Jones Lang LaSalle Incorporated
Assistant Facilities Manager
Jones Lang LaSalle Incorporated, Santa Clara, California, us, 95053
Assistant Facilities Manager
Location:
Santa Clara, CA, San Jose, CA, Mountain View, CA
Type of Employment:
Full-time
Posted On:
Posted Yesterday
Job Requisition ID:
REQ358173
About JLL:
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.
Job Title:
Assistant Facilities ManagerLocation:
Santa Clara, CA 95054, 3 million sq ft multi-building portfolio managed by JLL
Schedule:
On-site, Monday-Friday, 8:00 AM to 5:00 PM with regular travel to assigned buildings within the portfolio
Reporting To:
Facilities Manager
Additional Perks:
annual 7.5% salary bonus
What this job involves:The Assistant Facilities Manager is responsible for systems administration of a maintenance management system, reporting, and facilities support. Primary duties will include working with the Facility Management team to handle routine facility-related operations, including creating, managing, and verifying work orders, managing, and clearing work order flags, and proficient management/coordination of and with facility coordinators, maintenance technicians, engineers, and 3rd party vendors.
What your day-to-day will look like:Site and Vendor Management
Manage the site in accordance with all agreed policies, procedures, and contract scope.
Assist with vendor management for maintenance of janitorial, landscape, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites.
Support the sourcing SME and area/site managers through the vendor contract procurement process.
Ensure all vendors are in compliance with contract and all insurance requirements.
Ensure compliance with all health and safety, environment, and risk management policies and procedures.
Coordinate internally with other teams for project completion.
Support the site and area manager in the implementation of short and long-term projects for the client.
Client Relationship Management
Proactively develop and manage client relationships ensuring that expected service levels are achieved.
Comply with all requirements of the client contract and meet or exceed key performance indicators.
Deliver an exceptional quality of service to the client, as reflected by client feedback.
Support the implementation of innovative programs and processes that reduce short and long-term operating costs and increase productivity.
Finance Management / Cost Control / Profitability
Assist the area/site manager to achieve or exceed financial targets and key performance indicators.
Assist with the annual budgeting and quarterly forecasting processes for the site/s as well as prepare monthly spend reports (actual vs. budget, variance etc.).
Manage vendor purchase orders, invoices, and payments.
Help to develop and approve the annual capital plan for each building, interfacing closely with the client.
Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
Proactively manage the site operations team.
Participate in performance management program and personal development planning.
Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements.
Leadership/Staff Management
Lead, manage, develop and supervise a professional friendly, creative, energetic, and detail-oriented team in the delivery of service.
Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
Participate in the individual performance management program and personal development planning for members of the team.
Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s.
Act as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics, and Excellence.
Operations Management
Functional operational control to deliver excellence every time.
Implement service tasks, procedures, and policies and measure performance.
Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered.
Understand the operational & technical requirements of the site and ensure that current contracts are maintained.
Resolve user's complaints and concerns with solutions and follow up.
Be able to resolve problems or improve operations.
Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations.
Report building incident following with set escalation channels with measures and solutions.
Work with all related parties on timely delivery of all services.
Continuous Improvement Implementation
Cost-saving mind-set that drives value for service at every level.
Support extended for Budget forecasting and preparation as and when required.
Audit and closure of Open PO’s.
Regular audit and ensure closure of Service tickets adhering to timelines.
Manage & oversee site services (Soft & Hard) as part of the scope delivered where required.
Ensure PM Planned Maintenance program is followed to minimize maintenance, repair, and replacement costs.
Review operational SOP’s & propose/make changes as part of continuous improvement.
Manage minor projects/churn in the office.
Required experience and skills:
High School Diploma or equivalent.
4+ years of dedicated work experience as an Assistant Facility Manager in the real estate/property/facility management industry.
2+ years of people management/supervisory experience in the real estate/property/facility management industry.
Proven work experience managing multiple buildings/properties.
Experience using a work order, asset, vendor management software (CMMS).
Advanced leadership and relationship building skills.
Strong interpersonal skills and problem-solving ability.
Excellent verbal/written communication and presentation skills.
Proven record of providing excellent internal and external customer service.
Knowledge of standard business and accounting practices.
Preferred experience and skills:
Military service or higher education in a related field such as business, hospitality, property management is desirable.
Manufacturing/lab facilities management experience is desirable.
Please submit your application with an updated resume, location, and contact information.
If you're a current JLL employee, please apply using the Internal Career Site.
Estimated total compensation range for this position:
76,300.00 – 103,000.00 USD per year.
