Tendencys Innovatios
Application Specialist
Tendencys Innovatios, Athens, New York, United States,
The OpportunityThe Application Specialist is responsible for providing comprehensive support to the Sales Team through product training, demonstrations, installations, and customer follow-up. This role involves working closely with the Sales Team to develop new accounts, maintain account relationships, and ensure customer satisfaction with our product platforms and services.
Responsibilities
Product Demonstration and installation
Provides technical and clinical leadership during the pre-selling process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers.
Determines, prepares and sets-up the equipment and accessories during product demo or installation, performs pre/post delivery inspection (PDI) of the equipment and prepares Arrival Inspection Report (AIR).
Develops and maintains a mastery of the product/equipment in order to provide high quality product presentation.
Coordinates with the Biomed Engineers and/or Sales Executive for the schedule of product demo and installation.
Performs all the duties expected of the Application Specialist, including conducting customer visits, refining product strategy, conducting competitive analysis, delivering qualityrequirements on time, and communicating to internal stakeholders.
Training and Sales Support
Provides clinical/application support to end users and develop, coordinate and deliver training on software, application and/equipment use thereby maintaining customer relationship after product delivery during installation.
Educate the end-users on the proper handling, maintenance and other information that they need to know about the equipment.
Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training.
Represents the Company in attending local and/or foreign product training, conventions and exhibits to enhance relevant knowledge, techniques and skills.
Requirements
College Graduate of any allied medical courses
With Good Oral and Written Communication skills
Above average demonstration and training skills in a clinical environment is a plus
With experience in the operation of a particular type of medical equipment or software.
Results-oriented
Planning, organizing skills
With Pleasing Personality
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Responsibilities
Product Demonstration and installation
Provides technical and clinical leadership during the pre-selling process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers.
Determines, prepares and sets-up the equipment and accessories during product demo or installation, performs pre/post delivery inspection (PDI) of the equipment and prepares Arrival Inspection Report (AIR).
Develops and maintains a mastery of the product/equipment in order to provide high quality product presentation.
Coordinates with the Biomed Engineers and/or Sales Executive for the schedule of product demo and installation.
Performs all the duties expected of the Application Specialist, including conducting customer visits, refining product strategy, conducting competitive analysis, delivering qualityrequirements on time, and communicating to internal stakeholders.
Training and Sales Support
Provides clinical/application support to end users and develop, coordinate and deliver training on software, application and/equipment use thereby maintaining customer relationship after product delivery during installation.
Educate the end-users on the proper handling, maintenance and other information that they need to know about the equipment.
Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training.
Represents the Company in attending local and/or foreign product training, conventions and exhibits to enhance relevant knowledge, techniques and skills.
Requirements
College Graduate of any allied medical courses
With Good Oral and Written Communication skills
Above average demonstration and training skills in a clinical environment is a plus
With experience in the operation of a particular type of medical equipment or software.
Results-oriented
Planning, organizing skills
With Pleasing Personality
#J-18808-Ljbffr