bDurable - Inside Sales Supervisor - Remote

Employer Industry:

Home Services

Why Consider This Job OpportunityCompetitive compensation packagesFully paid health, dental, and vision insurance401k with company matchPaid Time Off including paid parental leaveIndividualized career development programsOn-demand lunch programChildcare assistanceFree gym membershipEmployee assistance programs, including legal, financial planning, and counselingEmployee discount marketplaceEmployee Resource Groups such as VetConnect, DEI Committee, Women's CommitteeOpportunity to work for a leading provider of technology-driven home solutionsChance to make homeownership easy for customersRecognition from reputable consumer review platformsFast-growing company with opportunities for career advancementSupportive and motivating work environmentWhat To Expect (Job Responsibilities)Develop and manage a team of inside sales representativesProvide daily direction and communication to ensure timely and efficient customer serviceCreate and maintain a high-quality work environment to motivate team membersConduct performance reviews and address any issues in real-timeProvide statistical and performance feedback to team membersLead and/or participate in special projects as neededWhat Is Required (Qualifications)High school diploma or equivalent2+ years of contact center supervisory experienceProven leadership and team management skillsAbility to multitask and prioritize effectivelyStrong work ethic and accountabilityDetail-oriented with excellent communication skillsProficiency in Microsoft Office SuiteHow To Stand Out (Preferred Qualifications)Experience in the home improvement direct-to-consumer industry

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