Key Account Manager

Key Account ManagerInaba Foods is a manufacturer of premium pet food, treats, toppers and complements, that is deeply rooted in a family tradition of excellence that has continued for generations. Since 1958, pet parents have entrusted us with the privilege of providing food that is human grade, nutrient rich, and guarantees pet fun.Our company continues to thrive in the 21st Century. Today, Inaba is the most popular brand of premium cat and dog dinners and treats in Japan, with our products available throughout the world.Inaba Foods (USA) Inc., is seeking a Key Account Manager to develop and maintain relationships at the headquarter level with potential and existing national and regional retailers as well as distributors within the pet category.Inaba Foods (USA) Inc., Key Account Managers oversee major accounts who generate a substantial portion of sales to build and maintain long-lasting valuable customers.This is an office-based position in Torrance, CA. Reports to the Senior Regional Sales Manager.Duties and Responsibilities:Acts as single point of contact for customers or distributors.Review past and current purchase order history reports to project sales and determine profitability.Participates in reviews of performance and market presentations.Routinely engages with existing accounts to ensure customers’ needs are met or exceeded.Extensive efforts focusing on increasing volumes of distributors and customers.Executes and implements strategies of the field and product features to match products to the need of customers.Provide input for sales estimates for production and planning.Resolve customer complaints regarding product and sales.Determines pricing, promotions, credit terms, and other bid specifications to customers.Collaborates with executive leadership to develop sales quotes and strategies.Keep an eye on competitors by observing trends, merchandising techniques, etc.Manages expenses to stay within budgeted guidelines.Adheres to all Company policies, procedures and business ethic codes. Represents the Company in a professional manner.Perform other additional duties as assigned.Minimum QualificationsBachelor’s degree in Business, Marketing and Sales or related fieldMinimum 3 - 5 years of experience in pet food industry or consumer packaged goods environment preferredAbility to leverage trends and dataExcellent customer service skills, demonstrates negotiation skillsOrganized, detail-oriented and manage multiple tasksExcellent time management skills and adaptable to a continually growing environmentAptitude to travel daily or weekly or spend most of the day in vehicleMust hold unrestricted driver’s license and driving record that has no more than three (3) violations in the last two (2) years; and no more than one (1) “at-fault” accident in the past three (3) yearsAbility to commute to the officeAdvance proficiency with Microsoft Office Suite or related software

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