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The People Concern

Counselor Advocate-Overnight PT

The People Concern, Los Angeles, California, United States, 90079


Counselor Advocate-Overnight PT

Location : Los Angeles, CA, USA

Req # : 447

Schedule : Evenings 10:30pm-7am (schedule may vary based off program needs)

Status : Part Time, Non-exempt (Hourly), Non-management

Benefits : Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc.

Number of Openings : 2

SUMMARY

Sojourn's mission is to provide, without prejudice, shelter and support services to adult and child victims of domestic violence; prevent violence through non-dominant child-rearing, and the re-envisioning of gender stereotypes using a philosophy of nonviolence and individual empowerment; and work toward advancing social justice, locally and globally. Through shelter, support groups, workshops, hotline calls, children's empowerment programming, legal services, and service referrals, Sojourn brings safety, connection, and hope to individuals and families.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Working under the supervision of the Program Manager, the Counselor Advocate will:

Maintain accurate progress notes and documentation of client services.

Adhere to program/contract compliance as per guidelines and requirements mandated for DV shelter programs, standards of confidentiality, HIPAA, safety and crisis intervention.

Provide direct services to clients including but not limited to:

Assist with client crises as needed (life skills, conflicts resolution, safety planning, etc) using trauma-informed de-escalation and mediation techniques.

Ensure implementation of empowerment model, harm reduction and trauma informed care methodologies.

Provide crisis intervention, safety planning, resources and eligibility screenings for program services for potential program participants via Sojourn 24-hour hotline for DV crisis per DV best practices and standards.

Assist with client entry and exit of shelter programs.

Facilitate support groups for Adult and Child Participants including but not limited to life skills, DV education, Parenting Education.

Provide child-care occasionally.

Ensure adherence to shelter guidelines for program participants under the supervision of shelter management.

Provide resources and referrals as needed.

Assist with life skills support and education such as grocery shopping, assistance with chores/cleaning, provision of child care.

Establish and maintain positive, productive working relationships with clients, staff, community partners and community stakeholders.

Attend staff meetings, case conferences, training workshops, and community meetings as needed.

Take inventory of site needs and submit facility maintenance, IT, and supply order requests.

Submit daily activity reports to leadership staff and effectively communicate on-site activities; ensure appropriate communication during shift transition meetings.

Participate and conduct safety drills, routine facility checks to ensure compliance with county health standards.

Participate in maintaining the organization and cleanliness of the shelter facility.

Work with shelter management to report credible suspicions of child abuse.

Train, assist and provide feedback to volunteers.

Other Duties as Assigned.

Qualifications

Experience in social services program or case management preferred; 24-hour shelter experience preferred.

Trustworthy, honest, and team player.

Ability to supervise shelter participants with dignity and respect at all times.

Must exhibit sound decision-making ability related to crisis and safety planning.

Ability to work with a diverse population and implement cultural responsiveness.

Ability to handle communications with public, TPC staff and volunteers via phone or in person.

Literate with the ability to operate basic computer functions.

Able to maintain confidentiality.

Willingness to work flexible hours as needed, and handle emergencies which may occur daily, nightly, or overnight.

Understanding of Domestic Violence Survivor population and their specific needs for services.

Use of own vehicle; responsible to carry all auto insurance legally required in State of California.

Valid CA Driver's License, reliable automobile, auto insurance, and an acceptable driving record.

Extensive experience working in social services field with direct experience related to provision of case management services preferred.

Willingness to receive 40-hour Domestic Violence Training.

Work Environment

Combination of field and office environment.

Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.

On occasion walk or drive to different local sites.

Will necessitate working in busy and loud environments.

RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES

Maintain a safe work environment and confidentiality at all times.

Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues.

Organize and prioritize multiple activities to meet all external and internal deadlines.

Maintain a professional demeanor that reflects positively on the agency.

Demonstrate respect and courtesy toward others.

Able to thrive in a work environment emphasizing teamwork and collaboration.

Ability to prioritize different tasks with minimal supervision.

Perform other duties as assigned.

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment.

About the People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern provides a fully integrated system of care tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

Benefits & Perks

Medical Insurance

Vision Insurance

Dental Insurance

Retirement Planning (403b) & Matching

Paid Holidays

Paid Vacation Days

Paid Sick Days

Employee Assistance Plans (EAP)

Flexible Spending Account (FSA)

Basic Life / Accidental Death & Dismemberment (AD&D)

Voluntary Short- and Long-Term Disability

Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More

The People Concern University & Certificates

Other details

Pay Type : Hourly

Min Hiring Rate : $21.00

Max Hiring Rate : $21.00

Travel Required : Yes

Required Education : High School

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