iCHiNA
Events Coordinator
iCHiNA, Santa Clara, California, us, 95053
iCHiNA
is looking for an
Event Coordinator
to oversee events at our restaurant. You will work with the management team to promote the restaurant as the ideal space for our client’s next event.
Event Coordinator responsibilities include:
Understanding iCHiNA’s concept and accurately introducing the restaurant to potential clients.
Receiving and responding to incoming telephone calls and emails in accordance with iCHiNA Standards and assisting with overflow calls for Sales & Marketing, Food & Beverage, and Corporate Office.
Preparing accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails using MS Word.
Maintaining accounts, including traces, creating, sourcing, and updating bookings, manipulating events and the preparation of Banquet Event Orders.
Facilitating all aspects of internal iCHiNA Banquets & Events Meeting Program under the guidance of the General Manager.
Completing distribution of Event correspondence to iCHiNA operating departments as required.
Maintaining various Banquet & Events file systems, both electronic and paper, including Account Files and Program Evaluation Database.
Operating a variety of electronic and manual office resources, including laser printers, multi-function copy machines, fax machines, and paging systems.
Complying with iCHiNA standards for sales and marketing, while working harmoniously and professionally with co-workers and Management team.
Periodically assisting with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on setup and clean up when necessary.
Performing other tasks or projects as assigned by management.
Maintaining an inventory of all standard department supplies and printed materials.
Assisting clients and seeking out solutions to requests in a friendly, caring, and helpful manner.
Performing all tasks in the absence of the General Manager.
Responding efficiently and accurately to customer complaints.
Coordinating event needs with General Manager and Head Chef.
Demonstrating continuous effort to improve operations, decrease turnaround times, streamline work processes, and provide quality seamless customer service.
Ensuring compliance with sanitation and safety regulations.
Managing the restaurant’s good image and suggesting ways to improve it.
Promoting the brand in the local community through word-of-mouth and restaurant events.
Recommending and implementing ways to reach a broader audience (e.g. social media ads).
Requirements:
Proven customer service experience as an Event Coordinator, secretarial, restaurant, and/or related experience.
Familiarity with restaurant management software, like OpenTable and Toast.
Strong motivational and people skills.
Must provide a work authorization document - proof of eligibility to work in the United States of America.
Must be able to work on weekends, holidays and late nights.
Requires reading, writing and oral proficiency in the English language. Proficiency in Mandarin is preferred.
Ability to work well under pressure, multitask, and be a team player.
Detail-oriented with well-developed organizational skills and a strategic thinker.
Food and Beverage knowledge.
Medical Benefits, Employee Meals, Free Parking, and more.
#J-18808-Ljbffr
is looking for an
Event Coordinator
to oversee events at our restaurant. You will work with the management team to promote the restaurant as the ideal space for our client’s next event.
Event Coordinator responsibilities include:
Understanding iCHiNA’s concept and accurately introducing the restaurant to potential clients.
Receiving and responding to incoming telephone calls and emails in accordance with iCHiNA Standards and assisting with overflow calls for Sales & Marketing, Food & Beverage, and Corporate Office.
Preparing accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and e-mails using MS Word.
Maintaining accounts, including traces, creating, sourcing, and updating bookings, manipulating events and the preparation of Banquet Event Orders.
Facilitating all aspects of internal iCHiNA Banquets & Events Meeting Program under the guidance of the General Manager.
Completing distribution of Event correspondence to iCHiNA operating departments as required.
Maintaining various Banquet & Events file systems, both electronic and paper, including Account Files and Program Evaluation Database.
Operating a variety of electronic and manual office resources, including laser printers, multi-function copy machines, fax machines, and paging systems.
Complying with iCHiNA standards for sales and marketing, while working harmoniously and professionally with co-workers and Management team.
Periodically assisting with front of house operations including greeting and directing guests, manning hospitality desks, and working with Banquets on setup and clean up when necessary.
Performing other tasks or projects as assigned by management.
Maintaining an inventory of all standard department supplies and printed materials.
Assisting clients and seeking out solutions to requests in a friendly, caring, and helpful manner.
Performing all tasks in the absence of the General Manager.
Responding efficiently and accurately to customer complaints.
Coordinating event needs with General Manager and Head Chef.
Demonstrating continuous effort to improve operations, decrease turnaround times, streamline work processes, and provide quality seamless customer service.
Ensuring compliance with sanitation and safety regulations.
Managing the restaurant’s good image and suggesting ways to improve it.
Promoting the brand in the local community through word-of-mouth and restaurant events.
Recommending and implementing ways to reach a broader audience (e.g. social media ads).
Requirements:
Proven customer service experience as an Event Coordinator, secretarial, restaurant, and/or related experience.
Familiarity with restaurant management software, like OpenTable and Toast.
Strong motivational and people skills.
Must provide a work authorization document - proof of eligibility to work in the United States of America.
Must be able to work on weekends, holidays and late nights.
Requires reading, writing and oral proficiency in the English language. Proficiency in Mandarin is preferred.
Ability to work well under pressure, multitask, and be a team player.
Detail-oriented with well-developed organizational skills and a strategic thinker.
Food and Beverage knowledge.
Medical Benefits, Employee Meals, Free Parking, and more.
#J-18808-Ljbffr