Logo
University of California - Santa Barbara

Housing Services Analyst

University of California - Santa Barbara, Santa Barbara, California, us, 93190


Payroll Title:

BUS SYS ANL 2Job Code:

7583Job Open Date:

8/8/2024Application Review Begins:

8/23/2024Department Code (Name):

DSRS (DEAN STUDENT RESIDENTS)Percentage of Time:

100%Union Code (Name):

99 Non-RepresentedEmployee Class (Appointment Type):

Staff: CareerFLSA Status:

Non-ExemptSalary Grade:

PSS/21Pay Rate/Range:

The budgeted salary range that the University reasonably expects to pay for this position is $39.75 to $41.76/hr. The full salary range for this position is $33.29 to $59.15/hr. Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and the application of fair, equitable, and consistent pay practices at the University.Work Location:

UCEN 3rd floorWorking Days and Hours:

Mon-Fri 8am-5pmBenefits Eligibility:

Full benefitsType of Remote or Hybrid Work Arrangement, if applicable:

Hybrid (Both UC & Non-UC locations)Special Instructions:

For full consideration, please include a resume and a cover letter as part of your application.Department Marketing Statement:

Residential & Community Living promotes a self-regulated environment for the residents of University residence halls and apartments. Their services foster the residents' ability to live together respectfully and responsibly in a learning community and promote the academic success of all residents. The residential education program provides a quality living experience as well as opportunities to interact with other residents, faculty and staff.Benefits of Belonging:

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC.Brief Summary of Job Duties:

Under the direction of the Assistant Director for Housing Systems & Operations in University & Community Housing Services (UCHS), the Housing Services Analyst is responsible for analysis, design, construction, and maintenance of the University housing contract allocation systems in both the residence halls and apartments to ensure consistency, equity, and efficiency for internal and external users. This position serves as a primary liaison with the Administrative & Residential Information Technology (ARIT) staff to align data management practices with operational needs of the UCHS staff and the customer. This position analyzes current and historical contract data for reports and departmental planning purposes, trains staff on the use of necessary computer programs and software, and works collaboratively with the Manager(s) to establish goals for the unit. Additionally, the Analyst is responsible for billing of ad hoc, daily, monthly, and yearly University Housing charges as well as the monitoring collections and implementing efforts to reduce write-off charges for more than 10,000 residents.Required Qualifications:Bachelor's degree in related area and / or equivalent experience / trainingDemonstrated ability to work with others from diverse backgrounds.Intermediate knowledge of related areas of IT.Self-motivated and works independently and as part of a team.General knowledge of business and process analysis functions.Skills associated with analysis of processes and issues of moderate scope, information flow and architecture.Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization.Preferred Qualifications:1-3 years Relevant work experience PreferredKnowledge of Mercury and/or other room assignment systems preferredSpecial Conditions of Employment:UCSB Campus Security Authority under Clery ActSatisfactory criminal history background checkUCSB is a Tobacco-Free environmentJob Functions and Percentages of Time:35% Analysis of Contract Allocation Systems/Processes

- Analyzes current contract systems, applications, and allocation processes to develop new and improved methods and procedures...35% Design/Maintenance of User Interface

- Coordinates regular interfaces of student data from other University departments (Admissions, Graduate Division, Registrar, Financial Aid, Colleges, BARC, etc.)...15% Resident Billing Systems and Processes

- Responsible for daily billing of ad hoc charges such as key replacement charges, damages, meal plan changes, contract cancellations...10% Reports, Templates and Other Resources

- Research and maintain all allocation history which includes total number of applications for various populations...5% Advising, Customer Service and Outreach

- In accordance with campus standards, regularly writes and sends mass emails on critical issues to University housing resident population...UC Vaccination Programs Policy:

As a condition of employment, you will be required to comply with the University of California Policy on Vaccinations Programs...Equal Opportunity/Affirmative Action Statement:

UC Santa Barbara is an Equal Opportunity/Affirmative Action Employer...Reasonable Accommodations:

The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users...Privacy Notification Statement:

Privacy Notification Statement and Notice of Availability of the UCSB Annual Security Report Disclosures...Application Status:

If you would like to check the status of your application, please log into the Candidate Gateway where you applied and click on 'my activities'.

#J-18808-Ljbffr