Sales Manager l Sheraton Hotel PDX

SCOPE:Directly responsible to direct, organize, and manage the solicitation of new accounts and incoming leads with 24 or fewer rooms per night.Selling for Sheraton and Aloft Cascade Station. Marriott experience preferred.Selling all markets - SMERF, Association, Corporate and Government.RESPONSIBILITIES AND AUTHORITIES:Solicit and develop new business accounts.Maximize potential room revenues by up selling.Achieve guest satisfaction through product knowledge and honest communication.Support of staff personnel.Continue client relations with current accounts.Training and retraining other department associates when specified (SCAMPREFORE).Maintain professionalism at all times while serving as an agent of the hotel.Selling and promotion of not only rooms but also all hotel outlets and facilities.QUALIFICATIONS:High school and at least two years of college courses, preferably in the areas of business or the hospitality industry.Five to ten years experience in the hospitality industry, with at least three years in the field of Sales and Catering preferred.Previous sales experience with the market or a like type market.Possess excellent verbal and written communication skills.SPECIFIC DUTIES:Direct sales calls – 10-15 per week to both the local and out-of-market areas to establish new business as well as continue relationships with current clients.Telephone solicitations – 25-30 per week to establish new business and qualify possible future accounts.Five lunch appointments, site inspections or in-house solicitations per week to familiarize potential clients with the hotel’s facilities and services.Participation in trade shows and industry-related organizations as outlined in the Marketing Action Plan.Development of and participation in local and out-of-market sales blitzes along with coordination of proper follow through for potential future business.Responsible for acting as an in-house sales representative for sales inquiries.Knowledge and proficiency of MOST system and daily use of trace system.Responsible for working knowledge of hotel reservation system and monthly marketing recap.Responsible for achieving budgeted goals, occupancy, average rate and profit for specified market segments.Responsible for developing specified areas of the Marketing Action Plan.Full knowledge and preparation of month-end revenue reporting and marketing recap.Responsible for maintaining accurate group room information in Group Room Control Log.Responsible for appropriate correspondence and related reports on a timely basis.Responsible for attendance, participation and preparation at weekly Sales Department meetings.Responsible for maintaining high levels of guest satisfaction as outlined in Sheraton STAR program.Any and all of the duties requested to better serve guests and overall goals of the Sheraton Portland Airport Hotel.Responsible for writing all first reports of injury when an associate is injured on the job.Responsible for one MOD shift per month or when needed.Responsible to know fire and evacuation procedures, fire panel, and how to locate trouble areas.Able to take charge in emergency situations when upper management is off property.

#J-18808-Ljbffr