University of Minnesota
Learning Abroad Adviser
University of Minnesota, Saint Paul, Minnesota, United States, 55199
About the Job
The Learning Abroad Adviser manages education abroad programs, supervises the student peer advisers and Learning Abroad Center (LAC) student service desk, and advises students on education abroad opportunities. Learning Abroad Advisers take a lead role in implementing and managing education abroad programs; recruiting and advising students; developing and maintaining efficient, student-centered advising processes; and working with staff and faculty on curriculum integration. The Learning Abroad Adviser will be resilient and possess a strong work ethic, capacity to take initiative, and commitment to equity, diversity, and inclusion.Pay Range:
$49,000.00-$52,000.00Responsibilities
System and Project Focus Areas (30%):
Supervise and manage the student service desk/resource center in a high-volume advising officeHire, mentor, train, and supervise a team of 4-6 Student Peer AdvisersAdminister Bridging Loan program and study abroad scholarship application process, review and award processes, budgets and annual reportingManage responses to APLUS referrals
Education Abroad Program Development and Administration (30%):
Master understanding of education abroad policies, best practices, and requirements and effectively utilize intercultural communication skills to implement these with LAC overseas resident staff, UofM faculty and staff, students, and parentsCollaborate with others in developing efficient application, acceptance and pre-departure processesAssist in planning education abroad programs, curriculum, policies and procedures, and program budgets/contractsTroubleshoot program-related issues, determine appropriate solutions, and work through to resolutionBe knowledgeable about the U of M majors that utilize programs and potential areas of curricular growthAssist program director on curriculum development and course approval process with academic unitsWork with overseas resident staff to accommodate student needs regarding academics, housing/meals, student support and travelAssist with the development of program emergency and crisis management plansServe as program specific contact for travel arrangements with travel agency, as appropriateManage student evaluation process and monitor revisions of evaluation materialsHire, train, and supervise student staff, if needed
Advising and Student Services (25%):
Develop and maintain print materials and web pages related to advisingUtilize student development theory to guide diverse groups of students through program selection, application, pre-departure, and re-entry processesAdvise a diverse group of students on general education abroad opportunities through program selection advising shiftsManage advising and application resources and serve as program adviser for a set portfolio of programsCreate, process, and maintain student and program records in SlateMonitor submission of required application and confirmation materialsCommunicate with students via email and phone to ensure timely submission of application materials and completion of pre-departure requirementsRespond to inquiries in accordance with FERPA guidelinesManage application, review, and acceptance process (including review of health forms, accommodation requests, and disciplinary infractions)Coordinate onsite registration verification and grade reportingCollaborate with collegiate liaisonsManage overseas student emergencies for portfolio of programs, including communication dissemination with LAC staff, students, onsite staff, and parents
Program specific promotion and recruitment (10%):
Collaborate with communications team to plan, develop, and implement program-related promotion and recruitment efforts that appeal to students from diverse communities and culturesDevelop and update web and use technology in program marketingDevelop and update print materialsParticipate in promotional eventsManage faculty and staff program site visits
Professional Development and Service (5%):
Participate in other projects/tasks individually or as part of a team effortServe on university committees related to learning abroad and participate in LAC and Global Programs and Strategy Alliance staff meetings and activities, as appropriate or assignedPromote, support, and participate in learning abroad and international education efforts with university units, appropriate professional associations, and organizations
Qualifications
Required Qualifications:Bachelor's degree plus four years of administrative experience in higher education or relevant non-profit organization or a Masters degree plus at least two years of relevant experience.Program planning, management, and organizational skillsDemonstrated intercultural, oral, and written communication skillsDemonstrated commitment to equity, diversity, and access in education abroadInternational experience, such as living/studying/working/interning/volunteering/host family stay in another cultural context, as well as the ability to articulate the importance of the experienceKnowledge of theory and practice in areas such as student development, identity development, equity and diversity, adjustment, experiential learning, and intercultural communicationAbility to work in a fast-paced environment and prioritize competing demandsAbility to work well with diverse group of faculty, staff, students, and administratorsPreferred Qualifications:One year in an education abroad office (with responsibilities in programming, advising, and/or administration)Experience working with admissions databases and/or CRMs (Slate, Peoplesoft, etc.)Experience supervising student employeesAbout the Department
The Learning Abroad Center creates meaningful educational opportunities abroad for students through ethical and innovative engagement within the University of Minnesota and the greater education abroad community. The LAC also creates a learning climate that respects and celebrates diversity. We are committed to and accountable for strategically addressing barriers affecting marginalized groups by providing inclusive advising, program and curriculum design, global faculty and staff recruitment and training, and campus stakeholder engagement.Benefits
Working at the University:At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.The University also offers a comprehensive benefits package that includes:Competitive wages, paid holidays, and generous time offContinuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit ProgramLow-cost medical, dental, and pharmacy plansHealthcare and dependent care flexible spending accountsUniversity HSA contributionsDisability and employer-paid life insuranceEmployee wellbeing programExcellent retirement plans with employer contributionPublic Service Loan Forgiveness (PSLF) opportunityFinancial counseling servicesEmployee Assistance Program with eight sessions of counseling at no costPlease visit the Office of Human Resources website for more information regarding benefits.How To Apply
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:
http://diversity.umn.eduEmployment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
