Senior Salesforce Applications Engineer (Higher Education Focus)

Job Title: Senior Salesforce Applications Engineer (Higher Education Focus)Summary:We are seeking a highly skilled Senior Salesforce Applications Engineer with a passion for higher education to join our dynamic team. This role will work closely with the Lead Salesforce Technical Architect to implement and maintain our Salesforce ecosystem, with a focus on Experience Cloud, Education Cloud, Marketing Cloud, and Service Cloud. The ideal candidate will be a hands-on technical expert, capable of translating architectural designs into functional solutions and collaborating effectively with both technical and non-technical stakeholders. We are currently in production with Salesforce across two orgs and Marketing Cloud and plan to roll out other Salesforce functionality within the next 6-12 months.Initial Term: 6-12 monthsPhysical Location: Mostly offsite Telework (90%), Onsite - Chicago as-neededSolution Implementation:Translate architectural designs into functional Salesforce applications across multiple clouds (Experience, Education, Marketing, Service).Develop custom code (Apex, Visualforce, Lightning Web Components) and configurations to meet specific business requirements.Implement integrations with AppExchange solutions (Linvio, Mogli, Saleswings, etc...) and external systems (Oracle Campus Solutions and other ERP or SAAS applications) using Boomi or other middleware.Technical Expertise:Possess deep technical knowledge of Salesforce platform features, APIs, and development best practices.Troubleshoot and resolve technical issues related to Salesforce applications and integrations.Ensure data integrity, security, and compliance with industry standards.Collaboration:Work closely with the Lead Salesforce Technical Architect to understand and implement architectural designs.Collaborate with business users to gather requirements, provide technical guidance, and ensure solutions meet their needs.Partner with other IT teams to coordinate deployments and ensure smooth integration with existing systems.Multi-Cloud Expertise:Experience Cloud:

Build and maintain digital experiences for prospective and current students.Education Cloud

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Implement solutions to streamline student lifecycle management, recruitment, and engagement.Marketing Cloud:

Develop and execute targeted communication campaigns for student recruitment, engagement, and alumni relations.Service Cloud:

Configure and customize solutions to streamline student support services, and issue resolution.Continuous Improvement:Stay abreast of the latest Salesforce releases, features, and best practices.Proactively identify opportunities for optimization and automation of Salesforce processes.Contribute to the development and maintenance of technical documentation.Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field.Minimum of 5 years of experience as a Salesforce Developer or in a similar role, with proven experience in multiple Salesforce clouds (Experience, Education, Marketing, Service).Salesforce certifications (e.g., Platform Developer I or II) are desirable but not needed.Experience in the higher education sector is a significant advantage.Strong programming skills in Apex, Visualforce, and Lightning Web Components.Experience with Salesforce APIs, data integration tools (Boomi), and AppExchange solutions (Linvio, Mogli, Saleswings, etc...).Excellent problem-solving and troubleshooting skills.Effective communication and interpersonal skills to collaborate with diverse stakeholders.