time in 2025. Typical working hours are Monday - Thursday. Working hours are subject to change depending on department needs i.e., weekend fairs, community events, training, etc.
Experience, Knowledge, Skills:
Minimum RequirementsHigh School diploma or equivalent.Valid driver's license with good driving recordOne (1) year experience working with computers and Microsoft Office.OR
Any combination of related education, experience, certifications, and licenses will result in a candidate successfully performing the essential functions of the job.Preferred
Bilingual in Spanish and English.Two (2) years' experience in victim advocacy.One (1) experience working within a law enforcement sector.One (1) experience working within a municipality.Knowledge, Skills, and Abilities
Ability to communicate effectively both orally and in writing, using tact and diplomacy.Ability to establish and maintain effective working relationshipsKnowledge of general clerical procedures, practices, or operations as required.Knowledge of the business and organizational structure of Colorado municipalities.Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate, and facilitate meetings, and make decisions.Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.Ability to self-start and take initiative in completing daily tasks and special projects.Ability to focus on activities that have the greatest impact on meeting work commitments.Ability to establish and maintain partnerships with a variety of internal and external constituencies.Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.Ability to navigate a complex political environment.Ability to follow detailed instructions.Ability to prepare routine reports or correspondence.Ability to multi-task with inflexible deadlines.Ability to handle and maintain sensitive and confidential material.Ability to maintain accurate and detailed records and record keeping systems.Essential Functions:
Responsible for recruitment, retention, and recognition of all volunteers.Recruits volunteers for internal and external opportunities, including events, using varied methods and techniques via online, email, and in-person recruitment.Answers phones, transfers calls, takes messages, answers questions, and provides information to callers.Maintains volunteer job listings.Manages the volunteer application process.Develops, enters, and manages the volunteer database.Manages onboarding and placement opportunities for volunteers.Coordinates all administrative duties related to volunteers and volunteer resources.Coordinates internal volunteer projects, office support, facility, phone calls, and research.Facilitates monthly volunteer meetings.Assists with volunteer appreciation activities, recognition incentives, and retention programs.Maintains volunteer calendar for on call shifts.Tracks and reports volunteer hours for the agency and VOCA grant.Facilitates communication channels with all volunteersGenerates summary reports of each volunteerOversees the maintenance of volunteer personnel records and volunteer personnel manual.Responds on scene as needed.Works with administration to identify and develop community outreach programs.Implements and evaluates programs that serve the needs of victims.Prepares procedural recommendations.Provides outreach, education, and support to community groups.Acts as liaison between officers and citizens.Works in conjunction with the District Attorney's Victim/Witness Assistance Program and other related agencies to make client referrals as appropriate.Initiates and maintains communication with the victims of serious crimes and their families to provide crisis counseling and updates on investigation progress.Identifies available community resources to assist victims and coordinate these services.Performs related duties as required by management to comply with law enforcement directives.Performs job duties and takes proper safety precautions, anticipate unsafe circumstances and act accordingly to prevent accidents.Conducts business in alternate locations within City buildings or field sites, sometimes in formal settings.Deals with the public in situations involving severe physical and personal trauma.Supervisory Responsibilities:
N/A NoneWork Environment & Physical Requirements:
Travel:
Up to 50-70% travel may be required for this role.Own transportation needed (mileage will be reimbursed according to policy).Work Environment:
Office environment and field work at secured crime scenes.Subject to call-outs at unusual hours.Deals with the public in situations involving severe physical and personal trauma.Working hours are subject to change depending on department needs i.e., weekend fairs, community events, trainings, etc.Must take rotating on-call duty and be available to respond evenings, weekends, and holidays, as required.Physical Requirements:
Vision enough to interpret written communication and operate vehicles in normal and adverse situations.Hearing and speech enough to communicate clearly and distinctly face-to-face as well as over the phone. Primarily sedentary, may occasionally lift and carry light objects.Communication skills sufficient to convey information via telephone and in person.
EOE Statement:
The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ADA Statement:
We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: HR@Greeleygov.com .
Conditions of Employment:
Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.
Anticipated Hiring Range:
$18.40 - $23.00
Hiring Rate:
$19.00
Benefits:
This position is benefits eligible. Please view our benefits guide here.
