Technical Project Manager (Req #193)

OverviewAs a Senior Technical Project Manager, you will oversee the planning, execution, and delivery of ServiceNow implementation projects. This role requires a deep understanding of ServiceNow platform capabilities, project management methodologies, and a proven ability to deliver successful projects on time and within budget. The ideal candidate will possess strong technical acumen, excellent communication skills, and a proven track record of managing large-scale IT projects.RESPONSIBILITIESDevelop and manage team, project plans, timelines, and budgets.Coordinate and lead project meetings with stakeholders and team members.Ensure all project deliverables meet quality standards and client expectations.Identify and mitigate project risks and issues.Manage project resources, including assigning tasks and monitoring progress.Maintain regular communication with clients to provide project updates and gather feedback.Prepare and present project status reports to senior management.Implement systems within the ServiceNow framework using an Agile Scrum methodology to fulfill customer facilities management digitization needs.Develop and maintain detailed project plans to define milestones, timelines, and resource requirements, and track progress of implementation projects.Lead daily scrums with project team to include developers, business analysts, and product owners to manage project progress and velocity.Work with client stakeholders and product owners to build strategic roadmaps for future technology modernization.Manage project financials to ensure that project burn is controlled and in line with initial financial plans, invoices are accurate and timely submitted to customer.Other duties as assigned.QUALIFICATIONS5+ years of experience in project management, preferably with ServiceNow implementations.Strong organizational and leadership skills.Excellent communication and interpersonal skills.PREFERRED QUALIFICATIONSCertified as a Scrum Master or Agile Coach.EDUCATION & CERTIFICATIONSBachelor’s degree in systems engineering, Computer Science, Management, or relevant field.PMP.CLEARANCEActive public trust or the ability to obtain public trust.Pursuant to government contracts, US Citizenship is required.Equal Opportunity Employer, including disability and veterans.

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