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University of California - San Francisco Campus and Health

Senior Organizational Consultant

University of California - San Francisco Campus and Health, San Francisco, California, United States, 94199


Senior Organizational ConsultantAdult Quality ImprovementFull Time78977BR

Job Summary

Under the direction of the Healthcare Equity Program Director, serves as a key resource for advancing UCSF institutional capacity to identify and reduce disparities in access, experience, and clinical outcomes. Core areas of scope will include:

Program management and improvement specialist for disparity improvement efforts deemed critical to the organization.

Partner and collaborate with the Co-Chairs of UCSF Health's Health Equity Council to coordinate efforts.

Engage in education, knowledge transfer, and coaching of healthcare equity principles, tools, and behaviors aimed at engaging executives, senior leaders, and staff across all disciplines.

Support the Department of Quality and Patient Safety's internal efforts to advance the integration of equity into our daily systems.

The Senior Organizational Consultant should offer content expertise in the foundational concepts of cultivating a communal culture and interpersonal relationships founded upon principles of diversity, inclusion, equity, and belonging. The individual must be an exemplary model of our PRIDE values and consistently and equitably model desired behaviors. Additionally, the individual should offer content expertise in translating these skills to health systems operations, analytic strategies, and quality improvement. Recommends changes to policies, processes, and structure to improve UCSF Health's ability to identify and reduce disparities. Operates independently with a high degree of accountability and consistency and an ability to provide consistent, concise updates to the Healthcare Equity Program Director and other leaders.

Department Description

The Department of Quality and Safety consists of Adult Quality & Safety, Benioff Children's Hospitals (BCH) Quality & Safety, Hospital Epidemiology & Infection Prevention, Analytics & Clinical Effectiveness, Health Equity, and Clinical Documentation Integrity. The teams are made of multidisciplinary professionals with diverse backgrounds. The role of the Department is to support UCSF Health to deliver safe, equitable, and high-quality care to the communities we serve.

Required Qualifications

Bachelor's degree in health care or other related profession, or a combination of comparable clinical education and/or experience.

Ten (10) years of work experience in health care or related field.

Advanced project management and quality improvement skills.

Previous healthcare management experience in hospital or ambulatory settings with an understanding of important trends.

Thorough knowledge of organizational or initiative processes, protocols, and procedures.

Able to interpret and communicate, both verbally and in writing, complex information in a clear and concise manner.

Able to use discretion and maintain confidentiality.

Requires a high degree of diplomacy, influence, and interpersonal skills to work effectively.

Advanced knowledge of common organizational, research-specific, or other computer application programs.

Content expertise around the foundational concepts of cultivating a culture and interpersonal relationships founded upon principles of diversity, inclusion, equity, and belonging.

Able to read & interpret data; translates data into meaningful information and uses data to shape work at both the department and enterprise level; possesses strong analytical and critical thinking skills.

Able to perform complex tasks, prioritize multiple projects, and work under pressure to meet deadlines in a fast-paced environment.

Ability to thrive in ambiguous environments and effectively manage multiple priorities simultaneously, adapting approach as needed to ensure success.

Demonstrates strong analytical, problem-solving, project planning, and implementation skills.

Demonstrates strong willingness to learn and continuously improve themselves.

Preferred Qualifications

Master's degree in health care or other profession, or a combination of comparable clinical education and/or experience.

Lean certification or equivalent.

Project management.

Demonstrated experience in diversity, equity, inclusion, and belonging efforts.

Human-centered design.

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology, and pioneering research is redefining what's possible for the patients we serve. Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report, UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity, and excellence - also known as our PRIDE values.

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Location

Flexible (combination of onsite and remote work), Mission Bay (SF), San Francisco, CA

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