This position may require you to be fully vaccinated against COVID-19.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
#J-18808-Ljbffr
Location:
Santa Clara, CA, San Jose, CA, Mountain View, CA
Type of Employment:
Full-time
Posted On:
Posted Yesterday
Job Requisition ID:
REQ358173
About JLL:
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.
Job Title:
Assistant Facilities ManagerLocation:
Santa Clara, CA 95054, 3 million sq ft multi-building portfolio managed by JLL
Schedule:
On-site, Monday-Friday, 8:00 AM to 5:00 PM with regular travel to assigned buildings within the portfolio
Reporting To:
Facilities Manager
Additional Perks:
annual 7.5% salary bonus
What this job involves:The Assistant Facilities Manager is responsible for systems administration of a maintenance management system, reporting, and facilities support. Primary duties will include working with the Facility Management team to handle routine facility-related operations, including creating, managing, and verifying work orders, managing, and clearing work order flags, and proficient management/coordination of and with facility coordinators, maintenance technicians, engineers, and 3rd party vendors.
What your day-to-day will look like:Site and Vendor Management
Manage the site in accordance with all agreed policies, procedures, and contract scope.
Assist with vendor management for maintenance of janitorial, landscape, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites.
Support the sourcing SME and area/site managers through the vendor contract procurement process.
Ensure all vendors are in compliance with contract and all insurance requirements.
Ensure compliance with all health and safety, environment, and risk management policies and procedures.
Coordinate internally with other teams for project completion.
Support the site and area manager in the implementation of short and long-term projects for the client.
Client Relationship Management
Proactively develop and manage client relationships ensuring that expected service levels are achieved.
Comply with all requirements of the client contract and meet or exceed key performance indicators.
Deliver an exceptional quality of service to the client, as reflected by client feedback.
Support the implementation of innovative programs and processes that reduce short and long-term operating costs and increase productivity.
Finance Management / Cost Control / Profitability
Assist the area/site manager to achieve or exceed financial targets and key performance indicators.
Assist with the annual budgeting and quarterly forecasting processes for the site/s as well as prepare monthly spend reports (actual vs. budget, variance etc.).
Manage vendor purchase orders, invoices, and payments.
Help to develop and approve the annual capital plan for each building, interfacing closely with the client.
Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
Proactively manage the site operations team.
Participate in performance management program and personal development planning.
Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements.
Leadership/Staff Management
Lead, manage, develop and supervise a professional friendly, creative, energetic, and detail-oriented team in the delivery of service.
Actively support an environment of teamwork, cooperation, performance excellence, and personal success.
Participate in the individual performance management program and personal development planning for members of the team.
Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s.
Act as an ambassador for JLL, adopting and maintaining the firm’s core values of Teamwork, Ethics, and Excellence.
Operations Management
Functional operational control to deliver excellence every time.
Implement service tasks, procedures, and policies and measure performance.
Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered.
Understand the operational & technical requirements of the site and ensure that current contracts are maintained.
Resolve user's complaints and concerns with solutions and follow up.
Be able to resolve problems or improve operations.
Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations.
Report building incident following with set escalation channels with measures and solutions.
Work with all related parties on timely delivery of all services.
Continuous Improvement Implementation
Cost-saving mind-set that drives value for service at every level.
Support extended for Budget forecasting and preparation as and when required.
Audit and closure of Open PO’s.
Regular audit and ensure closure of Service tickets adhering to timelines.
Manage & oversee site services (Soft & Hard) as part of the scope delivered where required.
Ensure PM Planned Maintenance program is followed to minimize maintenance, repair, and replacement costs.
Review operational SOP’s & propose/make changes as part of continuous improvement.
Manage minor projects/churn in the office.
Required experience and skills:
High School Diploma or equivalent.
4+ years of dedicated work experience as an Assistant Facility Manager in the real estate/property/facility management industry.
2+ years of people management/supervisory experience in the real estate/property/facility management industry.
Proven work experience managing multiple buildings/properties.
Experience using a work order, asset, vendor management software (CMMS).
Advanced leadership and relationship building skills.
Strong interpersonal skills and problem-solving ability.
Excellent verbal/written communication and presentation skills.
Proven record of providing excellent internal and external customer service.
Knowledge of standard business and accounting practices.
Preferred experience and skills:
Military service or higher education in a related field such as business, hospitality, property management is desirable.
Manufacturing/lab facilities management experience is desirable.
Please submit your application with an updated resume, location, and contact information.
If you're a current JLL employee, please apply using the Internal Career Site.
Estimated total compensation range for this position:
76,300.00 – 103,000.00 USD per year.
This position may require you to be fully vaccinated against COVID-19.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
#J-18808-Ljbffr