Optery
Account Manager - Cyber Security
Optery, Walnut Creek, California, United States, 94598
[Full Time] Account Manager - Cyber Security at Optery (United States) | BEAMSTART JobsAccount Manager - Cyber Security
Optery United StatesDate Posted: 19 May, 2023Work Location: Walnut Creek, CA, United StatesSalary Offered: $40000 — $80000 yearlyJob Type: Full TimeExperience Required: 3+ yearsRemote Work: YesVacancies: 1 availableThe Role
We are seeking a detail-oriented, proactive, and customer-obsessed Account Manager with a track record of success managing SaaS customer accounts. You will be the primary point of contact for our growing list of Optery for Business customers that span small and medium-sized businesses (SMB) to large publicly traded and Fortune 500 enterprise accounts. You will be responsible for managing and nurturing relationships with your customers, ensuring high levels of customer satisfaction, and delivering tailored data security solutions.You will primarily interface with information security and IT professionals utilizing Optery to protect their executives, employees, and customers. A strong background in privacy and cyber security tools such as VPN, anti-virus, endpoint security, privacy browsers, ad and tracker blockers, and/or identity theft protection and monitoring is essential. This role is an excellent opportunity for someone looking to transition into an account management role or develop solid cybersecurity industry experience.This role requires a strong combination of technical knowledge, customer success, sales expertise, and exceptional interpersonal skills.You will work closely with Optery’s CEO and other executives to develop and implement account management strategies that drive revenue and align with the company's overall goals and objectives.Key Responsibilities
Develop and maintain long-term relationships with clients, acting as their primary point of contact.Understand clients' business objectives, challenges, and data security requirements.Conduct regular account reviews to assess customer satisfaction, identify growth opportunities, and address concerns.Collaborate with internal teams to ensure the successful implementation and delivery of data security solutions.Identify upsell and cross-sell opportunities within assigned accounts to drive revenue growth.Develop account strategies and action plans to achieve sales targets and exceed customer expectations.Collaborate with the sales team to prospect and qualify new business opportunities.Prepare and deliver compelling presentations, proposals, and demonstrations to clients.Develop and maintain a deep understanding of Optery's products and services.Articulate the value proposition of Optery’s products and services, addressing clients' technical inquiries.Stay updated on the latest trends and advancements in data security and related technologies.Document processes and procedures in internal SOPs and instruction sets.Proactively identify and resolve customer issues, ensuring prompt and effective resolution.Collaborate with other team members to ensure clients' needs are met in a timely manner.Serve as an advocate for clients within the organization, ensuring their feedback and concerns are addressed.Represent Optery at industry events, conferences, and other networking opportunities to build brand awareness and generate new business leads.Ensure a smooth onboarding experience for new clients.Report regularly on customer statuses and success to senior leadership.Travel to customer meetings as needed.Qualifications
Bachelor's degree.Track record of professional success and achievement.At least 3+ years of experience as an Account Manager for a SaaS product or a similar role.2+ years in the cybersecurity or data privacy industry is strongly preferred.Excellent communication and interpersonal skills, with the ability to build and maintain relationships with enterprise-level clients.Analytical and data-driven, with experience using reports and metrics to inform decision-making.Strong leadership skills, with the ability to motivate and inspire team members.Strong technical aptitude and knowledge of data security and privacy concepts, tools, and technologies.Ability to thrive in a fast-paced, dynamic environment and adapt to evolving client needs.Self-motivated, proactive, and capable of working independently as well as part of a team.Location
This is a U.S.-based position, and you will be required to work regular U.S. business hours.Compensation & Benefits
$40K - $80KCompetitive equityGreat health, dental, and vision insurance401k program with employer matchPaid time off policyStipend for home office setupEqual Opportunity
Optery values diversity and is an equal opportunity employer.About Optery
Opt-out software that removes your private info from the internet.Company Size:
