University of California Riverside
Digital Communications Manager
University of California Riverside, Riverside, California, United States, 92504
Digital Communications Manager
Job ID:Location:
Main Campus - UCRSchedule:
8AM - 5PMCategory:
Management and ProfessionalSalary:
$73,600 - $133,200Full/Part Time:
Full-time(100%)Organization:
Bourns College of EngineeringDepartment:
BCOE Deans Office DeptApplication Deadline:
Open Until FilledPosition Information:The Office of Marketing and Communications of the Marlan and Rosemary Bourns College of Engineering works hand-in-glove with the Development, Student Affairs, Undergraduate Admissions, and Graduate Division units to ensure we build a community of engineers that delivers on the universal promise of education.We are seeking a Digital Communications Manager to oversee the strategic planning, creation, and management of digital content across various platforms including websites, social media, and digital communications channels. Reporting to the Director of Marketing, the position will collaborate with internal and external teams to promote college initiatives, manage content calendars, and lead a team of student assistants. Additionally, the role involves analyzing and reporting on college rankings, developing marketing campaigns, and managing contact databases of key external audiences. The ideal candidate will possess strong communication skills, experience in digital marketing, and the ability to work effectively within a collaborative environment.This is an on-site position in Riverside, California.A digital portfolio, writing samples, design samples, or sample campaign will be requested of candidates invited to interview.Requirements:Educational RequirementsBachelor's degree in related area and/or equivalent experience/training.RequiredPreferred fields: Computer Science, Sociology, Data Analytics, or MarketingPreferredEducation or training in user experience, web design and development and graphicsPreferredExperience Requirements4 - 7 years of related experience.RequiredExperience analyzing and reporting performance on websites and various social media channels and making necessary adjustments to meet objectives.RequiredKnowledge and understanding of social media channels, their respective participants, and how to best utilize each channel.RequiredExperience with video production, editing, and finalization of videos.PreferredExperience systematically monitoring conversations and trends, assessing opportunities for and threats to advancing a brand's reputation.PreferredExperience working in a matrix organization/environment.PreferredExperience marketing engineering, technology, or STEM education.PreferredExperience in editing and writing.PreferredSpecial ConditionsMust pass a background check.RequiredThis position is designated as a Mandated Reporter and will be required to complete trainings and comply with CANRA.RequiredMinimum RequirementsThorough knowledge of the fundamentals of design and user experience, including skill to design in an appealing, lively and relevant way.Thorough understanding of technical language and requirements of the assigned work.Thorough knowledge of content management systems and/or relevant web applications used for web production and organization-specific computer application programs.Thorough skills to create clear, easy-to-navigate, informative, accurate, well-designed, and functional web sites that provide web content consistent with the organization's message and in keeping with management directives and client objectives.Thorough understanding of organization's processes, procedures, and applicable rules and regulations for web communications.Thorough technical skills in computer applications for web production, image handling, publishing and design, illustration, presentation preparation, animation, web interaction, and/or other state-of-the-art web communication capabilities.Thorough interpersonal communication skills.Thorough skills to develop and implement original ideas and correctly identify and effectively solve problems.Additional Information:In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.UC Riverside is the top university in the United States for social mobility. - U.S. News 2020UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens in the nation. - Center for World University RankingsUCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.For information about our generous employee benefits package, visit:
Employee Benefits OverviewJob Description Details:General InformationJob TitleDIGITAL COMM SPEC 3Job Code007455Grade22Department HeadCristina SanfordSupervisorRoberto HernandezPositions Directly SupervisedJob Code Title FTE004921 STDT 2 2Generic ScopeExperienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions.Custom ScopeUses skills as a seasoned, experienced digital communications professional to produce design and layout for a variety of non-routine and moderately complex web site applications; ensure search engine optimization; and develop social media platforms. Demonstrates a full understanding of industry practices and organization policies and procedures. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.Department Custom ScopeReporting to the Director of Marketing, the Digital Communications Manager will plan, create, edit, update, and manage websites, social media, and digital communications (SMS, email, online platforms, etc.) for the Bourns College of Engineering. The Digital Communications Manager will work collaboratively with college and university teams, including development, international relations, the Career Center, information technology, and various other internal and external entities, to promote the campaigns, programs, and initiatives supported by the college. The Digital Communications Manager will manage a content calendar and lead a team of student assistants responsible for the tactical implementation across websites, social media platforms, digital asset creation, and campaign creation and curation designed to meet the college's goals.This position will provide ongoing analysis and reporting of college, department, and peer rankings such as U.S. News & World Report and CSRankings.com to gauge trends, identify next steps for continued ranking improvement, and develop messaging campaigns and marketing collateral to support and elevate reputations among peers.Additionally, the position manages the college's contact databases of key external audiences, including current students, alumni, parents, partners, donors, and peers at engineering colleges. In this role, this position will serve as the primary liaison to numerous teams across the UCR campus and work collaboratively with BCOE colleagues, UCR information technology professionals, and external partners.Key Responsibilities:Produces design and layout for a variety of web applications, as well as information architecture.
