Associate Director for Residential Life

Job SummaryUnder the general supervision of the Director of Residential Life, the Associate Director for Residential Life is responsible for oversight of the Live-in Professional and Paraprofessional Team and the training, programming, and necessary supervision to anticipate and meet the academic, social and cultural needs of campus residents. In conjunction with the Director of Residential Life, The Associate Director is responsible for the oversight and coordination of activities, programming, personnel, and budgeting for the residential program, as well as the coordination of functions, which have a direct impact on the residential program. The program currently will include the operation of six residence halls housing approximately 3,300 students and the management of two university student apartment buildings housing approximately 1,700 students. The Associate Director is responsible for up to 3 Administrators, 12 full-time professionals (Unit 4) and 160 student staff. The Associate Director collaborates closely with other managers within Residential Life and University Housing Services which are necessary to maintain a high level of service, occupancy and maintenance.Key ResponsibilitiesDevelops and supervises the Live-In Residential Life Program. This includes the formulation of appropriate residence policies; the establishment and active implementation of residence hall governance; and the overall responsibility for rules and regulations governing all campus-housing units.Establishes, with direction from the Director of Residential Life, and in collaboration with other Associate Directors, the goals, and policies of the Residential Life area and the department. This includes definition of short- and long-range objectives and preparation of related budgets (ethical development and conduct), and University Police Department.Assists with coordination of annual benchmarking student satisfaction and Resident Advisor surveys. Facilitates the review of data with University Housing Leadership and the application of feedback to current services.Directs and supervises key Residential Life staff which includes three Assistant Directors, one Case Manager, and up to 12 Residential Life Coordinators.Oversees the coordination of the Resident Advisor program. This includes recruitment, selection, orientation, training and evaluation of up to 160 Resident Advisors.Supervises Residential Life personnel activity of the department, including periodic reviews and evaluation, planning and overall development of ongoing staff training, and the provision for appropriate staff development opportunities. This includes the administration of collective bargaining agreements for Unit 4.Supervises, coordinates, and approves programs and activities via the Residential Life Coordinators and the Residential Life Leadership Team. This includes the development of programs (approximately 200 to 300 programs per academic year), which encourage the responsibility of residents for the living environment; programs related to the University curriculum; and socio-cultural programming, grounded in Student Development theory.Counsels students and staff on social, personal, cultural, academic and disciplinary issues within the context of student housing.Oversees advisement of the inter-residence hall student government, Residence Hall Association, Hall Government and other Residential Life Leadership Programs such as NRHH in conjunction with the Assistant Director for Staffing, Leadership and Project Management.Co-chairs Emergency Preparedness committee for the department, meeting bi-monthly to review procedures and protocol.Participates actively in campus and department critical incident protocol planning as one of the Operations Coordinator for the department in a campus-wide emergency. This may involve coordinating the various operations Section units/organizations responsible for providing the initial response (Fire-Medical-Police-Rescue) to a major natural disaster, or technological incident, initiate action plans to minimize casualties and injuries, request and allocate resources and other related support.Collaborates with the Director of Residential Life to prepare and manage the annual budget of operating expenses and equipment for programs and services within the Residential Life program (approximately $2 million annually).Knowledge, Skills & AbilitiesKnowledge of theoretical concepts of student development.Knowledge of the personal and social problems typically encountered by college students.Excellent written and oral communication skills.Ability to effectively lead others and communicate with diverse individuals.Ability to be flexible to changes and frequent interruptions, and to manage multiple tasks at once.Ability to perform complex tasks involving independent judgment, and ability to plan, coordinate and initiate actions necessary to implement administrative group decisions or recommendations.Ability to identify, develop, and coordinate plans for use of resources (e.g., staffing, budget, and materials) and to define procedures for ongoing administration and maintenance.Ability to identify supervision needs of staff and vary supervisory style if necessary.Ability to work with and provide work lead direction to Assistant Directors, RLCs, and graduate and undergraduate student staff.Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies.Knowledge in operations and systems analysis, statistical and research methods.Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs.Ability to develop, propose and effectively administer annual budget.Knowledge of various software applications including word processing, presentations, spreadsheets and databases.Supervisory experience and working knowledge of managerial practices.Ability to supervise employees represented by Collective Bargaining Agreements.Ability to communicate with constituents in a professional and respectful manner.Required QualificationsBachelor's degree required from a four-year college or university in Student Affairs, Education, Counseling, or a related field.Five years of professional experience including working with university housing, programming, advising, student conduct, crisis intervention, training and academic partnerships.Three years of supervisory experience.Preferred QualificationsMaster's degree from a four-year college or university in Student Affairs, Education, Counseling, or a related field.Experience working with a campus residential population of at least 3000 students.Experience with management of a Residential Life area at a four-year public institution.Experience supervising professional staff including hiring and training.Experience facilitating community building and implementing programming.Experience developing Learning Living Communities including academic partnerships.Experience in Budget Management.Experience in assessment and developing learning outcomes.Experience working with diverse populations.CompensationClassification: Administrator IIAnticipated Hiring Range: $7,115.50/month - $7,427/monthCSU Salary Range: $4,812/month - $15,449/monthThe final hiring salary will be commensurate with experience.San Jose State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.Application ProcedureClick Apply Now to complete the SJSU Online Employment Application and attach the following documents:ResumeLetter of InterestAll applicants must apply within the specified application period:

May 20, 2024 through June 3, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.Contact InformationUniversity Personneljobs@sjsu.edu408-924-2252CSU Vaccination PolicyThe CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.Additional InformationSatisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS)Equal Employment StatementSan Jose State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws.

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