11 - 50 PeopleYear Founded:
2020Country:
United StatesCompany Status:
Actively Hiring
#J-18808-Ljbffr
Optery United StatesDate Posted: 19 May, 2023Work Location: Walnut Creek, CA, United StatesSalary Offered: $40000 — $80000 yearlyJob Type: Full TimeExperience Required: 3+ yearsRemote Work: YesVacancies: 1 availableThe Role
We are seeking a detail-oriented, proactive, and customer-obsessed Account Manager with a track record of success managing SaaS customer accounts. You will be the primary point of contact for our growing list of Optery for Business customers that span small and medium-sized businesses (SMB) to large publicly traded and Fortune 500 enterprise accounts. You will be responsible for managing and nurturing relationships with your customers, ensuring high levels of customer satisfaction, and delivering tailored data security solutions.You will primarily interface with information security and IT professionals utilizing Optery to protect their executives, employees, and customers. A strong background in privacy and cyber security tools such as VPN, anti-virus, endpoint security, privacy browsers, ad and tracker blockers, and/or identity theft protection and monitoring is essential. This role is an excellent opportunity for someone looking to transition into an account management role or develop solid cybersecurity industry experience.This role requires a strong combination of technical knowledge, customer success, sales expertise, and exceptional interpersonal skills.You will work closely with Optery’s CEO and other executives to develop and implement account management strategies that drive revenue and align with the company's overall goals and objectives.Key Responsibilities
Develop and maintain long-term relationships with clients, acting as their primary point of contact.Understand clients' business objectives, challenges, and data security requirements.Conduct regular account reviews to assess customer satisfaction, identify growth opportunities, and address concerns.Collaborate with internal teams to ensure the successful implementation and delivery of data security solutions.Identify upsell and cross-sell opportunities within assigned accounts to drive revenue growth.Develop account strategies and action plans to achieve sales targets and exceed customer expectations.Collaborate with the sales team to prospect and qualify new business opportunities.Prepare and deliver compelling presentations, proposals, and demonstrations to clients.Develop and maintain a deep understanding of Optery's products and services.Articulate the value proposition of Optery’s products and services, addressing clients' technical inquiries.Stay updated on the latest trends and advancements in data security and related technologies.Document processes and procedures in internal SOPs and instruction sets.Proactively identify and resolve customer issues, ensuring prompt and effective resolution.Collaborate with other team members to ensure clients' needs are met in a timely manner.Serve as an advocate for clients within the organization, ensuring their feedback and concerns are addressed.Represent Optery at industry events, conferences, and other networking opportunities to build brand awareness and generate new business leads.Ensure a smooth onboarding experience for new clients.Report regularly on customer statuses and success to senior leadership.Travel to customer meetings as needed.Qualifications
Bachelor's degree.Track record of professional success and achievement.At least 3+ years of experience as an Account Manager for a SaaS product or a similar role.2+ years in the cybersecurity or data privacy industry is strongly preferred.Excellent communication and interpersonal skills, with the ability to build and maintain relationships with enterprise-level clients.Analytical and data-driven, with experience using reports and metrics to inform decision-making.Strong leadership skills, with the ability to motivate and inspire team members.Strong technical aptitude and knowledge of data security and privacy concepts, tools, and technologies.Ability to thrive in a fast-paced, dynamic environment and adapt to evolving client needs.Self-motivated, proactive, and capable of working independently as well as part of a team.Location
This is a U.S.-based position, and you will be required to work regular U.S. business hours.Compensation & Benefits
$40K - $80KCompetitive equityGreat health, dental, and vision insurance401k program with employer matchPaid time off policyStipend for home office setupEqual Opportunity
Optery values diversity and is an equal opportunity employer.About Optery
Opt-out software that removes your private info from the internet.Company Size:
11 - 50 PeopleYear Founded:
2020Country:
United StatesCompany Status:
Actively Hiring
#J-18808-Ljbffr