Creates and manages website updates, including new microsites, content (images, video, other graphics), and other enhancements within the CMS. Understands SEO/SEM and optimizes the website architecture and its content. Stays current on best practices for web design and user experience. Use Adobe Creative Suite (InDesign, Photoshop, etc.), animation software, HTML, and other tools to develop digital assets.
Develops, implements, and manages the college's social media presence to grow followers, reach, and engagement. Monitors conversations and trends and tracks analytics against desired goals and benchmarks. Provides guidance and best management practices for departments and other college entities, prepares and disseminates detailed reports on social media's influence on rankings to senior management, offering actionable insights and strategic recommendations.Meets and consults with clients on a variety of digital communications projects including moderately complex assignments; develops, presents, and recommends web content, site architecture and visual material.
Develops or directs the development of newsletters, annual reports, presentations, videos, etc., that align with the college's strategic mission. Supports units and departments to enhance brand integration. Designs and manages email templates; loads content (images/text) for stakeholder communications. Manages creative assets and design for all digital mediums (web, email, social media).
Accountable for ensuring technical accuracy and understandability of web content.
Uses web-based applications (e.g., Site Improve, Google Analytics, email, and social media platforms) to maintain and update the accuracy and freshness of content. Gathers and analyzes data from websites, email, and social media platforms to assess results and recommend improvements. Works with BCOEs Information System Manager to ensure content and visual assets align with campus branding guidelines and messaging is primarily and appropriately focused on key audiences.
Delegates, trains, leads, and manages student assistants in the completion of key responsibilities.Maintains currency with emerging and state-of-the-art technical and other web-related equipment, requirements and developments (for example, accessibility issues) and recommends and as directed, takes action to ensure compliance.To apply, visit
https://jobsportal.ucr.edu/jobs/33290714
#J-18808-Ljbffr
Job ID:Location:
Main Campus - UCRSchedule:
8AM - 5PMCategory:
Management and ProfessionalSalary:
$73,600 - $133,200Full/Part Time:
Full-time(100%)Organization:
Bourns College of EngineeringDepartment:
BCOE Deans Office DeptApplication Deadline:
Open Until FilledPosition Information:The Office of Marketing and Communications of the Marlan and Rosemary Bourns College of Engineering works hand-in-glove with the Development, Student Affairs, Undergraduate Admissions, and Graduate Division units to ensure we build a community of engineers that delivers on the universal promise of education.We are seeking a Digital Communications Manager to oversee the strategic planning, creation, and management of digital content across various platforms including websites, social media, and digital communications channels. Reporting to the Director of Marketing, the position will collaborate with internal and external teams to promote college initiatives, manage content calendars, and lead a team of student assistants. Additionally, the role involves analyzing and reporting on college rankings, developing marketing campaigns, and managing contact databases of key external audiences. The ideal candidate will possess strong communication skills, experience in digital marketing, and the ability to work effectively within a collaborative environment.This is an on-site position in Riverside, California.A digital portfolio, writing samples, design samples, or sample campaign will be requested of candidates invited to interview.Requirements:Educational RequirementsBachelor's degree in related area and/or equivalent experience/training.RequiredPreferred fields: Computer Science, Sociology, Data Analytics, or MarketingPreferredEducation or training in user experience, web design and development and graphicsPreferredExperience Requirements4 - 7 years of related experience.RequiredExperience analyzing and reporting performance on websites and various social media channels and making necessary adjustments to meet objectives.RequiredKnowledge and understanding of social media channels, their respective participants, and how to best utilize each channel.RequiredExperience with video production, editing, and finalization of videos.PreferredExperience systematically monitoring conversations and trends, assessing opportunities for and threats to advancing a brand's reputation.PreferredExperience working in a matrix organization/environment.PreferredExperience marketing engineering, technology, or STEM education.PreferredExperience in editing and writing.PreferredSpecial ConditionsMust pass a background check.RequiredThis position is designated as a Mandated Reporter and will be required to complete trainings and comply with CANRA.RequiredMinimum RequirementsThorough knowledge of the fundamentals of design and user experience, including skill to design in an appealing, lively and relevant way.Thorough understanding of technical language and requirements of the assigned work.Thorough knowledge of content management systems and/or relevant web applications used for web production and organization-specific computer application programs.Thorough skills to create clear, easy-to-navigate, informative, accurate, well-designed, and functional web sites that provide web content consistent with the organization's message and in keeping with management directives and client objectives.Thorough understanding of organization's processes, procedures, and applicable rules