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South Shore Kia

Automotive BDC Rep

South Shore Kia, Copiague, New York, United States, 11726


South Shore Kia

has an immediate openings for motivated team members in our fast growing, established Business Development Center. Previous success in a BDC Center or a Call Center is preferred but, not necessary. Bilingual is also a big plus!! Strong base plus commission pay structure gives plenty of stability with excellent earning potential.

Successful candidates will have ability to multi-task, be a team player, have a pleasant personality and experience working with customers over the phone. If you are a customer service specialist looking to further your career with an established and respected automotive dealership organization, join our team at

South Shore Kia!

Benefits

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Flexible spending accounts

Paid time off

Company-paid factory training

Employee discounts

Competitive compensation ranging from $40,000 to $70,000 per year

Duties

As an Automotive BDC Representative, you will be directly responsible for monitoring and following up with potential customer leads received via internet, phone, and visits to the dealership. Outstanding customer service skills are required.

Following and maintaining relationship with former customers

Monitoring and contacting internet leads

Determining each customer's vehicle needs by active listening

Learning, understanding, and following call and email scripts

Setting, confirming, and following up on appointments sales and service

Performing surveys with customers

Other duties as required

***(BILINGUAL CANDIDATES)***

Requirements

We are looking for enthusiastic individuals who enjoy working in a fast paced environment where every day brings new challenges. It is also important that you display excellent verbal and written communication and interpersonal skills.

The ideal BDC Representative will also have:

High school diploma or GED

Preferably a proven track record in BDC center or call center

Excellent customer service and communication skills

Ability to establish rapport and build relationships to ensure repeat customers

Strong multi-tasking and organization skills

Basic computer proficiency

Verifiable work history

Professional appearance and demeanor

Strong English skills

If you are looking for a company where you will be appreciated and have opportunities to learn and advance, this is the place for you. Enjoy your job and the people you work with at

South Shore Kia!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.