The People Concern
Counselor Advocate-Relief
The People Concern, Los Angeles, California, United States, 90079
Counselor Advocate - Relief
Location: Los Angeles, CA, USA
Req #: 355
Posted on: Thursday, January 5, 2023
Organization: The People Concern
JOB DESCRIPTION: Counselor Advocate - Relief
Department:
Sojourn
Project:
Shelter Services
Reports to:
Program Manager
Supervises:
None
Schedule:
Days, Afternoons, Nights, 1st, 2nd, 3rd shift, as needed, on call
Bilingual:
Spanish/English strongly preferred
Status:
Full-Time, Non-Exempt
Benefits:
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan
SUMMARY
Sojourn's mission is to provide, without prejudice, shelter and support services to adult and child victims of domestic violence; prevent violence through non-dominant child-rearing, and the re-envisioning of gender stereotypes using a philosophy of nonviolence and individual empowerment; and work toward advancing social justice, locally and globally.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain accurate progress notes and documentation of client services.
Adhere to program/contract compliance as per guidelines and requirements mandated for DV shelter programs.
Provide direct services to clients:
Assist with client crises as needed using trauma-informed de-escalation and mediation techniques.
Ensure implementation of empowerment model, harm reduction and trauma-informed care methodologies.
Provide crisis intervention, safety planning, resources and eligibility screenings for program services via Sojourn 24-hour hotline.
Assist with client entry and exit of shelter programs.
Assist with transportation of program participants as necessary.
Facilitate support groups for Adult and Child Participants.
Provide child-care occasionally.
Ensure adherence to shelter guidelines for program participants.
Provide resources and referrals as needed.
Assist with life skills support and education.
Establish and maintain positive working relationships with clients, staff, and community partners.
Attend staff meetings, case conferences, training workshops, and community meetings as needed.
Take inventory of site needs and submit maintenance requests.
Submit daily activity reports to leadership staff.
Participate in maintaining the organization and cleanliness of the shelter facility.
Other Duties as Assigned.
Qualifications
Experience in social services program or case management preferred; 24-hour shelter experience preferred.
Trustworthy, honest, and team player.
Ability to supervise shelter participants with dignity and respect.
Must exhibit sound decision-making ability related to crisis and safety planning.
Ability to work with a diverse population and implement cultural responsiveness.
Ability to handle communications with public and staff.
Literate with the ability to operate basic computer functions.
Able to maintain confidentiality.
Willingness to work flexible hours as needed.
Understanding of Domestic Violence Survivor population and their specific needs for services.
Use of own vehicle; responsible to carry all auto insurance legally required in State of California.
Willingness to receive 40-hour Domestic Violence Training.
Work Environment
Combination of field and office environment.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
Will necessitate working in busy and loud environments.
Responsibilities Common To All Agency Employees
Maintain a safe work environment and confidentiality at all times.
Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
Organize and prioritize multiple activities to meet all external and internal deadlines.
Maintain professional demeanor that reflects positively on the agency.
Demonstrate respect and courtesy toward others.
Able to thrive in a work environment emphasizing teamwork and collaboration.
Respond promptly in all aspects of communication.
Perform other duties as assigned.
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment.
#J-18808-Ljbffr
Location: Los Angeles, CA, USA
Req #: 355
Posted on: Thursday, January 5, 2023
Organization: The People Concern
JOB DESCRIPTION: Counselor Advocate - Relief
Department:
Sojourn
Project:
Shelter Services
Reports to:
Program Manager
Supervises:
None
Schedule:
Days, Afternoons, Nights, 1st, 2nd, 3rd shift, as needed, on call
Bilingual:
Spanish/English strongly preferred
Status:
Full-Time, Non-Exempt
Benefits:
Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan
SUMMARY
Sojourn's mission is to provide, without prejudice, shelter and support services to adult and child victims of domestic violence; prevent violence through non-dominant child-rearing, and the re-envisioning of gender stereotypes using a philosophy of nonviolence and individual empowerment; and work toward advancing social justice, locally and globally.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Maintain accurate progress notes and documentation of client services.
Adhere to program/contract compliance as per guidelines and requirements mandated for DV shelter programs.
Provide direct services to clients:
Assist with client crises as needed using trauma-informed de-escalation and mediation techniques.
Ensure implementation of empowerment model, harm reduction and trauma-informed care methodologies.
Provide crisis intervention, safety planning, resources and eligibility screenings for program services via Sojourn 24-hour hotline.
Assist with client entry and exit of shelter programs.
Assist with transportation of program participants as necessary.
Facilitate support groups for Adult and Child Participants.
Provide child-care occasionally.
Ensure adherence to shelter guidelines for program participants.
Provide resources and referrals as needed.
Assist with life skills support and education.
Establish and maintain positive working relationships with clients, staff, and community partners.
Attend staff meetings, case conferences, training workshops, and community meetings as needed.
Take inventory of site needs and submit maintenance requests.
Submit daily activity reports to leadership staff.
Participate in maintaining the organization and cleanliness of the shelter facility.
Other Duties as Assigned.
Qualifications
Experience in social services program or case management preferred; 24-hour shelter experience preferred.
Trustworthy, honest, and team player.
Ability to supervise shelter participants with dignity and respect.
Must exhibit sound decision-making ability related to crisis and safety planning.
Ability to work with a diverse population and implement cultural responsiveness.
Ability to handle communications with public and staff.
Literate with the ability to operate basic computer functions.
Able to maintain confidentiality.
Willingness to work flexible hours as needed.
Understanding of Domestic Violence Survivor population and their specific needs for services.
Use of own vehicle; responsible to carry all auto insurance legally required in State of California.
Willingness to receive 40-hour Domestic Violence Training.
Work Environment
Combination of field and office environment.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
Will necessitate working in busy and loud environments.
Responsibilities Common To All Agency Employees
Maintain a safe work environment and confidentiality at all times.
Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.
Organize and prioritize multiple activities to meet all external and internal deadlines.
Maintain professional demeanor that reflects positively on the agency.
Demonstrate respect and courtesy toward others.
Able to thrive in a work environment emphasizing teamwork and collaboration.
Respond promptly in all aspects of communication.
Perform other duties as assigned.
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment.
#J-18808-Ljbffr