Penn Foster
Regional Account Director
Penn Foster, Hayward, California, us, 94557
Essential Job FunctionsA client-facing role that develops the business relationshipAccount mapping, business unit breakdown (touchpoints to align regional/global team)Run QBRs & ensure they are adequately prepared forEnsure each Crane Worldwide office servicing the account understands the SOPs and executes accordinglyReport Monitoring, Analysis, and Distribution (responsible/accountable)Conduct Performance management for reporting teamRegular Market Analysis and Industry Awareness to maintain knowledgeDrive collaborative efforts internally by supporting and sharing best practices in the following key areas:Client ReviewsStrategic Business PlanValue add ProgramsProcess ImprovementsTender ManagementTechnology Solutions
Lead and review impact and coverage analyses to identify service and opportunity gaps.Direct account monitoring activities by the team to ensure timely payment and collectionCreate and implement business development plans with short-term and long-term business objectives to be achieved by the region.Other duties as assignedOther Skills & AbilitiesStrong written and verbal communication skillsStrong leadership skillsExcellent presentation and interpersonal skillsThorough knowledge of transportation industry logistics and freight forwardingThorough knowledge of successful sales techniquesStrong computer skills, including Microsoft Office suiteDetail-oriented, able to multitask and meet deadlinesSelf-motivated, able to work in a team and independentlyGood analytical and program management skills; ability to define, develop and document business processes and proceduresVital customer service, problem-solving, and interpersonal skillsInternal/external sales skillsTroubleshooting and problem-resolution skillsPhysical RequirementsThe job may require extended sitting or standing and using standard office equipment.The job requires using vision, adjusting focus, and working on a standard computer screen.The use of audio-visual equipment is requiredTalking, hearing, and using hands to operate computer equipmentPresence on-site at the assigned work location or other stations may be requiredTravel to stations and client sites within a region may be requiredEducation & ExperienceBachelor’s DegreeMinimum of 7 years of related experience in sales or account management or operations experience in freight forwarding, logistics, or transportationMinimum of 5 years of management experienceExperience with CRM systemsCertification & LicensesProfessional certification may be required in some areasCalifornia State required disclosure:
Salary range for this position is between USD $80,000 and $110,000 per annum.MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION:https://assessment.predictiveindex.com/28w/6806f210-341c-4263-9e93-c6b136fbc04c?type=candidatebaWHY SHOULD YOU WORK FOR CRANE?At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.We offer:Quarterly Incentive Plan136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal UseExcellent Medical, Dental and Vision benefitsTuition Reimbursement for education related to your jobEmployee Referral BonusesEmployee Recognition and Rewards ProgramPaid Volunteer Time to support a cause that is close to your heart and contributes to our communitiesEmployee DiscountsWellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution ratesCome join the leader in logistics and take your career in the right direction.Disclaimer:The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.We maintain a drug-free workplace and perform pre-employment substance abuse testing.This position requires the final candidate to successfully pass an E-Verify Check.More Information: http://www.dhs.gov/e-verifyCompany benefits are contingent upon meeting eligibility requirements and plan conditions.Education
RequiredHigh School or betterEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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Lead and review impact and coverage analyses to identify service and opportunity gaps.Direct account monitoring activities by the team to ensure timely payment and collectionCreate and implement business development plans with short-term and long-term business objectives to be achieved by the region.Other duties as assignedOther Skills & AbilitiesStrong written and verbal communication skillsStrong leadership skillsExcellent presentation and interpersonal skillsThorough knowledge of transportation industry logistics and freight forwardingThorough knowledge of successful sales techniquesStrong computer skills, including Microsoft Office suiteDetail-oriented, able to multitask and meet deadlinesSelf-motivated, able to work in a team and independentlyGood analytical and program management skills; ability to define, develop and document business processes and proceduresVital customer service, problem-solving, and interpersonal skillsInternal/external sales skillsTroubleshooting and problem-resolution skillsPhysical RequirementsThe job may require extended sitting or standing and using standard office equipment.The job requires using vision, adjusting focus, and working on a standard computer screen.The use of audio-visual equipment is requiredTalking, hearing, and using hands to operate computer equipmentPresence on-site at the assigned work location or other stations may be requiredTravel to stations and client sites within a region may be requiredEducation & ExperienceBachelor’s DegreeMinimum of 7 years of related experience in sales or account management or operations experience in freight forwarding, logistics, or transportationMinimum of 5 years of management experienceExperience with CRM systemsCertification & LicensesProfessional certification may be required in some areasCalifornia State required disclosure:
Salary range for this position is between USD $80,000 and $110,000 per annum.MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION:https://assessment.predictiveindex.com/28w/6806f210-341c-4263-9e93-c6b136fbc04c?type=candidatebaWHY SHOULD YOU WORK FOR CRANE?At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.We offer:Quarterly Incentive Plan136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal UseExcellent Medical, Dental and Vision benefitsTuition Reimbursement for education related to your jobEmployee Referral BonusesEmployee Recognition and Rewards ProgramPaid Volunteer Time to support a cause that is close to your heart and contributes to our communitiesEmployee DiscountsWellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution ratesCome join the leader in logistics and take your career in the right direction.Disclaimer:The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.We maintain a drug-free workplace and perform pre-employment substance abuse testing.This position requires the final candidate to successfully pass an E-Verify Check.More Information: http://www.dhs.gov/e-verifyCompany benefits are contingent upon meeting eligibility requirements and plan conditions.Education
RequiredHigh School or betterEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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