Niagara Bottling, LLC
Beverage Execution Manager (Remote or Hybrid)
Niagara Bottling, LLC, Diamond Bar, California, United States, 91765
At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.Consider applying here, if you want:Work in an entrepreneurial and dynamic environment with a chance to make an impact.Develop lasting relationships with great people.Have the opportunity to build a satisfying career.We offer competitive compensation and benefits packages for our Team Members.Beverage Execution Manager (Remote or Hybrid)
The Beverage Execution Manager - Beverage Manufacturing ("BEM") is a proactive and results-oriented individual, who plays a key role in driving profitable growth for Niagara. This role requires developing and executing commercial strategies that prioritize customer satisfaction, cost efficiency and brand alignment in the Beverage Manufacturing area. The BEM will collaborate with key stakeholders across the organization to ensure effective information sharing, demand planning, contract management, order fulfillment, and receivables management is achieved and sustained.The BEM is a member of the commercial team and collaborates closely with the other Account Leaders, Beverage Operations, S&OP, Manufacturing, Warehouse/Logistics, Customer Service, Product Development, Engineering, Finance and Program Management to ensure seamless coordination between internal departments and the customer in service of satisfying the customer's service and order fulfillment expectations.Essential FunctionsEmbrace strong customer advocacy while balancing fiduciary responsibility to Niagara.Serve as a primary customer-facing representative for all commercial contracts, ensuring adherence to the operating model and customer Key Operating Indicators (KOIs).Achieve annual sales performance goals across the full scope of customer accounts covered by the role.In coordination with the KAM/NAM, manage all engagement/communication with the customer on key business execution issues for accounts they directly manage.Evolve and execute brand-specific commercial strategies in collaboration with the NAM/KAM.Manage engagement and communication with customers regarding business execution issues in collaboration with key stakeholders (Customer Service, Planning, Quality, Bev Ops, etc.).Collaborate with internal teams including Beverage Operations, Program Management, Product Development, Engineering and others to ensure coordination and execution of customer onboarding.Collaborate with stakeholders both internal and external for supply and demand planning activities.Oversee contract adherence, performance metrics (MoP & ToP) and SLA-related items and the associated communications internal (clarifying expectations and requirements) and with customers.Partner with Finance to address invoicing, fines/fees, and payment-related issues; and manage resolution of such with the customer.Participate in customer entertaining/team building.Assist KAM/NAM in drafting and presenting ongoing customer-specific internal and external business reports.Oversee the preparation and execution of all customer QBRs. Participate in the necessary level of internal tactical business execution meetings to effectively represent the Commercial team on external tactical business execution meetings, as needed.Collaborate with customers on operational KPI/data needs and communicate internally.Collaborate with Bev Ops to drive strategies for revenue growth and EBITDA improvement.Travel Requirement: 35% (Average travel of 1-2 weeks out of each month)QualificationsMinimum Qualifications
4 Years - Experience in the beverage industry or the broader CPG industry4 Years - Experience in sales, business execution management and/or program management4 Years - Experience managing projects and/or people
*Experience may include a combination of work experience and educationPreferred Qualifications
10+ Years - Experience in consumer-packaged goods environment10+ Years - Experience in sales, business execution management and/or program management10+ Years - Experience managing projects and/or people
*Experience may include a combination of work experience and educationCompetenciesDriven and self-motivatedStrategic, creative and critical thinkerExperience with change management, adaptable to changing business requirements and prioritiesOrganized - manages time effectively and efficiently; sets SMART goals; organizes and sets action plans for the resources needed to complete a taskProblem Solving - identifies and resolves problems in a timely manner; gathers and analyzes information skillfullyDrive for continuous process improvement - challenge the status quoVerbal Communication - communicates clearly and persuasively in both positive and adverse situations; demonstrates strong presentation skillsWritten Communication - writes clearly and informatively; presents numerical data effectively; proficient in reading and interpreting written informationProven track record leading complex initiatives and programs as well as managing multiple projects simultaneouslyExperience in customer/vendor contract management and other fundamental management skill setsPrioritization and execution in high pressure environments to ensure project milestones and customer needs are metDemonstrated success with cross-functional collaborationAbility to lead and drive results from a position of influenceAssumes a leadership position with high performing teams; drives those teams to achieve outstanding resultsEffective motivation, collaboration and coaching within teams and across peer and leadership groupsSynthesize qualitative updates into clear and concise reportsProficiency in advanced Microsoft Office Applications (Excel, Word, PowerPoint, Projects, etc.)This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:Lead Like an Owner
Building strong customer relationships and delivering customer-centric solutions.Seeing ahead to future possibilities and translating them to breakthrough strategies.Holding self and others accountable to meet commitments.Building strong teams that apply their diverse skills and perspectives to achieve common goals.
InnovACT
Actively learning through experimentation when tackling new problems, using both success and failures as learning fodder.Knowing the most effective and efficient process to get things done, with a focus on continuous improvement.
Find a Way
Building partnerships and working collaboratively with others to meet shared objectives.Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems.Operating effectively, even when things are not certain or the way forward is not clear.
Empowered to be Great
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.Actively seeking new ways to grow and be challenged using both formal and informal development channels.Developing people to meet both their career goals and the organization's goals.
