Guidelight Health Inc.
Director of Clinical Outreach
Guidelight Health Inc., Charlotte, North Carolina, United States, 28245
Description:Title:
Director, Clinical Outreach
Reports to:
Vice President, Business Development & Clinical Outreach
Department/Location:
Greater Charlotte
FLSA Status:
Exempt
Guidelight Health provides insurance-based intermediate levels of care that are structured, transformative, personalized and accessible.
Summary:
The Director of Clinical Outreach will report to the Vice President, Business Development & Clinical Outreach and will be responsible for leading the outreach efforts in Greater Charlotte for a fast-growing healthcare startup. You'll be given tremendous responsibility, as your efforts will determine our success in the community. You'll work alongside our operations team to identify referral sources, build relationships with clinical partners and provide resources to patients in need. You'll be the face of Guidelight in your local community and will ensure that patients and providers are aware of Guidelight’s programs and what makes us different.
Responsibilities
Be a valuable source of information for all things related to intermediate levels of care in mental health
Act as consultant to professionals (managed care organizations, therapists, psychiatrists, schools, health systems and other providers) and families looking to access services
Interface with admissions to ensure a seamless patient experience and drive census
Become knowledgeable of all Guidelight programs
Utilize a customer relationship management system to manage daily outreach activity
Participate in weekly team growth meetings
Create, build, and manage relationships with referral sources across priority markets
Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and solidify community partnerships
Design strategies to better support and engage referral partners
Deepen relationships with existing partners
Lead various educational meetings, marketing presentations, and networking events both in person and via conference call
Synthesize market feedback from partners, patients, and stakeholders to inform marketing and product strategies
Work closely with internal stakeholders to deliver on census targets
Requirements:Qualifications
Must be based in Greater Charlotte
3+ years of relevant work experience
Microsoft Office proficiency
Strong interpersonal and relationship-building skills
Ability to energize, communicate, and build rapport at all levels of the organization
Ability to travel locally for meetings with potential clinical partners
Strong time management skills and the DNA of a goal-oriented self-starter
Comfort with video conferencing, leading and scheduling meetings and CRM
Experience presenting to and persuading executives and clinicians
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Director, Clinical Outreach
Reports to:
Vice President, Business Development & Clinical Outreach
Department/Location:
Greater Charlotte
FLSA Status:
Exempt
Guidelight Health provides insurance-based intermediate levels of care that are structured, transformative, personalized and accessible.
Summary:
The Director of Clinical Outreach will report to the Vice President, Business Development & Clinical Outreach and will be responsible for leading the outreach efforts in Greater Charlotte for a fast-growing healthcare startup. You'll be given tremendous responsibility, as your efforts will determine our success in the community. You'll work alongside our operations team to identify referral sources, build relationships with clinical partners and provide resources to patients in need. You'll be the face of Guidelight in your local community and will ensure that patients and providers are aware of Guidelight’s programs and what makes us different.
Responsibilities
Be a valuable source of information for all things related to intermediate levels of care in mental health
Act as consultant to professionals (managed care organizations, therapists, psychiatrists, schools, health systems and other providers) and families looking to access services
Interface with admissions to ensure a seamless patient experience and drive census
Become knowledgeable of all Guidelight programs
Utilize a customer relationship management system to manage daily outreach activity
Participate in weekly team growth meetings
Create, build, and manage relationships with referral sources across priority markets
Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and solidify community partnerships
Design strategies to better support and engage referral partners
Deepen relationships with existing partners
Lead various educational meetings, marketing presentations, and networking events both in person and via conference call
Synthesize market feedback from partners, patients, and stakeholders to inform marketing and product strategies
Work closely with internal stakeholders to deliver on census targets
Requirements:Qualifications
Must be based in Greater Charlotte
3+ years of relevant work experience
Microsoft Office proficiency
Strong interpersonal and relationship-building skills
Ability to energize, communicate, and build rapport at all levels of the organization
Ability to travel locally for meetings with potential clinical partners
Strong time management skills and the DNA of a goal-oriented self-starter
Comfort with video conferencing, leading and scheduling meetings and CRM
Experience presenting to and persuading executives and clinicians
#J-18808-Ljbffr