Logo
Actus Consulting Group, Inc.

Japanese Bilingual IT Sales Assistant - NYC

Actus Consulting Group, Inc., Columbia, Maryland, United States, 21046


Japanese Bilingual IT Sales Assistant - NYCIndustry:

ITLocation:

New York, NYVisa Sponsor:

NoLanguage:

English: Business Level, Japanese: Business LevelJob Description and Responsibilities:This position involves assisting our sales representatives by providing sales support, explaining our services to customers, creating necessary documents such as estimates, contracts, purchase orders, invoices, and handling customer inquiries, among other duties.Additionally, it will involve supporting tasks such as customer management, product ordering, license management, and assisting in creating presentation materials.This position requires strong communication skills. In addition to administrative sales tasks, they often involve direct participation in sales activities. This may include accompanying sales representatives on sales calls, conducting research to facilitate contract negotiations, and managing the schedules of sales personnel. Strong coordination skills are necessary for managing interactions with clients effectively.Familiarity with PC operations is also necessary. Proficiency in major software such as Word, Excel, PowerPoint, and Outlook are essential. Our company, which serves many Japanese clients, requires business etiquette that aligns with Japanese customs. This includes language usage, email writing, and general demeanor at a level suitable for professional interactions.Sales assistants often have a significant amount of verification work. We seek individuals who can pay attention to detail. Additionally, sales assistants need to anticipate and be considerate of future situations to prevent mistakes by sales representatives.Skills, Abilities, & Other Requirements:Must have well-developed written and oral communication skills in English and Japanese.Strong knowledge of MS365 and enterprise licensing plans and subscriptions. Also, management of licenses and subscriptions other than Microsoft will be required.High-quality communication and persuasion skills with customers and vendors and the ability to understand contracts are essential.The ability to assess various situations, identify problems, and devise solutions for resolution is also necessary.In order to provide service to customers, it will also be necessary to quickly grasp the understanding of software or systems that one has not personally used. The ability to proactively engage in actions and research when facing unfamiliar tasks is also required.Must possess excellent customer service skills.Must be authorized to work in the U.S.Work Experience:2-5 years experience in sales of computer software/hardware or customer service and technical support experience preferred.

#J-18808-Ljbffr