Loews Hotels, LLC.
Associate Director of Catering Sales
Loews Hotels, LLC., Chicago, Illinois, United States, 60290
Associate Director of Catering SalesExperience the Windy City from the heart of it all.
Loews Chicago Hotel , situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.Who We Are:
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their uniquely local community in order to curate exciting, approachable and local travel experiences for guests.What We're Looking For:
Loews Hotels & Co seeks an experienced Associate Director of Catering. This role is a highly visible, senior level role that is not only responsible for booking and servicing Catering business in order to meet revenue goals but also help to develop strategies to grow Catering business.Who You Are:A Catering champion with a passion and expertise for relationship building and driving resultsAn entrepreneur at heart who excels in an exciting, ever-evolving environmentForward thinker who finds excitement in strategic thinking and planningEffective communicator who is comfortable with taking the lead in a variety of settingsWhat You'll Be Doing:Promptly reply to incoming leadsPersonally prospect and sell local Catering business and coordinate the sales efforts of all Catering Sales ManagersParticipate in daily business review meeting, pre-convention meetings, training and other catering sales related meetings as requiredDevelop a customized Site Visit experience to support in converting businessPlan, coordinate and service all booked Catering eventsCollaborate with the Executive Chef to create unique and tailored menus for each event along with Wedding Packages, etc.Partner with Director of Meetings & Events on training for all Catering ManagersPartner with Director of Meetings & Events to develop annual Catering Sales strategy to retain and grow Catering business which may include special promotions to grow specific segments, sales blitzes, etc.Host, or participate, in local events to attract new businessAnalyze Catering sales performance and financial results to further refine the hotel's Catering sales strategyWork with the Loews Hotels Brand team and Corporate Catering Director to develop creative Sales and Marketing opportunitiesExecute catering sales agreements, oversee client tastings, menu details, function set-ups as well as billing arrangements and communicate all pertinent details to the operational departmentsResearch the competitive catering environment to define potential sources of Catering business and to determine strengths and weaknesses of competitorsPartner with Brand and PR Team to maintain and optimize 3rd party website presenceAssist Director of Meetings & Events with research and preparation of yearly Catering budgetAssist Catering Managers in setting annual personal objectives and goalsSupport Catering Managers in achieving personal objectives and goalsBlock space effectively in Delphi to maximize potential revenues, following business review and space release policies on propertyDistribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operationsAccurately forecast groups anticipated revenue spendSchedule and coordinate pre-convention and post-convention meetings when requiredDiscuss groups plans for future events, encouraging rebookingResponsible for soliciting clients for feedback on Meeting Planner Survey and developing a plan to increase return of SurveysPartner with Financial Service Center to ensure all aspects of credit and billing process are fulfilledAttend all meetings as appropriate: Staff, Department, Resume Review and BEO Meeting, etc.Work on special projects as assigned by Director of Meetings and EventsAll other duties as assignedYour Experience Includes:Minimum five years Catering Sales experience in a full-service hotel environment with proven successCertified Meeting Planner, Certified Professional in Catering and Events, or similar Designation strongly preferredExtensive knowledge of all hotel support departmentsDelphi experience preferredDiagram Writing Software experience, such as Social Tables, preferredProperty Management System knowledge preferredProficient in Microsoft Office SuiteProven success in salesExcels in a dynamic, fast-paced work environmentAble to work a flexible schedule including weekends and holidaysMust be able to push, stand, stoop, bend and lift items weighing up to 25 poundsWhat We Offer:This is a bonus eligible positionCompetitive health & wellness benefits, 401(K) & company matchHybrid remote-eligible work policyPaid Sick Days, Vacation, and HolidaysTraining & Development opportunities, career growth
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Loews Chicago Hotel , situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.Who We Are:
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their uniquely local community in order to curate exciting, approachable and local travel experiences for guests.What We're Looking For:
Loews Hotels & Co seeks an experienced Associate Director of Catering. This role is a highly visible, senior level role that is not only responsible for booking and servicing Catering business in order to meet revenue goals but also help to develop strategies to grow Catering business.Who You Are:A Catering champion with a passion and expertise for relationship building and driving resultsAn entrepreneur at heart who excels in an exciting, ever-evolving environmentForward thinker who finds excitement in strategic thinking and planningEffective communicator who is comfortable with taking the lead in a variety of settingsWhat You'll Be Doing:Promptly reply to incoming leadsPersonally prospect and sell local Catering business and coordinate the sales efforts of all Catering Sales ManagersParticipate in daily business review meeting, pre-convention meetings, training and other catering sales related meetings as requiredDevelop a customized Site Visit experience to support in converting businessPlan, coordinate and service all booked Catering eventsCollaborate with the Executive Chef to create unique and tailored menus for each event along with Wedding Packages, etc.Partner with Director of Meetings & Events on training for all Catering ManagersPartner with Director of Meetings & Events to develop annual Catering Sales strategy to retain and grow Catering business which may include special promotions to grow specific segments, sales blitzes, etc.Host, or participate, in local events to attract new businessAnalyze Catering sales performance and financial results to further refine the hotel's Catering sales strategyWork with the Loews Hotels Brand team and Corporate Catering Director to develop creative Sales and Marketing opportunitiesExecute catering sales agreements, oversee client tastings, menu details, function set-ups as well as billing arrangements and communicate all pertinent details to the operational departmentsResearch the competitive catering environment to define potential sources of Catering business and to determine strengths and weaknesses of competitorsPartner with Brand and PR Team to maintain and optimize 3rd party website presenceAssist Director of Meetings & Events with research and preparation of yearly Catering budgetAssist Catering Managers in setting annual personal objectives and goalsSupport Catering Managers in achieving personal objectives and goalsBlock space effectively in Delphi to maximize potential revenues, following business review and space release policies on propertyDistribute all necessary documents, including Banquet Event Orders and resumes, to all appropriate hotel departments to facilitate efficient operationsAccurately forecast groups anticipated revenue spendSchedule and coordinate pre-convention and post-convention meetings when requiredDiscuss groups plans for future events, encouraging rebookingResponsible for soliciting clients for feedback on Meeting Planner Survey and developing a plan to increase return of SurveysPartner with Financial Service Center to ensure all aspects of credit and billing process are fulfilledAttend all meetings as appropriate: Staff, Department, Resume Review and BEO Meeting, etc.Work on special projects as assigned by Director of Meetings and EventsAll other duties as assignedYour Experience Includes:Minimum five years Catering Sales experience in a full-service hotel environment with proven successCertified Meeting Planner, Certified Professional in Catering and Events, or similar Designation strongly preferredExtensive knowledge of all hotel support departmentsDelphi experience preferredDiagram Writing Software experience, such as Social Tables, preferredProperty Management System knowledge preferredProficient in Microsoft Office SuiteProven success in salesExcels in a dynamic, fast-paced work environmentAble to work a flexible schedule including weekends and holidaysMust be able to push, stand, stoop, bend and lift items weighing up to 25 poundsWhat We Offer:This is a bonus eligible positionCompetitive health & wellness benefits, 401(K) & company matchHybrid remote-eligible work policyPaid Sick Days, Vacation, and HolidaysTraining & Development opportunities, career growth
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