Loews Coral Gables Hotel
Director of Meetings & Events
Loews Coral Gables Hotel, Coral Gables, Florida, United States,
Loews Coral Gables Hotel features 242 guestrooms, including 23 beautifully designed suites, 30,0000 square feet of indoor/outdoor flexible meeting space, an expansive 9th floor pool deck, four Miami-inspired dining outlets and more.
Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.
Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.
Who We Are:
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.
What We're Looking For:
Loews Hotels & Co seeks an experienced and dynamic Director of Meetings & Events. This role will be responsible for the leadership and development of a diverse and talented Meetings & Events team, providing guidance in an engaging and inclusive work environment. The Director of Meetings & Events will lead the charge on creating exceptional experiences for both clients and team members alike. This position is a member of the property executive committee and contributes to the strategy for and achievement of overall hotel goals.
Who You Are:
An established leader, a culture chion, an advisor and an advocate
Effective communicator, leading with professionalism and empathy
Creative solution seeker that exercises flexibility to determine best outcomes
Relationship builder with a dynamic approach to developing connections
Forward thinker with an analytical approach to drive positive progress
Collaborator who excels in an exciting, ever-evolving environment
What You'll Be Doing:
Lead Meetings & Events Department and uphold a standard of excellence in service, communication, and event execution
Support Catering Sales team in developing annual catering sales strategy plan; review and analyze catering results
Coordinate and execute portfolio of high-touch, VIP, and complex meetings and events, providing onsite presence and support as needed, including availability on weekends and holidays as business levels demand
Partner with Operational Counterparts to ensure success to include Group Reservations, Group Billing, Revenue Management, Sales & Marketing, and Corporate Meetings & Events Team
Participation in building and presenting hotel budget plans, including department operating budget
Drive Forecasting process for all departmental revenue streams including banquet food and beverage, room rental, and audio-visual revenue
Implement Loews Hotels Meetings & Events Standards and Best Practices
Develop property specific processes and implement Loews brand standards, and facilitate trainings for meetings & events team
Establish team goals, track performance, conduct one on one meetings, and complete performance reviews
Review group turnovers and assign all group business to maintain balanced workload distribution
Manage banquet menu updates, revisions, and pricing strategy, including completing comp set analysis
Maintain data accuracy within Delphi.FDC event management platform
Lead or attend all pertinent meetings to include resume review, BEO Meeting, staff meeting, pre-/post- convention meetings, and site visits
Prepare weekly schedules, complete payroll for hourly employees
Other duties as assigned
Your Experience Includes:
Minimum eight years of experience in a leadership role within meetings, events, and catering sales, in a full-service hotel environment
Prior large-volume, upper upscale hotel experience preferred
Certified Meeting Planner Designation Preferred
Extensive Knowledge of Microsoft Office Suite and Hotel Operational Systems and Software (ie - Delphi, Cvent, Social Tables, Opera, etc)
What We Offer:
This is a bonus eligible position
Competitive health & wellness benefits, 401(K) & company match
Hybrid remote-eligible work policy
Paid Sick Days, Vacation, and Holidays
Training & Development opportunities, career growth
Tuition Reimbursement
Employee Hotel Rates
Other discounts and more
Reports to:
Managing Director OR General Manager
Job Type: Full-time
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Located just four blocks from the Gables' iconic Miracle Mile, the hotel is the centerpiece of The Plaza Coral Gables, a 2.1 million square foot mixed-use development showcasing retail space, dining and entertainment experiences.
Loews Coral Gables Hotel is the second Loews Hotel to open in South Florida, joining 25 other properties across the US and Canada that make up the Loews Hotels & Co portfolio.
Who We Are:
Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.
What We're Looking For:
Loews Hotels & Co seeks an experienced and dynamic Director of Meetings & Events. This role will be responsible for the leadership and development of a diverse and talented Meetings & Events team, providing guidance in an engaging and inclusive work environment. The Director of Meetings & Events will lead the charge on creating exceptional experiences for both clients and team members alike. This position is a member of the property executive committee and contributes to the strategy for and achievement of overall hotel goals.
Who You Are:
An established leader, a culture chion, an advisor and an advocate
Effective communicator, leading with professionalism and empathy
Creative solution seeker that exercises flexibility to determine best outcomes
Relationship builder with a dynamic approach to developing connections
Forward thinker with an analytical approach to drive positive progress
Collaborator who excels in an exciting, ever-evolving environment
What You'll Be Doing:
Lead Meetings & Events Department and uphold a standard of excellence in service, communication, and event execution
Support Catering Sales team in developing annual catering sales strategy plan; review and analyze catering results
Coordinate and execute portfolio of high-touch, VIP, and complex meetings and events, providing onsite presence and support as needed, including availability on weekends and holidays as business levels demand
Partner with Operational Counterparts to ensure success to include Group Reservations, Group Billing, Revenue Management, Sales & Marketing, and Corporate Meetings & Events Team
Participation in building and presenting hotel budget plans, including department operating budget
Drive Forecasting process for all departmental revenue streams including banquet food and beverage, room rental, and audio-visual revenue
Implement Loews Hotels Meetings & Events Standards and Best Practices
Develop property specific processes and implement Loews brand standards, and facilitate trainings for meetings & events team
Establish team goals, track performance, conduct one on one meetings, and complete performance reviews
Review group turnovers and assign all group business to maintain balanced workload distribution
Manage banquet menu updates, revisions, and pricing strategy, including completing comp set analysis
Maintain data accuracy within Delphi.FDC event management platform
Lead or attend all pertinent meetings to include resume review, BEO Meeting, staff meeting, pre-/post- convention meetings, and site visits
Prepare weekly schedules, complete payroll for hourly employees
Other duties as assigned
Your Experience Includes:
Minimum eight years of experience in a leadership role within meetings, events, and catering sales, in a full-service hotel environment
Prior large-volume, upper upscale hotel experience preferred
Certified Meeting Planner Designation Preferred
Extensive Knowledge of Microsoft Office Suite and Hotel Operational Systems and Software (ie - Delphi, Cvent, Social Tables, Opera, etc)
What We Offer:
This is a bonus eligible position
Competitive health & wellness benefits, 401(K) & company match
Hybrid remote-eligible work policy
Paid Sick Days, Vacation, and Holidays
Training & Development opportunities, career growth
Tuition Reimbursement
Employee Hotel Rates
Other discounts and more
Reports to:
Managing Director OR General Manager
Job Type: Full-time
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