and regulations for web communications.Thorough technical skills in computer applications for web production, image handling, publishing and design, illustration, presentation preparation, animation, web interaction, and/or other state-of-the-art web communication capabilities.Thorough interpersonal communication skills.Thorough skills to develop and implement original ideas and correctly identify and effectively solve problems.Additional Information:In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.UC Riverside is the top university in the United States for social mobility. - U.S. News 2020UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens in the nation. - Center for World University RankingsUCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.The University of California is an Equal Opportunity/Affirmative Action Employer with a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by law.For information about our generous employee benefits package, visit:
Employee Benefits OverviewJob Description Details:General InformationJob TitleDIGITAL COMM SPEC 3Job Code007455Grade22Department HeadCristina SanfordSupervisorRoberto HernandezPositions Directly SupervisedJob Code Title FTE004921 STDT 2 2Generic ScopeExperienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems/issues of diverse scope and determines solutions.Custom ScopeUses skills as a seasoned, experienced digital communications professional to produce design and layout for a variety of non-routine and moderately complex web site applications; ensure search engine optimization; and develop social media platforms. Demonstrates a full understanding of industry practices and organization policies and procedures. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.Department Custom ScopeReporting to the Director of Marketing, the Digital Communications Manager will plan, create, edit, update, and manage websites, social media, and digital communications (SMS, email, online platforms, etc.) for the Bourns College of Engineering. The Digital Communications Manager will work collaboratively with college and university teams, including development, international relations, the Career Center, information technology, and various other internal and external entities, to promote the campaigns, programs, and initiatives supported by the college. The Digital Communications Manager will manage a content calendar and lead a team of student assistants responsible for the tactical implementation across websites, social media platforms, digital asset creation, and campaign creation and curation designed to meet the college's goals.This position will provide ongoing analysis and reporting of college, department, and peer rankings such as U.S. News & World Report and CSRankings.com to gauge trends, identify next steps for continued ranking improvement, and develop messaging campaigns and marketing collateral to support and elevate reputations among peers.Additionally, the position manages the college's contact databases of key external audiences, including current students, alumni, parents, partners, donors, and peers at engineering colleges. In this role, this position will serve as the primary liaison to numerous teams across the UCR campus and work collaboratively with BCOE colleagues, UCR information technology professionals, and external partners.Key Responsibilities:Produces design and layout for a variety of web applications, as well as information architecture.
Creates and manages website updates, including new microsites, content (images, video, other graphics), and other enhancements within the CMS. Understands SEO/SEM and optimizes the website architecture and its content. Stays current on best practices for web design and user experience. Use Adobe Creative Suite (InDesign, Photoshop, etc.), animation software, HTML, and other tools to develop digital assets.
Develops, implements, and manages the college's social media presence to grow followers, reach, and engagement. Monitors conversations and trends and tracks analytics against desired goals and benchmarks. Provides guidance and best management practices for departments and other college entities, prepares and disseminates detailed reports on social media's influence on rankings to senior management, offering actionable insights and strategic recommendations.Meets and consults with clients on a variety of digital communications projects including moderately complex assignments; develops, presents, and recommends web content, site architecture and visual material.
Develops or directs the development of newsletters, annual reports, presentations, videos, etc., that align with the college's strategic mission. Supports units and departments to enhance brand integration. Designs and manages email templates; loads content (images/text) for stakeholder communications. Manages creative assets and design for all digital mediums (web, email, social media).
Accountable for ensuring technical accuracy and understandability of web content.
Uses web-based applications (e.g., Site Improve, Google Analytics, email, and social media platforms) to maintain and update the accuracy and freshness of content. Gathers and analyzes data from websites, email, and social media platforms to assess results and recommend improvements. Works with BCOEs Information System Manager to ensure content and visual assets align with campus branding guidelines and messaging is primarily and appropriately focused on key audiences.
Delegates, trains, leads, and manages student assistants in the completion of key responsibilities.Maintains currency with emerging and state-of-the-art technical and other web-related equipment, requirements and developments (for example, accessibility issues) and recommends and as directed, takes action to ensure compliance.To apply, visit
https://jobsportal.ucr.edu/jobs/33290714
#J-18808-Ljbffr