Hilton
Group Sales Manager
Hilton, Miami, Florida, us, 33222
The location for this position is virtual/remote.This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a USA Outbound Complex Group Sales Manager, you will support this area which is at the core of Hilton's "commercial engine" and is important to Hilton's ability to achieve profitable growth. On the Conrad Tulum Riviera Maya team reporting to Assistant Director Of Sales on property, you will work on projects including identifying potential business and new leads, representing the hotel in development of the MICE segment and developing account business strategy.How We Will Support You
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/nightHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountPaid parental leave for eligible Team Members, including partners and adoptive parentsMental health resources including free counseling through our Employee Assistance ProgramPaid Time Off (PTO)At Hilton, we believe every Team Member is a leader. Our company is committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.How You Will Make An Impact
Your role is important and below are some of the fundamental job duties that make your work unique.What Your Day-to-day Will Be Like
Customer and Account Management:
Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel.Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events representing the hotel in all interactions.Conduct site inspections together with hotel team through expert storytelling.Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.Prospecting:
Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts.Create and implement plan to shift share from your competitors.Engage in outside sales activities to uncover needs and establish relationships to win new business.Negotiations:
Negotiate contracts and commission agreements with end user customers and intermediaries, providing proven solutions that both achieve and protect the financial goals of the hotel.Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.How You Will Collaborate With Others:
Work with a team of in-house hotel-based Group Sales Executives, ADOS, Director of Catering, Events Managers, Site Inspection Manager, and other related departments.What Projects You Will Take Ownership Of:
Attend industry events and tradeshows both domestic and international.WHY YOU’LL BE A GREAT FIT
You Have These Minimum Qualifications:
Five (5) years of Hotel Group Sales experience.Travel up to 50% (domestic and international).Experience with presentations.It Would Be Useful If You Have:
Luxury hotel sales experience.Proficiency in Spanish.What It Is Like Working For Hilton
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces.It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.Work Locations:
Hilton - Regional Office - MiamiSchedule:
Full-timeBrand:
Hilton CorporateShift:
Day JobJob Level:
ManagerJob:
Sales and Marketing#J-18808-Ljbffr
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/nightHilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discountPaid parental leave for eligible Team Members, including partners and adoptive parentsMental health resources including free counseling through our Employee Assistance ProgramPaid Time Off (PTO)At Hilton, we believe every Team Member is a leader. Our company is committed to offering leadership development opportunities through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. Hilton’s leadership development framework focuses on developing skills and business insight through a range of programs and approaches to meet varying learning needs and preferences.How You Will Make An Impact
Your role is important and below are some of the fundamental job duties that make your work unique.What Your Day-to-day Will Be Like
Customer and Account Management:
Actively engage with Hilton Worldwide Sales, Convention Bureau, and Intermediaries to retain existing customers and secure new business for the Hotel.Develop and execute plans to engage in outside sales calls, industry tradeshows and customer events representing the hotel in all interactions.Conduct site inspections together with hotel team through expert storytelling.Coordinate customer specifications (including room, food and beverage and meeting space requirements) via identified lead management system. Enter and maintain pertinent account and booking information in Delphi FDC in accordance with defined standards.Prospecting:
Research, solicit and generate new leads for business opportunities through database research and proactive sales efforts.Create and implement plan to shift share from your competitors.Engage in outside sales activities to uncover needs and establish relationships to win new business.Negotiations:
Negotiate contracts and commission agreements with end user customers and intermediaries, providing proven solutions that both achieve and protect the financial goals of the hotel.Engage Hilton Worldwide Sales and Hilton Legal to support the contracting process when needed.How You Will Collaborate With Others:
Work with a team of in-house hotel-based Group Sales Executives, ADOS, Director of Catering, Events Managers, Site Inspection Manager, and other related departments.What Projects You Will Take Ownership Of:
Attend industry events and tradeshows both domestic and international.WHY YOU’LL BE A GREAT FIT
You Have These Minimum Qualifications:
Five (5) years of Hotel Group Sales experience.Travel up to 50% (domestic and international).Experience with presentations.It Would Be Useful If You Have:
Luxury hotel sales experience.Proficiency in Spanish.What It Is Like Working For Hilton
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces.It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. Hilton’s commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance our effectiveness in attracting Team Members, customers, corporate partners, and owners.We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us if you require an accommodation during the application process.Work Locations:
Hilton - Regional Office - MiamiSchedule:
Full-timeBrand:
Hilton CorporateShift:
Day JobJob Level:
ManagerJob:
Sales and Marketing#J-18808-Ljbffr