Fiserv
Director, Account Executive Card Services
Fiserv, Berkeley Heights, New Jersey, us, 07922
Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job Title
Director, Account Executive Card ServicesWhat does a successful Director, Account Executive look like?
The Director, Account Executives, Large Credit Union, manages a team of 5-6 Account Executives responsible for sales, revenue and client satisfaction for Card Services’ Clients. The successful candidate should possess a strong knowledge of the card services processing and payments industry as well as a good understanding of what’s important to community financial institutions. This position will interact with executive level clients and their management teams. Additionally, this candidate must have strong interpersonal, communications and presentational skills and be able to navigate successfully within Fiserv’s matrix organizations.What You Will Do
Develops and maintains effective long-term relationships between Fiserv and clients by establishing and cultivating relationships with key individuals to drive the highest levels of satisfaction and loyalty with key senior-level decision makers and influencers at a select group of clients.Serves as an industry expert; including communicating relevant industry trends and best practices to clients that ultimately create demand for Fiserv’s products and services.Conducts regular status and strategy meetings with select clients’ senior management to understand their needs and link them to Fiserv’s product/service strategies positioning us as a “partner of choice” versus vendor.Serves as the senior face of Fiserv to clients for Card Services, effectively articulating our vision and direction.Serves as escalation point for both internal and external issues; managing issues to closure and seeks additional support/help when necessary.Engages and builds relationships with other leaders across division, and company.Growing The Business
Sets direction and provides strategic support in developing and executing Card Services account.Works with a defined set of clients to meet and exceed revenue targets by increasing revenue spend per client, and by identifying, developing and closing new sales opportunities.Manages revenues and provides broad oversight regarding expenses within department and is responsible for meeting budget goals and objectives.Directs the identification and pursuit of new business opportunities within assigned accounts.Partners with other Card Services teams and other Fiserv divisions to turn business development opportunities into specific initiatives.Directs strategic analysis of market trends, competition, and identification of new growth opportunities.Leadership
Effectively communicates team and individual goals including coaching to and creating detailed plans (account plans, call plans, opportunity plans, etc.) to accomplish the overall goals and to ensure the team is accountable for results.Proficient in building and developing teams; provides productive input for creating individual development plans and provides consistent support through coaching and effective feedback.Effectively selects, develops, and evaluates talent to ensure ongoing success and future growth of the team.What You Will Need To Have
Bachelor’s degree required.3+ years of leadership or management experience.10+ years of sales or account management experience (preference for working with community financial institutions) in a business-to-business environment.3+ years experience with MS-Office and sales tracking tools like eCRM.Travel 50%.This role is not eligible to be performed in Colorado, California, New York or Washington.Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.Thank You For Considering Employment With Fiserv. PleaseApply using your legal name.Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).What You Should Know About Us
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.Our Commitment To Diversity And Inclusion
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Warning About Fake Job Posts
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
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Director, Account Executive Card ServicesWhat does a successful Director, Account Executive look like?
The Director, Account Executives, Large Credit Union, manages a team of 5-6 Account Executives responsible for sales, revenue and client satisfaction for Card Services’ Clients. The successful candidate should possess a strong knowledge of the card services processing and payments industry as well as a good understanding of what’s important to community financial institutions. This position will interact with executive level clients and their management teams. Additionally, this candidate must have strong interpersonal, communications and presentational skills and be able to navigate successfully within Fiserv’s matrix organizations.What You Will Do
Develops and maintains effective long-term relationships between Fiserv and clients by establishing and cultivating relationships with key individuals to drive the highest levels of satisfaction and loyalty with key senior-level decision makers and influencers at a select group of clients.Serves as an industry expert; including communicating relevant industry trends and best practices to clients that ultimately create demand for Fiserv’s products and services.Conducts regular status and strategy meetings with select clients’ senior management to understand their needs and link them to Fiserv’s product/service strategies positioning us as a “partner of choice” versus vendor.Serves as the senior face of Fiserv to clients for Card Services, effectively articulating our vision and direction.Serves as escalation point for both internal and external issues; managing issues to closure and seeks additional support/help when necessary.Engages and builds relationships with other leaders across division, and company.Growing The Business
Sets direction and provides strategic support in developing and executing Card Services account.Works with a defined set of clients to meet and exceed revenue targets by increasing revenue spend per client, and by identifying, developing and closing new sales opportunities.Manages revenues and provides broad oversight regarding expenses within department and is responsible for meeting budget goals and objectives.Directs the identification and pursuit of new business opportunities within assigned accounts.Partners with other Card Services teams and other Fiserv divisions to turn business development opportunities into specific initiatives.Directs strategic analysis of market trends, competition, and identification of new growth opportunities.Leadership
Effectively communicates team and individual goals including coaching to and creating detailed plans (account plans, call plans, opportunity plans, etc.) to accomplish the overall goals and to ensure the team is accountable for results.Proficient in building and developing teams; provides productive input for creating individual development plans and provides consistent support through coaching and effective feedback.Effectively selects, develops, and evaluates talent to ensure ongoing success and future growth of the team.What You Will Need To Have
Bachelor’s degree required.3+ years of leadership or management experience.10+ years of sales or account management experience (preference for working with community financial institutions) in a business-to-business environment.3+ years experience with MS-Office and sales tracking tools like eCRM.Travel 50%.This role is not eligible to be performed in Colorado, California, New York or Washington.Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.Thank You For Considering Employment With Fiserv. PleaseApply using your legal name.Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).What You Should Know About Us
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.Our Commitment To Diversity And Inclusion
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Warning About Fake Job Posts
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
#J-18808-Ljbffr