Talentify.io
Customer Success Manager - B2B SaaS (Remote)
Talentify.io, Little Ferry, New Jersey, us, 07643
Employer Industry: Language Translation Technology
Why Consider This Job Opportunity
Competitive payOpportunity for career advancement and growth within the organizationFull benefits packageWork remotely within North AmericaEmphasis on work + life balanceCollaborative and engaging work environment
What To Expect (Job Responsibilities)
Build and nurture long-term customer relationships and partnerships to ensure customer satisfaction and successPartner with customers to ensure successful adoption and identify opportunities for upsell and expansionConduct regular check-ins and business reviews with key accounts to define business objectives and develop a strategic path for long-term successUtilize CRM to log customer calls and activities, manage tasks, and update account informationReport weekly on Customer Success performance metrics; identify areas of concern and opportunities for improvement
What Is Required (Qualifications)
Comfortable and effective at upselling, cross-selling, and expanding existing customer accounts3+ years experience in Customer Success Management with a complex B2B SaaS technology productSolid knowledge of digital & technology-based industries and software technologyHighly personable and engaging customer-facing personalityPolished and professional communication skills, both written and verbal
How To Stand Out (Preferred Qualifications)
Completion of a developer bootcampExperience working in a remote position
#CustomerSuccess #B2BSaaS #RemoteWork #TechnologyIndustry #CareerGrowth
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.#J-18808-Ljbffr
Why Consider This Job Opportunity
Competitive payOpportunity for career advancement and growth within the organizationFull benefits packageWork remotely within North AmericaEmphasis on work + life balanceCollaborative and engaging work environment
What To Expect (Job Responsibilities)
Build and nurture long-term customer relationships and partnerships to ensure customer satisfaction and successPartner with customers to ensure successful adoption and identify opportunities for upsell and expansionConduct regular check-ins and business reviews with key accounts to define business objectives and develop a strategic path for long-term successUtilize CRM to log customer calls and activities, manage tasks, and update account informationReport weekly on Customer Success performance metrics; identify areas of concern and opportunities for improvement
What Is Required (Qualifications)
Comfortable and effective at upselling, cross-selling, and expanding existing customer accounts3+ years experience in Customer Success Management with a complex B2B SaaS technology productSolid knowledge of digital & technology-based industries and software technologyHighly personable and engaging customer-facing personalityPolished and professional communication skills, both written and verbal
How To Stand Out (Preferred Qualifications)
Completion of a developer bootcampExperience working in a remote position
#CustomerSuccess #B2BSaaS #RemoteWork #TechnologyIndustry #CareerGrowth
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.#J-18808-Ljbffr