Ethos Veterinary Health
Client Services Coordinator, Veterinary
Ethos Veterinary Health, San Francisco, California, United States, 94199
Part-Time Client Service Coordinator – Veterinary – San FranciscoWho we are:
SAGE San Francisco
holds a deep appreciation for animals, fueled by sincere love and admiration for their extraordinary nature. Our devotion is directed towards pets and their families, delivering utmost care with kindness and profound respect. Rooted in scientific knowledge, we thrive on continuous learning, embracing innovative problem-solving and exceptional expertise.
We form a community of experienced, board-certified veterinary professionals who provide unparalleled emergency and specialty care. Expertise, compassion, and collaboration drive everything we do — ensuring the best possible outcome for pets and pet parents.We are looking for a new
Part-Time
Client Service Coordinator
at our San Francisco hospital!About the job:As a veterinary
Client Service Coordinator , you will be responsible for the following duties:
Client Interaction:
Welcome and assist clients and their pets, providing a positive and helpful experience.Appointment Management:
Schedule appointments, coordinate procedures, and manage the clinic's calendar.Communication:
Answer phones, respond to emails, and provide information about services.Record Keeping:
Maintain accurate client and patient records, ensuring confidentiality.Check-In/Out:
Process client paperwork, verify information, and handle payments during visits.Billing:
Calculate fees, process payments, and assist with invoicing as needed.Client Education:
Offer pet care information and answer general questions.Facility Maintenance:
Keep reception area organized and comfortable for clients and pets.Team Collaboration:
Communicate with veterinary staff to ensure smooth operations.Emergency Response:
Handle emergencies calmly, directing clients appropriately.Problem Solving:
Address client concerns and conflicts, escalating when necessary.The compensation for this role falls between $22 - $26 hourly.Basic required qualifications:
High school diploma1+ years of customer service experience
- veterinary hospital experience strongly preferred1+ years of hospitality experience
(e.g., creating a friendly and receptive environment for clients)Competent computer skills including reliable and consistent ability to enter data into medical recordsEffective working knowledge of MS-Office Suite (Word, Excel, Outlook)Type 45+ wpm and use 10-key calculatorWork Schedule:
Part timeMondays and Tuesdays8 hr shifts ending at 11pmWho you are:
If the following sounds like you, apply today!
Exceptional customer service and communication abilitiesGenuine love for animals and a welcoming demeanorStrong organizational skills and the ability to multitask effectivelyEmpathy, compassion, and the ability to provide reassurance to worried pet ownersQuick problem-solving skills to handle unexpected situationsProfessionalism in appearance, attitude, and communicationBasic computer skills and the willingness to learn veterinary softwareAdaptability to a fast-paced and dynamic environmentDiscretion and commitment to maintaining client and patient confidentialityIf you have prior experience in veterinary medicine, we encourage you to apply today!
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SAGE San Francisco
holds a deep appreciation for animals, fueled by sincere love and admiration for their extraordinary nature. Our devotion is directed towards pets and their families, delivering utmost care with kindness and profound respect. Rooted in scientific knowledge, we thrive on continuous learning, embracing innovative problem-solving and exceptional expertise.
We form a community of experienced, board-certified veterinary professionals who provide unparalleled emergency and specialty care. Expertise, compassion, and collaboration drive everything we do — ensuring the best possible outcome for pets and pet parents.We are looking for a new
Part-Time
Client Service Coordinator
at our San Francisco hospital!About the job:As a veterinary
Client Service Coordinator , you will be responsible for the following duties:
Client Interaction:
Welcome and assist clients and their pets, providing a positive and helpful experience.Appointment Management:
Schedule appointments, coordinate procedures, and manage the clinic's calendar.Communication:
Answer phones, respond to emails, and provide information about services.Record Keeping:
Maintain accurate client and patient records, ensuring confidentiality.Check-In/Out:
Process client paperwork, verify information, and handle payments during visits.Billing:
Calculate fees, process payments, and assist with invoicing as needed.Client Education:
Offer pet care information and answer general questions.Facility Maintenance:
Keep reception area organized and comfortable for clients and pets.Team Collaboration:
Communicate with veterinary staff to ensure smooth operations.Emergency Response:
Handle emergencies calmly, directing clients appropriately.Problem Solving:
Address client concerns and conflicts, escalating when necessary.The compensation for this role falls between $22 - $26 hourly.Basic required qualifications:
High school diploma1+ years of customer service experience
- veterinary hospital experience strongly preferred1+ years of hospitality experience
(e.g., creating a friendly and receptive environment for clients)Competent computer skills including reliable and consistent ability to enter data into medical recordsEffective working knowledge of MS-Office Suite (Word, Excel, Outlook)Type 45+ wpm and use 10-key calculatorWork Schedule:
Part timeMondays and Tuesdays8 hr shifts ending at 11pmWho you are:
If the following sounds like you, apply today!
Exceptional customer service and communication abilitiesGenuine love for animals and a welcoming demeanorStrong organizational skills and the ability to multitask effectivelyEmpathy, compassion, and the ability to provide reassurance to worried pet ownersQuick problem-solving skills to handle unexpected situationsProfessionalism in appearance, attitude, and communicationBasic computer skills and the willingness to learn veterinary softwareAdaptability to a fast-paced and dynamic environmentDiscretion and commitment to maintaining client and patient confidentialityIf you have prior experience in veterinary medicine, we encourage you to apply today!
#J-18808-Ljbffr