Director, Institutional Effectiveness

DEFINITION: The Director facilitates institutional research and assessment activities to support the College’s institutional effectiveness processes, reporting requirements, and accreditation standards; provides institutional data and reports as required by the NC Community College System, and addresses the data and planning needs of the College. SUPERVISION RECEIVED AND EXERCISED: Receives general supervision from the Vice President, Academic Affairs/Accreditation Liaison Exercises direct supervision of Institutional Researcher & Accreditation Assistant ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS: Essential and other important responsibilities and duties may include, but are not limited to, the following: Essential Functions: Assist with facilitating the College’s institutional effectiveness processes, including curriculum program reviews, strategic planning, planning retreats, and planning unit assessment cycles Assist with the regular assessment of the College’s program learning outcomes and general education competencies Conduct institutional research for the purposes of satisfying internal and external data reporting requirements Serve as the College’s IPEDS keyholder Serve as the College’s data coordinator for the NCCC System Office Ensure the accuracy and validity of all externally and internally reported College data Manage internal data and research requests Train faculty and staff on compliance needs of the college including but not limited to SACSCOC accreditation requirements Other Important Functions: Maintain up-to-date and accurate records of the College’s IE and planning processes Address the data needs of other units within the College Provide support to the SACSCOC Liaison in addressing the Commission’s reporting and documentation requirements Maintain up-to-date and accurate IEP pages on the College’s website Lead the College’s data coordinating team to support the accuracy, validity, and replicability of internal datasets and research projects Prepare effective presentations and reports for internal and external audiences Compose, distribute, collect, and analyze surveys on behalf of the College Perform other related duties and responsibilities as assigned QUALIFICATIONS: Ability To: Establish and maintain cooperative working relationships with those contacted in the course of work Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations Maintain effective audio-visual discrimination and perception needed for: Making observations Reading and writing Communicating with others Operating assigned equipment Handling varied tasks simultaneously Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following: Standing or sitting for extended periods of time Operating assigned equipment Handling varied tasks simultaneously Bending, stooping, climbing, or lifting up to 50 pounds Maintain mental capacity, which allows the capability of: Making sound decisions Responding to questions Demonstrating intellectual capabilities EXPERIENCE AND TRAINING GUIDELINES: Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Minimum Education/Training/Experience: Any combination of education, training, and experience that demonstrates the ability to extract and analyze data will be considered Familiarity with SACSCOC accreditation requirements or similar accrediting agency requirements Experience with reporting procedures and requirements for higher education Advanced skills and experience in using applications such as Ellucian Informer, MS Excel, SAS, SPOL, Compliance Assist; SPSS, etc. for IE and reporting purposes Experience in designing and deploying survey instruments for the collection of quantitative and qualitative data. SPECIAL INSTRUCTIONS TO APPLICANTS: This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying. Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If the highest level of education is High School diploma or equivalent, proof of completion is required. Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States. To claim veterans’ preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.

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