#J-18808-Ljbffr
The Learning Abroad Adviser manages education abroad programs, supervises the student peer advisers and Learning Abroad Center (LAC) student service desk, and advises students on education abroad opportunities. Learning Abroad Advisers take a lead role in implementing and managing education abroad programs; recruiting and advising students; developing and maintaining efficient, student-centered advising processes; and working with staff and faculty on curriculum integration. The Learning Abroad Adviser will be resilient and possess a strong work ethic, capacity to take initiative, and commitment to equity, diversity, and inclusion.Pay Range:
$49,000.00-$52,000.00Responsibilities
System and Project Focus Areas (30%):
Supervise and manage the student service desk/resource center in a high-volume advising officeHire, mentor, train, and supervise a team of 4-6 Student Peer AdvisersAdminister Bridging Loan program and study abroad scholarship application process, review and award processes, budgets and annual reportingManage responses to APLUS referrals
Education Abroad Program Development and Administration (30%):
Master understanding of education abroad policies, best practices, and requirements and effectively utilize intercultural communication skills to implement these with LAC overseas resident staff, UofM faculty and staff, students, and parentsCollaborate with others in developing efficient application, acceptance and pre-departure processesAssist in planning education abroad programs, curriculum, policies and procedures, and program budgets/contractsTroubleshoot program-related issues, determine appropriate solutions, and work through to resolutionBe knowledgeable about the U of M majors that utilize programs and potential areas of curricular growthAssist program director on curriculum development and course approval process with academic unitsWork with overseas resident staff to accommodate student needs regarding academics, housing/meals, student support and travelAssist with the development of program emergency and crisis management plansServe as program specific contact for travel arrangements with travel agency, as appropriateManage student evaluation process and monitor revisions of evaluation materialsHire, train, and supervise student staff, if needed
Advising and Student Services (25%):
Develop and maintain print materials and web pages related to advisingUtilize student development theory to guide diverse groups of students through program selection, application, pre-departure, and re-entry processesAdvise a diverse group of students on general education abroad opportunities through program selection advising shiftsManage advising and application resources and serve as program adviser for a set portfolio of programsCreate, process, and maintain student and program records in SlateMonitor submission of required application and confirmation materialsCommunicate with students via email and phone to ensure timely submission of application materials and completion of pre-departure requirementsRespond to inquiries in accordance with FERPA guidelinesManage application, review, and acceptance process (including review of health forms, accommodation requests, and disciplinary infractions)Coordinate onsite registration verification and grade reportingCollaborate with collegiate liaisonsManage overseas student emergencies for portfolio of programs, including communication dissemination with LAC staff, students, onsite staff, and parents
Program specific promotion and recruitment (10%):
Collaborate with communications team to plan, develop, and implement program-related promotion and recruitment efforts that appeal to students from diverse communities and culturesDevelop and update web and use technology in program marketingDevelop and update print materialsParticipate in promotional eventsManage faculty and staff program site visits
Professional Development and Service (5%):
Participate in other projects/tasks individually or as part of a team effortServe on university committees related to learning abroad and participate in LAC and Global Programs and Strategy Alliance staff meetings and activities, as appropriate or assignedPromote, support, and participate in learning abroad and international education efforts with university units, appropriate professional associations, and organizations
Qualifications
Required Qualifications:Bachelor's degree plus four years of administrative experience in higher education or relevant non-profit organization or a Masters degree plus at least two years of relevant experience.Program planning, management, and organizational skillsDemonstrated intercultural, oral, and written communication skillsDemonstrated commitment to equity, diversity, and access in education abroadInternational experience, such as living/studying/working/interning/volunteering/host family stay in another cultural context, as well as the ability to articulate the importance of the experienceKnowledge of theory and practice in areas such as student development, identity development, equity and diversity, adjustment, experiential learning, and intercultural communicationAbility to work in a fast-paced environment and prioritize competing demandsAbility to work well with diverse group of faculty, staff, students, and administratorsPreferred Qualifications:One year in an education abroad office (with responsibilities in programming, advising, and/or administration)Experience working with admissions databases and/or CRMs (Slate, Peoplesoft, etc.)Experience supervising student employeesAbout the Department
The Learning Abroad Center creates meaningful educational opportunities abroad for students through ethical and innovative engagement within the University of Minnesota and the greater education abroad community. The LAC also creates a learning climate that respects and celebrates diversity. We are committed to and accountable for strategically addressing barriers affecting marginalized groups by providing inclusive advising, program and curriculum design, global faculty and staff recruitment and training, and campus stakeholder engagement.Benefits
Working at the University:At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.The University also offers a comprehensive benefits package that includes:Competitive wages, paid holidays, and generous time offContinuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit ProgramLow-cost medical, dental, and pharmacy plansHealthcare and dependent care flexible spending accountsUniversity HSA contributionsDisability and employer-paid life insuranceEmployee wellbeing programExcellent retirement plans with employer contributionPublic Service Loan Forgiveness (PSLF) opportunityFinancial counseling servicesEmployee Assistance Program with eight sessions of counseling at no costPlease visit the Office of Human Resources website for more information regarding benefits.How To Apply
Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.Diversity
The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:
http://diversity.umn.eduEmployment Requirements
Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.
#J-18808-Ljbffr