EducationMinimum Required
Bachelor's Degree in Business, Marketing, Management, Finance or other related field
Preferred
Master's Degree in Business, Marketing, Management, Finance or other related field
Certification/License:Required: N/APreferred: N/AForeign LanguageRequired: None RequiredPreferred: None RequiredTypical Compensation RangePay Rate Type: Salary $113,528.00 - $164,616.00 / Yearly Bonus Target: 10% AnnualBenefitshttps://careers.niagarawater.com/us/en/benefits
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The Beverage Execution Manager - Beverage Manufacturing ("BEM") is a proactive and results-oriented individual, who plays a key role in driving profitable growth for Niagara. This role requires developing and executing commercial strategies that prioritize customer satisfaction, cost efficiency and brand alignment in the Beverage Manufacturing area. The BEM will collaborate with key stakeholders across the organization to ensure effective information sharing, demand planning, contract management, order fulfillment, and receivables management is achieved and sustained.The BEM is a member of the commercial team and collaborates closely with the other Account Leaders, Beverage Operations, S&OP, Manufacturing, Warehouse/Logistics, Customer Service, Product Development, Engineering, Finance and Program Management to ensure seamless coordination between internal departments and the customer in service of satisfying the customer's service and order fulfillment expectations.Essential FunctionsEmbrace strong customer advocacy while balancing fiduciary responsibility to Niagara.Serve as a primary customer-facing representative for all commercial contracts, ensuring adherence to the operating model and customer Key Operating Indicators (KOIs).Achieve annual sales performance goals across the full scope of customer accounts covered by the role.In coordination with the KAM/NAM, manage all engagement/communication with the customer on key business execution issues for accounts they directly manage.Evolve and execute brand-specific commercial strategies in collaboration with the NAM/KAM.Manage engagement and communication with customers regarding business execution issues in collaboration with key stakeholders (Customer Service, Planning, Quality, Bev Ops, etc.).Collaborate with internal teams including Beverage Operations, Program Management, Product Development, Engineering and others to ensure coordination and execution of customer onboarding.Collaborate with stakeholders both internal and external for supply and demand planning activities.Oversee contract adherence, performance metrics (MoP & ToP) and SLA-related items and the associated communications internal (clarifying expectations and requirements) and with customers.Partner with Finance to address invoicing, fines/fees, and payment-related issues; and manage resolution of such with the customer.Participate in customer entertaining/team building.Assist KAM/NAM in drafting and presenting ongoing customer-specific internal and external business reports.Oversee the preparation and execution of all customer QBRs. Participate in the necessary level of internal tactical business execution meetings to effectively represent the Commercial team on external tactical business execution meetings, as needed.Collaborate with customers on operational KPI/data needs and communicate internally.Collaborate with Bev Ops to drive strategies for revenue growth and EBITDA improvement.Travel Requirement: 35% (Average travel of 1-2 weeks out of each month)QualificationsMinimum Qualifications
4 Years - Experience in the beverage industry or the broader CPG industry4 Years - Experience in sales, business execution management and/or program management4 Years - Experience managing projects and/or people
*Experience may include a combination of work experience and educationPreferred Qualifications
10+ Years - Experience in consumer-packaged goods environment10+ Years - Experience in sales, business execution management and/or program management10+ Years - Experience managing projects and/or people
*Experience may include a combination of work experience and educationCompetenciesDriven and self-motivatedStrategic, creative and critical thinkerExperience with change management, adaptable to changing business requirements and prioritiesOrganized - manages time effectively and efficiently; sets SMART goals; organizes and sets action plans for the resources needed to complete a taskProblem Solving - identifies and resolves problems in a timely manner; gathers and analyzes information skillfullyDrive for continuous process improvement - challenge the status quoVerbal Communication - communicates clearly and persuasively in both positive and adverse situations; demonstrates strong presentation skillsWritten Communication - writes clearly and informatively; presents numerical data effectively; proficient in reading and interpreting written informationProven track record leading complex initiatives and programs as well as managing multiple projects simultaneouslyExperience in customer/vendor contract management and other fundamental management skill setsPrioritization and execution in high pressure environments to ensure project milestones and customer needs are metDemonstrated success with cross-functional collaborationAbility to lead and drive results from a position of influenceAssumes a leadership position with high performing teams; drives those teams to achieve outstanding resultsEffective motivation, collaboration and coaching within teams and across peer and leadership groupsSynthesize qualitative updates into clear and concise reportsProficiency in advanced Microsoft Office Applications (Excel, Word, PowerPoint, Projects, etc.)This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success:Lead Like an Owner
Building strong customer relationships and delivering customer-centric solutions.Seeing ahead to future possibilities and translating them to breakthrough strategies.Holding self and others accountable to meet commitments.Building strong teams that apply their diverse skills and perspectives to achieve common goals.
InnovACT
Actively learning through experimentation when tackling new problems, using both success and failures as learning fodder.Knowing the most effective and efficient process to get things done, with a focus on continuous improvement.
Find a Way
Building partnerships and working collaboratively with others to meet shared objectives.Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems.Operating effectively, even when things are not certain or the way forward is not clear.
Empowered to be Great
Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.Actively seeking new ways to grow and be challenged using both formal and informal development channels.Developing people to meet both their career goals and the organization's goals.
EducationMinimum Required
Bachelor's Degree in Business, Marketing, Management, Finance or other related field
Preferred
Master's Degree in Business, Marketing, Management, Finance or other related field
Certification/License:Required: N/APreferred: N/AForeign LanguageRequired: None RequiredPreferred: None RequiredTypical Compensation RangePay Rate Type: Salary $113,528.00 - $164,616.00 / Yearly Bonus Target: 10% AnnualBenefitshttps://careers.niagarawater.com/us/en/benefits
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