Job Summary:
The Volunteer Coordinator - Victim Services works to develop a comprehensive volunteer program, including recruitment, recognition, retention, training, and scheduling of volunteers for all agency programs. The Volunteer Coordinator - Victim Services will work closely with program coordinators. The Volunteer Coordinator - Victim Services will also provide community outreach and work with citizens and special interest groups to develop, implement and coordinate the Victim Services Program. This role is responsible for recommending, implementing, and evaluating programs which serve victims' needs. In addition, they will work with and use other organizations/programs as referrals and information sources, prepare quarterly reports, communicate with victims, families, other agencies, City officials, and co-workers. Frequent contact with department personnel, victims of crime, witnesses, personnel from other law enforcement agencies, and other local, state, and national victim advocacy groups and agencies. Must take rotating on-call duty and be available to respond evenings, weekends, and holidays, as required.
Please note:
This is a grant funded position for the next two years. Employment may or may not be available after the two-year period is over. This position is part time for 2024, however, may be considered for full time in 2025. Typical working hours are Monday - Thursday. Working hours are subject to change depending on department needs i.e., weekend fairs, community events, training, etc.
Experience, Knowledge, Skills:
Minimum RequirementsHigh School diploma or equivalent.Valid driver's license with good driving recordOne (1) year experience working with computers and Microsoft Office.OR
Any combination of related education, experience, certifications, and licenses will result in a candidate successfully performing the essential functions of the job.Preferred
Bilingual in Spanish and English.Two (2) years' experience in victim advocacy.One (1) experience working within a law enforcement sector.One (1) experience working within a municipality.Knowledge, Skills, and Abilities
Ability to communicate effectively both orally and in writing, using tact and diplomacy.Ability to establish and maintain effective working relationshipsKnowledge of general clerical procedures, practices, or operations as required.Knowledge of the business and organizational structure of Colorado municipalities.Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal.Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate, and facilitate meetings, and make decisions.Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.Ability to self-start and take initiative in completing daily tasks and special projects.Ability to focus on activities that have the greatest impact on meeting work commitments.Ability to establish and maintain partnerships with a variety of internal and external constituencies.Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.Ability to navigate a complex political environment.Ability to follow detailed instructions.Ability to prepare routine reports or correspondence.Ability to multi-task with inflexible deadlines.Ability to handle and maintain sensitive and confidential material.Ability to maintain accurate and detailed records and record keeping systems.Essential Functions:
Responsible for recruitment, retention, and recognition of all volunteers.Recruits volunteers for internal and external opportunities, including events, using varied methods and techniques via online, email, and in-person recruitment.Answers phones, transfers calls, takes messages, answers questions, and provides information to callers.Maintains volunteer job listings.Manages the volunteer application process.Develops, enters, and manages the volunteer database.Manages onboarding and placement opportunities for volunteers.Coordinates all administrative duties related to volunteers and volunteer resources.Coordinates internal volunteer projects, office support, facility, phone calls, and research.Facilitates monthly volunteer meetings.Assists with volunteer appreciation activities, recognition incentives, and retention programs.Maintains volunteer calendar for on call shifts.Tracks and reports volunteer hours for the agency and VOCA grant.Facilitates communication channels with all volunteersGenerates summary reports of each volunteerOversees the maintenance of volunteer personnel records and volunteer personnel manual.Responds on scene as needed.Works with administration to identify and develop community outreach programs.Implements and evaluates programs that serve the needs of victims.Prepares procedural recommendations.Provides outreach, education, and support to community groups.Acts as liaison between officers and citizens.Works in conjunction with the District Attorney's Victim/Witness Assistance Program and other related agencies to make client referrals as appropriate.Initiates and maintains communication with the victims of serious crimes and their families to provide crisis counseling and updates on investigation progress.Identifies available community resources to assist victims and coordinate these services.Performs related duties as required by management to comply with law enforcement directives.Performs job duties and takes proper safety precautions, anticipate unsafe circumstances and act accordingly to prevent accidents.Conducts business in alternate locations within City buildings or field sites, sometimes in formal settings.Deals with the public in situations involving severe physical and personal trauma.Supervisory Responsibilities:
N/A NoneWork Environment & Physical Requirements:
Travel:
Up to 50-70% travel may be required for this role.Own transportation needed (mileage will be reimbursed according to policy).Work Environment:
Office environment and field work at secured crime scenes.Subject to call-outs at unusual hours.Deals with the public in situations involving severe physical and personal trauma.Working hours are subject to change depending on department needs i.e., weekend fairs, community events, trainings, etc.Must take rotating on-call duty and be available to respond evenings, weekends, and holidays, as required.Physical Requirements:
Vision enough to interpret written communication and operate vehicles in normal and adverse situations.Hearing and speech enough to communicate clearly and distinctly face-to-face as well as over the phone. Primarily sedentary, may occasionally lift and carry light objects.Communication skills sufficient to convey information via telephone and in person.
EOE Statement:
The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
ADA Statement:
We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: HR@Greeleygov.com .
Conditions of Employment:
Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.