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EverCommerce

EverCommerce - Senior UX Designer, Remote (US/CAN)

EverCommerce, Denver, Colorado, United States, 80285


SENIOR UX DESIGNER, EVERCOMMERCE– REMOTE

At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 685,000+ customers. As a leading service commerce platform, our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals in the areas of Home & Field Services, Health Services, and Fitness & Wellness industries.We are looking for a Senior UX Designer to join the UX team for EverCommerce’s entire brand portfolio. Our team’s focus is to create modern, compelling web experiences for

all

of EverCommerce’s brands, with the ultimate goal of facilitating growth and retention for each.As a Senior UX Designer, you will be responsible for delivering exceptional user experience and visual interface design. Types of projects you will be involved in include website discovery, website design, usability testing, and design system creation & management. You will use thorough understanding of each brand’s user goals and business needs to create compelling stories, define information architecture, and produce interactive prototypes. You will also lead Junior UX Designers on projects by providing guidance, mentorship, and constructive feedback throughout project timelines. You will work closely with all cross-functional groups which include creative, content, dev, and marketing teams.Responsibilities:

Collaborate with UX team members during the discovery process to create UX strategy that will better inform design decisionsConduct user research to better understand users goals and behaviors by gathering and synthesizing data via interviews, surveys, and usability testingDevelop Information Architecture by creating sitemaps, user flows, and navigation systemsDesign simple, easy-to-use experiences from wireframe to prototype phase that communicate structure, layout, and functionality of a websiteDesign and define how users interact with websites through various touchpoints by creating interactive elements and animations that enhance the user experienceDesign graphic User Interface elements that are engaging and consistent with brand guidelinesCreate and maintain design systems across all EverCommerce websitesConduct usability tests to evaluate the effectiveness of design solutions and analyze results to make iterative improvements based on user feedbackEffectively communicate design concepts and rationale to team members and stakeholders based in user research and dataFacilitate design workshops and brainstorming sessions with internal and external team membersMaintain strong relationships with project stakeholders to ensure positive collaboration and communication throughout project timelinesProvide guidance, mentorship, and constructive feedback to junior designersCollaborate with PMs, graphic designers, copywriters, and developers from conception to launchManage multiple projects simultaneously, prioritize tasks, and ensure the UX team is meeting all deadlinesAdvocate for user-centered design within the organization and educate stakeholders on the importance of UX designContinuously learn and improve UX design skills by seeking feedback and exploring new design trends and methodologiesSkills and Experience needed for success in this role:

3+ years of UX design experienceStrong portfolio showing understanding and participation in UX research, synthesis, and designKnowledge of Figma, digital whiteboarding tools such as Miro/Mural, and the Adobe Creative SuiteExperience designing and handing off complex websites that are informed by formal UX research and customer insightsExperience in creating and maintaining design systemsExperience designing components for desktop and mobile web environmentsExperience in conducting user research pre and post launchExperience designing websites that meet accessibility standards and compliance guidelinesExperience working in an agile-based iterative approachStrong communication skills and enthusiasm for collaborating cross-functionallyExcellent oral and written communication skills and experience articulating design strategyCapable of managing multiple priorities simultaneouslyDetail-oriented and data-drivenWhere: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.Benefits & Perks:

Flexibility to work where/how you want within your country of employment – in-office, remote, or hybridRobust health and wellness benefits, including an annual wellness stipendContinued investment in your professional development through Udemy401k or RRSP with company matchAnnual wellness stipendFlexible and generous paid time offEmployee Stock Purchase ProgramCompensation: EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $120,000 – $135,000 USD Per Year. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US.EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

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