OneSignal
Developer Relations Manager
OneSignal, San Mateo, California, United States, 94409
[Full Time] Developer Relations Manager at OneSignal (United States)Developer Relations Manager
OneSignal United StatesDate Posted: 07 Dec, 2022Work Location: San Mateo, CA, United StatesSalary Offered: $160000 — $220000 yearlyJob Type: Full TimeExperience Required: 6+ yearsRemote Work: YesStock Options: NoVacancies: 1 availableOneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 10 billion messages daily.1 in 7 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, and Texas, as well as in the UK and Singapore - with plans to expand the locations we support in the future.About The Team:
The mission of our Developer Relations team is to educate, engage, and empower developers with OneSignal’s rich, intelligent, omni-channel messaging solution using code, content, context, and community. We’re polyglot engineers on a mission to help developers.As our Developer Relations Manager, you will lead our worldwide developer advocacy efforts. You will be responsible for evolving and executing on a strategy that defines how OneSignal builds relationships with developers across the globe.We are seeking a driven, experienced, and enthusiastic leader to help us elevate our relationship with our developer community and drive the next round of 10x growth at OneSignal.What You'll Do:
Manage a team of 2+ Developer Advocates, scale proportionally with company growthRecruit, coach, and lead-by-example to staff a growing team of Developer Relations expertsSupport and compress information to empower our Product and Marketing functions. Partner with other engineering and marketing leads to drive forward OneSignal thought leadershipServe as the Voice of the Developer, providing strategic product feedback and meaningful Developer Experience context to our broader organizationContribute to documentation, code samples, and sample projectsSpeak and represent OneSignal at conferences. Lead events to engage developers about OneSignal's product. Plan and review DevRel contributions to Content & Event Marketing effortsWrite technical blog posts and tutorials for the OneSignal blog or partner blogsParticipate in online communities & forums with target audiences. Manage our OneSignal Developer CommunityEngage with developers where they are; troubleshooting customer issues, and developing or directing software system testing or validation procedures, programming, or documentation.Conduct research on ecosystem trends, upstream software changes, and deepening domain knowledgeWhat You'll Bring:
8+ years experience in technical roles (Technical Program Manager, Software Engineer, Partner Engineer, Developer Advocate, Technical Writing, etc.)6+ years experience developing in at least one of Web, Mobile, Desktop, Backend or Games development environments2+ years experience as a people manager of a technical group or DevRel teamDeep expertise in developer advocacy and community engagementProficiency in written and oral communications with a strong affinity for technical writing and obsession with creating content that inspires developers to adopt our products and buildExperience in leveraging empathy for making better developer productsAbility to establish relationships and build rapport to inform decision-making across the companyExpertise at building strong relationships with technical and non-technical audiences, and an ability to leverage creative thinking and efficient processes to improve Developer ExperienceA customer driven mentality, with a drive to go above and beyond to make sure our customers are successfulExperience writing SDKs, Client Libraries, or other Developer ToolsWe value a variety of experiences, and these are not required. It would be an added bonus if you have experience in any of the following:
Experience growing developer relations functionsExperience with vendor managementA broad knowledge of diverse development environmentsThe New York and California base salary for this full time position is between $160,000 to $220,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.Qualities we look for:
Friendliness & EmpathyAccountability & CollaborationProactiveness & UrgencyGrowth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status.
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OneSignal United StatesDate Posted: 07 Dec, 2022Work Location: San Mateo, CA, United StatesSalary Offered: $160000 — $220000 yearlyJob Type: Full TimeExperience Required: 6+ yearsRemote Work: YesStock Options: NoVacancies: 1 availableOneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 10 billion messages daily.1 in 7 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate. We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, and Texas, as well as in the UK and Singapore - with plans to expand the locations we support in the future.About The Team:
The mission of our Developer Relations team is to educate, engage, and empower developers with OneSignal’s rich, intelligent, omni-channel messaging solution using code, content, context, and community. We’re polyglot engineers on a mission to help developers.As our Developer Relations Manager, you will lead our worldwide developer advocacy efforts. You will be responsible for evolving and executing on a strategy that defines how OneSignal builds relationships with developers across the globe.We are seeking a driven, experienced, and enthusiastic leader to help us elevate our relationship with our developer community and drive the next round of 10x growth at OneSignal.What You'll Do:
Manage a team of 2+ Developer Advocates, scale proportionally with company growthRecruit, coach, and lead-by-example to staff a growing team of Developer Relations expertsSupport and compress information to empower our Product and Marketing functions. Partner with other engineering and marketing leads to drive forward OneSignal thought leadershipServe as the Voice of the Developer, providing strategic product feedback and meaningful Developer Experience context to our broader organizationContribute to documentation, code samples, and sample projectsSpeak and represent OneSignal at conferences. Lead events to engage developers about OneSignal's product. Plan and review DevRel contributions to Content & Event Marketing effortsWrite technical blog posts and tutorials for the OneSignal blog or partner blogsParticipate in online communities & forums with target audiences. Manage our OneSignal Developer CommunityEngage with developers where they are; troubleshooting customer issues, and developing or directing software system testing or validation procedures, programming, or documentation.Conduct research on ecosystem trends, upstream software changes, and deepening domain knowledgeWhat You'll Bring:
8+ years experience in technical roles (Technical Program Manager, Software Engineer, Partner Engineer, Developer Advocate, Technical Writing, etc.)6+ years experience developing in at least one of Web, Mobile, Desktop, Backend or Games development environments2+ years experience as a people manager of a technical group or DevRel teamDeep expertise in developer advocacy and community engagementProficiency in written and oral communications with a strong affinity for technical writing and obsession with creating content that inspires developers to adopt our products and buildExperience in leveraging empathy for making better developer productsAbility to establish relationships and build rapport to inform decision-making across the companyExpertise at building strong relationships with technical and non-technical audiences, and an ability to leverage creative thinking and efficient processes to improve Developer ExperienceA customer driven mentality, with a drive to go above and beyond to make sure our customers are successfulExperience writing SDKs, Client Libraries, or other Developer ToolsWe value a variety of experiences, and these are not required. It would be an added bonus if you have experience in any of the following:
Experience growing developer relations functionsExperience with vendor managementA broad knowledge of diverse development environmentsThe New York and California base salary for this full time position is between $160,000 to $220,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.Qualities we look for:
Friendliness & EmpathyAccountability & CollaborationProactiveness & UrgencyGrowth Mindset & Love of LearningIn keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status.
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