Cleantech Group
Vice President of Operation (Janitorial)
Cleantech Group, Phila, Pennsylvania, United States, 19117
Vice President of Operations (Janitorial)Position Overview
The VP of Operations is responsible for the management of the business including operations, customer relations, vendor relations, with full P&L accountability. This position promotes collaboration among the Executive Group and individual departments to provide innovative customer solutions and superior customer service. This position provides vision and leadership toward obtaining overall company goals through measurement and redirection to accomplish key performance indicators.Responsibilities
Sets goals, develops processes and directs ongoing operations.Collaborates with the Executive team to develop, recommend and implement strategies to optimize revenue and capture additional markets.Coaches and mentors Managers across the organization to promote professional growth.Set policies and direct activities in alignment with the strategic direction set by the CEO.Develop operational goals which are aggressive, yet obtainable and tied closely to the long-term goals of the company.Advise the CEO concerning strategic business development and key corporate planning issues and opportunities that relate to and impact the operations of the company.Participate in the development of a scalable model that promotes and supports the company's growth both financially and through client/market acquisition.Drive Operational Management Team in the field.Actively manage customer satisfaction through analysis of customer feedback, scrutiny of performance metrics and improvement of customer service systems and processes.Oversee personnel activities for the Operations organization to include hiring, training and evaluating employees.Work with the sales organization to ensure the highest level of customer service and the profitability of the organization.Nurture the collaborative environment, promote transparency and communicate positively and effectively.Qualifications
A college degree in business or a related field is preferred. In the absence of a degree, additional related experience is required.7-10 years of experience in the Janitorial industry is mandatory.Proven track record in sales is mandatory.Successful experience leading and managing a team of management-level direct reports.Demonstrated personal and professional integrity, high energy level, and a passion for superior customer service at all levels.Ability to think strategically at the executive level, foster change, incorporate innovation and implement strategies throughout all levels of the organization.Exceptional team leadership skills to include the ability to effectively coach, motivate and empower team members.High level customer interaction skills and the ability to build and sustain trusted relationships both internally and externally.Strong background in analysis, critical decision making and process improvement.Excellent interpersonal, communications and organizational skills, sound judgment and computer proficiency.Job Type
Full-timePay
$80,000.00 - $120,000.00 per yearBenefits
401(k)Health insurancePaid time offVision insuranceLocation
Philadelphia, PA 19106: Relocate before starting work (Required)Work Location: In personCompany informationCleantech Group’s research, consulting and events catalyze opportunities for sustainable growth powered by innovation. From trends and companies to the people and ideas defining the future of industry, we provide the access and customized support you need to engage external innovation and achieve growth in a more digitized, de-carbonized and resource-efficient future.Company Specialties:Market intelligence for clean technology and innovation, Cleantech Research, Cleantech Events, Cleantech Consulting, Circular Economy, and Sustainable Innovation
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The VP of Operations is responsible for the management of the business including operations, customer relations, vendor relations, with full P&L accountability. This position promotes collaboration among the Executive Group and individual departments to provide innovative customer solutions and superior customer service. This position provides vision and leadership toward obtaining overall company goals through measurement and redirection to accomplish key performance indicators.Responsibilities
Sets goals, develops processes and directs ongoing operations.Collaborates with the Executive team to develop, recommend and implement strategies to optimize revenue and capture additional markets.Coaches and mentors Managers across the organization to promote professional growth.Set policies and direct activities in alignment with the strategic direction set by the CEO.Develop operational goals which are aggressive, yet obtainable and tied closely to the long-term goals of the company.Advise the CEO concerning strategic business development and key corporate planning issues and opportunities that relate to and impact the operations of the company.Participate in the development of a scalable model that promotes and supports the company's growth both financially and through client/market acquisition.Drive Operational Management Team in the field.Actively manage customer satisfaction through analysis of customer feedback, scrutiny of performance metrics and improvement of customer service systems and processes.Oversee personnel activities for the Operations organization to include hiring, training and evaluating employees.Work with the sales organization to ensure the highest level of customer service and the profitability of the organization.Nurture the collaborative environment, promote transparency and communicate positively and effectively.Qualifications
A college degree in business or a related field is preferred. In the absence of a degree, additional related experience is required.7-10 years of experience in the Janitorial industry is mandatory.Proven track record in sales is mandatory.Successful experience leading and managing a team of management-level direct reports.Demonstrated personal and professional integrity, high energy level, and a passion for superior customer service at all levels.Ability to think strategically at the executive level, foster change, incorporate innovation and implement strategies throughout all levels of the organization.Exceptional team leadership skills to include the ability to effectively coach, motivate and empower team members.High level customer interaction skills and the ability to build and sustain trusted relationships both internally and externally.Strong background in analysis, critical decision making and process improvement.Excellent interpersonal, communications and organizational skills, sound judgment and computer proficiency.Job Type
Full-timePay
$80,000.00 - $120,000.00 per yearBenefits
401(k)Health insurancePaid time offVision insuranceLocation
Philadelphia, PA 19106: Relocate before starting work (Required)Work Location: In personCompany informationCleantech Group’s research, consulting and events catalyze opportunities for sustainable growth powered by innovation. From trends and companies to the people and ideas defining the future of industry, we provide the access and customized support you need to engage external innovation and achieve growth in a more digitized, de-carbonized and resource-efficient future.Company Specialties:Market intelligence for clean technology and innovation, Cleantech Research, Cleantech Events, Cleantech Consulting, Circular Economy, and Sustainable Innovation
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